Dashboard

Back to Calls
Call Details

Bolna ID: 0850f33f-08e0-47cd-a7ba-3ac07124ad8d

Phone: +919704624806

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹5.23

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-26 10:37:23

Last Retry At:
2025-10-26 10:37:23

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-26 10:42:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 10:42:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:42:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:43:10
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:43:59
COMPLETED MAIN
CALLBACK_UPDATE
₹5.23
Duration: 36.80s
2025-10-26 10:45:49
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 10:45:49}
Call History (Raw Callbacks) 4 

{created_at_str=2025-10-26 05:12:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=5.23, batch_id=null, cost_breakdown={synthesizer=4.52, transcriber=0.561, synthesizer_breakdown={welcome_message=0, conversation=4.52}, llm=0.14500000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.561}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.101, hangup=0.037}}, created_at=2025-10-26T05:12:48.474075, scheduled_at=2025-10-26T05:12:48.474045, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=693da8f8-626e-45a1-b65e-a74c7e393cda, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in below eighty — that’s a bit tough, but honestly, it’s a golden chance to fix what’s holding you back. 

Quick question — what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
, updated_at=2025-10-26T05:13:56.503254, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 05:13:56, id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark Resume Services, greeting the user and confirming if it's a good time to discuss resume transformation. The user responds affirmatively. Anita mentions that the user's resume review score is below eighty, indicating a need for improvement, and asks about the user's main goal regarding their career, whether they are looking for a new job, considering a career shift, or something else., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=36.8, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=36.599937, provider_connected=false}, transcriber_duration=36.599937, transcriber_model=nova-3, synthesizer_characters=452, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=452, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=82, input=124}, azure_gpt-4_1-mini={output=102, input=2129}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=124, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=102, input=2129, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2519, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 05:12:48, status=call-disconnected}

{created_at_str=2025-10-26 05:12:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T05:12:48.474075, scheduled_at=2025-10-26T05:12:48.474045, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=693da8f8-626e-45a1-b65e-a74c7e393cda, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T05:13:09.828004, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 05:13:09, id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 05:12:48, status=in-progress}

{created_at_str=2025-10-26 05:12:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T05:12:48.474075, scheduled_at=2025-10-26T05:12:48.474045, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=693da8f8-626e-45a1-b65e-a74c7e393cda, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T05:12:52.849701, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 05:12:52, id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 05:12:48, status=ringing}

{created_at_str=2025-10-26 05:12:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T05:12:48.474075, scheduled_at=2025-10-26T05:12:48.474045, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=693da8f8-626e-45a1-b65e-a74c7e393cda, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T05:12:51.462177, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 05:12:51, id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 05:12:48, status=initiated}