Call Details
Bolna ID:
977ece98-d9b6-4988-969c-53751c9b5734
Phone: +919266102408
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.09
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-26 12:16:39
Last Retry At:
2025-10-26 12:16:39
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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, updated_at=2025-10-26T06:52:32.736505, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 06:52:32, id=977ece98-d9b6-4988-969c-53751c9b5734, campaign_id=null, summary=The conversation begins with the agent greeting the user and asking if they can be heard., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=6.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=5.9999375, provider_connected=false}, transcriber_duration=5.9999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=17, input=6}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=17, input=6, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 06:51:49, status=call-disconnected}
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