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Call Details

Bolna ID: c9aef066-c4de-4e8f-b3b5-1ccb21476308

Phone: +917799781122

From: N/A

Status: completed

Processing: COMPLETED

Duration: 52.40s

Cost: ₹6.42

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-26 12:39:48

Last Retry At:
2025-10-26 12:39:48

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-26 12:36:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 12:36:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:36:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:36:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 12:38:05
COMPLETED MAIN
CALLBACK_UPDATE
₹6.42
Duration: 52.40s
2025-10-26 12:39:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-26 12:39:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
user:  no i don't want your service
assistant:  I get it, you’re feeling this might not be the right time. Can I ask—what’s your main goal with your resume right now? Are you looking for a new job, thinking about a career shift, or something else? Just want to understand where you’re at.
assistant: Call will now disconnect
, updated_at=2025-10-26T07:08:01.880442, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 07:08:01, id=c9aef066-c4de-4e8f-b3b5-1ccb21476308, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark Resume Services and a user. Anita initiated the call to discuss transforming the user's resume to increase interview opportunities. The user declined the service, stating it was not a good time and expressed disinterest in the service. Anita attempted to understand the user's goals regarding their resume but the call was disconnected before further discussion could occur., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=52.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=620, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=620, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=74, input=176}, azure_gpt-4_1-mini={output=134, input=3267}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=74, input=176, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=134, input=3267, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=3832, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:06:48, status=call-disconnected}

{created_at_str=2025-10-26 07:06:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T07:06:48.5944, scheduled_at=2025-10-26T07:06:48.594373, custom_extractions=null, telephony_data={duration=0.0, to_number=+917799781122, provider_call_id=ed693cfd-27e2-4770-a8f2-765c1009f799, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917799781122, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=41d17fa6-728a-45b1-91bc-f74c88d0c774, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T07:06:57.926788, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 07:06:57, id=c9aef066-c4de-4e8f-b3b5-1ccb21476308, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:06:48, status=in-progress}

{created_at_str=2025-10-26 07:06:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T07:06:48.5944, scheduled_at=2025-10-26T07:06:48.594373, custom_extractions=null, telephony_data={duration=0.0, to_number=+917799781122, provider_call_id=ed693cfd-27e2-4770-a8f2-765c1009f799, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917799781122, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=41d17fa6-728a-45b1-91bc-f74c88d0c774, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T07:06:50.5134, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 07:06:50, id=c9aef066-c4de-4e8f-b3b5-1ccb21476308, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:06:48, status=ringing}

{created_at_str=2025-10-26 07:06:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T07:06:48.5944, scheduled_at=2025-10-26T07:06:48.594373, custom_extractions=null, telephony_data={duration=0.0, to_number=+917799781122, provider_call_id=ed693cfd-27e2-4770-a8f2-765c1009f799, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917799781122, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=41d17fa6-728a-45b1-91bc-f74c88d0c774, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T07:06:49.350701, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 07:06:49, id=c9aef066-c4de-4e8f-b3b5-1ccb21476308, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 07:06:48, status=initiated}
Context Details 
{recipient_phone_number=+917799781122, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=41d17fa6-728a-45b1-91bc-f74c88d0c774, attemptType=RETRY}, resume_review_id=null}