Call Details
Bolna ID:
67313211-bf44-4b41-9afe-3c0627784be5
Phone: +916361917982
From: +918035316264
Status: no-answer
Processing: COMPLETED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Carrier
Reason: Call recipient rejected
Timestamps
Started:
2025-10-26 12:44:48
Ended:
Not set
Last Processed:
2025-10-26 13:00:48
Last Retry At:
2025-10-26 13:00:48
Next Retry Scheduled:
2025-10-26 12:56:35
Next Call Scheduled:
2025-10-26 12:56:35
Call Timeline 15
Call History (Raw Callbacks) 10
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: oh not a this point of time can you please connect me tomorrow in the first
assistant: Absolutely, I can do that! What time tomorrow works best for you? Morning or afternoon?
user: it would be the afternoon would be the good time between two thirty to four o'clock
assistant: Perfect! I’ve noted it down—tomorrow between two thirty and four in the afternoon. I’ll make sure to reach out then.
Before we hang up, just a quick thought—since you saw your resume score, how are you feeling about your job search or career goals right now? Anything specific you want to improve or change?
user: yeah i would like to change it with the cloud domain from the telecom domain
assistant: Ah, shifting
user: so it would be helpful if you can navigate
assistant: Got it, moving from telecom to cloud is a smart move—high demand, great growth. But here’s the thing: your current resume might not be speaking the right language for cloud roles.
Have you noticed any calls or interviews coming your way with your current resume? Or is it mostly silence?
user: not at this point of time
assistant: That’s exactly the red flag, my friend. If your resume isn’t opening doors now, it’s costing you time, opportunities, and maybe even better pay. Imagine waiting weeks, months, stuck in
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During the call, the user expresses a desire to shift their career focus from the telecom domain to the cloud domain. Anita acknowledges this transition and highlights the importance of tailoring the resume to reflect the skills and language relevant to cloud roles. The user mentions they have not received any interview calls with their current resume, prompting Anita to emphasize the need for a resume update to avoid missing out on job opportunities. The conversation ends with Anita planning to reconnect the next day as scheduled., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=96.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=95.99994, provider_connected=false}, transcriber_duration=95.99994, transcriber_model=nova-3, synthesizer_characters=1531, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1531, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=162, input=343}, azure_gpt-4_1-mini={output=331, input=7117}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=162, input=343, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=331, input=7117, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=6847, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:26:48, status=call-disconnected}
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{created_at_str=2025-10-26 07:14:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T07:14:49.557972, scheduled_at=2025-10-26T07:14:49.557945, custom_extractions=null, telephony_data={duration=0.0, to_number=+916361917982, provider_call_id=92bf15cd-9a43-4731-b665-a45800833583, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+916361917982, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 12:34:01, callback_request_id=null, is_callback=null, fullName=Prashant, resume_review_id=68fdc6bf18c34103788fec25, reviewDetails={overallScore={score=62.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Experience, Education, and Technical Skills. However, the inclusion of a lengthy personal details section could be condensed or moved to a less prominent part of the resume., score=68, readability=The overall readability of the resume is decent, but there are instances where spacing and alignment could be improved. For instance, there's a crowded feel in sections where bullet points are densely packed without sufficient line breaks., essentialSectionsPresence=Essential sections such as Experience and Education are present and contain relevant information. However, they could be improved by adopting a reverse chronological order to emphasize recent achievements., scale=100}, atsReadabilityScore={feedback=The resume generally meets ATS readability standards, but could improve keyword optimization specific to the desired roles. Ensuring sections are clearly labeled and ordered is beneficial for ATS parsing., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information, experience, and education are adequately formatted for ATS compatibility. However, avoiding complex formatting, tables, or unusual fonts can improve scoring further.}, impact={feedback=The resume has sporadic use of quantifiable metrics, which can improve its impact significantly. More focus on specific achievements rather than general responsibilities is recommended to strengthen this section., score=60, spellCheck=There are minor spelling errors and grammar inconsistencies that recur throughout the document. Running a spell check and grammar review would help in polishing the resume., bulletPointsUsage=The use of bullet points is consistent across the sections but they sometimes convey generic responsibilities. Consider refining them to highlight specific accomplishments., weakActionVerbs=Although mostly strong, some action verbs lack impact, such as 'worked with' or 'involved in.' Using stronger action verbs such as 'spearheaded' or 'led' would convey more proactiveness., scale=100, quantifyingImpact=There is limited quantifiable data to demonstrate actual impact and results achieved in past roles. Including specific metrics or improvements (e.g., 'Reduced downtime by 20%') would enhance the resume's persuasive power., repetitionAvoidance=There are instances of repetitive tasks mentioned across different roles which should be avoided. Streamlining these to focus on unique contributions for each position would create a stronger narrative., accomplishmentLanguage=The language is often task-oriented rather than accomplishment-oriented, which reduces the overall impact. 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Context Details
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