Call Details

Bolna ID: b2dca0b1-9413-41da-bf14-4627ffc259e8

Phone: +919131922812

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹5.49

Timestamps

Started:
2025-10-26 10:22:50

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-26 10:28:59

Next Call Scheduled:
2025-10-26 10:28:59

Call Timeline 12
2025-10-26 10:22:51
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 10:22:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:22:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:23:08
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:23:59
COMPLETED MAIN
CALLBACK_UPDATE
₹5.49
Duration: 37.90s
2025-10-26 10:23:59
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-26 10:23:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-26 10:25:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-26 10:25:48}
2025-10-26 10:29:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=edd80c78-e1e8-4ef8-b8ca-87698364e054}
2025-10-26 10:30:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=edd80c78-e1e8-4ef8-b8ca-87698364e054, attempt_no=1}
2025-10-26 10:30:20
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=edd80c78-e1e8-4ef8-b8ca-87698364e054, reason=Retry attempt succeeded, attempt_no=1}
2025-10-26 10:30:20
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=edd80c78-e1e8-4ef8-b8ca-87698364e054}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good
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{created_at_str=2025-10-26 04:52:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=5.49, batch_id=null, cost_breakdown={synthesizer=4.66, transcriber=0.58, synthesizer_breakdown={welcome_message=0.0, conversation=4.66}, llm=0.253, platform=0, transcriber_breakdown={analytics=0, conversation=0.58}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.179, hangup=0.067}}, created_at=2025-10-26T04:52:50.995048, scheduled_at=2025-10-26T04:52:50.995021, custom_extractions=null, telephony_data={duration=0.0, to_number=+919131922812, provider_call_id=56e38cbd-d4ec-4bca-8878-30999fd80041, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919131922812, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 10:11:59, callback_request_id=null, is_callback=null, fullName=Mukesh, resume_review_id=68fda66218c34103788fe763, reviewDetails={overallScore={score=57.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear structure, causing some difficulty in locating essential information quickly. 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Streamlining the information and prioritizing concise expression is necessary for improved crispness., resumeLength=The document is longer than it needs to be for this level of experience, primarily due to verbose sections. Condense information to fit a more traditional single-page format for clarity and ease of reading., score=52, bulletPointsCount=With so few bullet points, key information may be getting buried in paragraphs. Adding bullet points will improve readability and allow for easier highlighting of achievements., fillerWords=The use of filler words is notable, particularly in the Career Objective and Skills sections. Emphasize precise language over subjective or vague terms to strengthen the resume's impact., bulletPointLength=The existing text is often too long-winded, leading to inefficiently communicated points. Trim each point to focus on essential details, ensuring they clearly communicate achievements and responsibilities., scale=100}, qualityAddOn={feedback=The resume employs several buzzwords and clichés, which detracts from the uniqueness and specificity of the content. A methodical revision to incorporate more concrete examples would be beneficial., score=56, buzzwordsCliches=Avoid overused terms like 'passion to excel' or 'positive attitude.' Opt for specific achievements or experiences that demonstrate these qualities instead., datesFormatting=The date format is inconsistent, which can distract readers. Ensure all date formats follow a clear, uniform structure to maintain professionalism., activeVoice=Switching to an active voice where possible will increase the immediacy and strength of your statements. This can be accomplished by focusing on what actions you took to achieve specific outcomes., scale=100, personalPronounsUsage=Personal pronouns are avoided, aligning well with conventional resume formatting standards. This approach should be maintained throughout the document.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Mukesh?
user:  hello
assistant:  Hi Mukesh, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  जी
assistant: Great! Mukesh, I saw your resume score came in at fifty seven point six out of a hundred. I know that’s a bit disappointing, but honestly, it’s a huge opportunity. Can I ask— what’s your main goal right now? Are you looking for
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