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Call Details

Bolna ID: 50963dde-e2e5-4ac7-8292-e290af5fc99c

Phone: +918595040524

From: N/A

Status: completed

Processing: COMPLETED

Duration: 19.60s

Cost: ₹0.78

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-26 10:25:49

Last Retry At:
2025-10-26 10:25:49

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-26 10:23:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 10:23:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:23:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:24:09
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 10:24:41
COMPLETED MAIN
CALLBACK_UPDATE
₹0.78
Duration: 19.60s
2025-10-26 10:25:49
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-26 10:25:49}
Call History (Raw Callbacks) 4 

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assistant: Call will now disconnect
, updated_at=2025-10-26T04:54:38.153652, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 04:54:38, id=50963dde-e2e5-4ac7-8292-e290af5fc99c, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=19.6, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=19.599937, provider_connected=false}, transcriber_duration=19.599937, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 04:53:48, status=call-disconnected}

{created_at_str=2025-10-26 04:53:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T04:53:48.544509, scheduled_at=2025-10-26T04:53:48.544476, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595040524, provider_call_id=8515de60-a13c-44f9-8bde-b9c3bc7316cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595040524, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ec82bcbd-d6e9-4c7c-aee6-ff89f9f62a18, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T04:54:09.043408, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 04:54:09, id=50963dde-e2e5-4ac7-8292-e290af5fc99c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 04:53:48, status=in-progress}

{created_at_str=2025-10-26 04:53:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T04:53:48.544509, scheduled_at=2025-10-26T04:53:48.544476, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595040524, provider_call_id=8515de60-a13c-44f9-8bde-b9c3bc7316cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595040524, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ec82bcbd-d6e9-4c7c-aee6-ff89f9f62a18, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T04:53:52.289859, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 04:53:52, id=50963dde-e2e5-4ac7-8292-e290af5fc99c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 04:53:48, status=ringing}

{created_at_str=2025-10-26 04:53:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T04:53:48.544509, scheduled_at=2025-10-26T04:53:48.544476, custom_extractions=null, telephony_data={duration=0.0, to_number=+918595040524, provider_call_id=8515de60-a13c-44f9-8bde-b9c3bc7316cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918595040524, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ec82bcbd-d6e9-4c7c-aee6-ff89f9f62a18, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-26T04:53:50.302505, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-26 04:53:50, id=50963dde-e2e5-4ac7-8292-e290af5fc99c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-26 04:53:48, status=initiated}
Context Details 
{recipient_phone_number=+918595040524, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=ec82bcbd-d6e9-4c7c-aee6-ff89f9f62a18, attemptType=RETRY}, resume_review_id=null}