Call Details

Bolna ID: a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c

Phone: +919704624806

From: +918035316264

Status: busy

Processing: COMPLETED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-26 10:36:47

Ended:
Not set

Last Processed:
2025-10-26 10:45:48

Last Retry At:
2025-10-26 10:45:48

Next Retry Scheduled:
2025-10-26 10:42:23

Next Call Scheduled:
2025-10-26 10:42:23

Call Timeline 11
2025-10-26 10:36:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 10:36:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:36:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:37:23
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:37:23
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-26 10:37:23
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-26 10:42:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d}
2025-10-26 10:43:59
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, attempt_no=1}
2025-10-26 10:43:59
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d, reason=Retry attempt succeeded, attempt_no=1}
2025-10-26 10:43:59
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=0850f33f-08e0-47cd-a7ba-3ac07124ad8d}
2025-10-26 10:45:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-26 10:45:48}
Call History (Raw Callbacks) 7

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  yes
assistant:  Awesome! I saw your resume review score came in below eighty — that’s a bit tough, but honestly, it’s a golden chance to fix what’s holding you back. 

Quick question — what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
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{created_at_str=2025-10-26 05:06:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T05:06:48.560087, scheduled_at=2025-10-26T05:06:48.560057, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=84090eb6-0fda-4c2c-9108-597d2835986e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 10:26:03, callback_request_id=null, is_callback=null, fullName=RITESH, resume_review_id=68fda9aa9f941c720e72bbb5, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is professional with well-defined sections that facilitate readability. 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To optimize, consider revising or trimming redundant details that do not add unique value., score=55, bulletPointsCount=The number of bullet points is balanced with the experience presented. Ensure each bullet succinctly emphasizes achievements without clutter to retain clarity., fillerWords=The presence of filler words reducing crispness is noticeable. Removing extraneous language will help in maintaining a sharp focus throughout the text., bulletPointLength=There are instances where bullet points are too verbose, lessening their effectiveness. Focus on delivering concise information to keep the reader engaged., scale=100}, qualityAddOn={feedback=The resume avoids excessive cliches, however, there is room for more concise language usage. Adhering to a standardized date format would improve consistency., score=58, buzzwordsCliches=Cliches are largely avoided, yet a few industry jargon terms can be made clearer. 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{created_at_str=2025-10-26 05:06:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T05:06:48.560087, scheduled_at=2025-10-26T05:06:48.560057, custom_extractions=null, telephony_data={duration=0.0, to_number=+919704624806, provider_call_id=84090eb6-0fda-4c2c-9108-597d2835986e, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919704624806, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 10:26:03, callback_request_id=null, is_callback=null, fullName=RITESH, resume_review_id=68fda9aa9f941c720e72bbb5, reviewDetails={overallScore={score=61.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is professional with well-defined sections that facilitate readability. Ensure consistent formatting of bullet points across all sections for a cleaner look., score=69, readability=The readability is adequate with clear section headings and chronological work history. Refining the spacing between sections and bullet points will enhance clarity further., essentialSectionsPresence=All essential sections such as Professional Summary, Core Competencies, and Professional Experience are present, which enhances the structure. Minor adjustments in the order can make it more dynamic., scale=100}, atsReadabilityScore={feedback=The resume is relatively ATS-friendly but can improve with added role-specific keywords. Consistent use of section headings and clear formatting enhance machine readability., score=65, scale=100, keyElementsReadableByATS=Key information such as name, contact, and professional history is clear, but ensure keywords specific to the industry are prevalent for optimal ATS parsing.}, impact={feedback=The resume includes good professional achievements but lacks consistent use of quantifiable outcomes. Try to integrate more specific metrics to illustrate accomplishments., score=60, spellCheck=Generally free of spelling errors, ensuring professionalism. Maintain vigilance on typo checks with each revision to preserve quality., bulletPointsUsage=The usage of bullet points is adequate and aids in readability, but a few sentences are slightly extended. Streamline the content to focus on key achievements without redundant details., weakActionVerbs=The resume utilizes strong action verbs, but in some places, verbs could be more dynamic to strengthen the impact. Consider using more descriptive verbs to convey achievements vividly., scale=100, quantifyingImpact=There is an attempt to quantify achievements, however, it would benefit from more specific numbers and statistics. Adding data-driven results will substantially elevate impact., repetitionAvoidance=There is minimal repetition across the bullet points which is advantageous. Carefully avoiding repeated phrases in future updates will maintain this strength., accomplishmentLanguage=The language used outlines accomplishments, yet greater detail around results and impacts would be beneficial. Enhancing the narrative with more vested outcomes elevates professional stature.}, crispness={feedback=While the length is generally suitable, some sections contain excess detail that dilutes their impact. Trimming verbose bullet points will strengthen the resume's effectiveness., resumeLength=The resume appropriately fits onto a standard page length relevant to the experience. To optimize, consider revising or trimming redundant details that do not add unique value., score=55, bulletPointsCount=The number of bullet points is balanced with the experience presented. Ensure each bullet succinctly emphasizes achievements without clutter to retain clarity., fillerWords=The presence of filler words reducing crispness is noticeable. Removing extraneous language will help in maintaining a sharp focus throughout the text., bulletPointLength=There are instances where bullet points are too verbose, lessening their effectiveness. Focus on delivering concise information to keep the reader engaged., scale=100}, qualityAddOn={feedback=The resume avoids excessive cliches, however, there is room for more concise language usage. Adhering to a standardized date format would improve consistency., score=58, buzzwordsCliches=Cliches are largely avoided, yet a few industry jargon terms can be made clearer. More specific accomplishments can replace ambiguous buzzwords for clarity., datesFormatting=Ensure dates are uniformly formatted to enhance professionalism – for instance, using 'MM/YYYY' throughout. This change will enhance the professional impression., activeVoice=Active voice is generally well-used, making the resume dynamic. Continue refining sentence structure to keep highlighting achievements assertively., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, which is recommended for professional resumes. Continue this practice to maintain professionalism.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T05:06:51.519393, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 05:06:51, id=a2b5c8f8-daef-4d8d-88d9-3d5a373fe20c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 05:06:48, status=initiated}
Context Details
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