Call Details

Bolna ID: 941d38f6-033a-42bf-b49d-569b943c6dc9

Phone: +917003982412

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-26 09:01:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-26 09:13:16

Next Call Scheduled:
2025-10-26 09:13:16

Call Timeline 14
2025-10-26 09:01:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-26 09:01:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 09:01:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 09:02:22
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-26 09:02:22
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-26 09:02:22
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-26 09:07:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5c8f7177-1246-4cac-9e75-69d69c447f51}
2025-10-26 09:08:16
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=5c8f7177-1246-4cac-9e75-69d69c447f51, attempt_no=1}
2025-10-26 09:08:16
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-26 09:08:16
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5c8f7177-1246-4cac-9e75-69d69c447f51}
2025-10-26 09:13:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fff3163f-19eb-4649-bcef-cb5144e83a56}
2025-10-26 09:14:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=fff3163f-19eb-4649-bcef-cb5144e83a56, attempt_no=2}
2025-10-26 09:14:15
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-26 09:14:15
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=fff3163f-19eb-4649-bcef-cb5144e83a56}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-26 03:31:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-26T03:31:48.826767, scheduled_at=2025-10-26T03:31:48.82674, custom_extractions=null, telephony_data={duration=0.0, to_number=+917003982412, provider_call_id=ac41ad3c-113d-47ba-8b34-125fa5b6c469, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917003982412, recipient_data={recipient_phone_number=null, review_completed=2025-10-26 08:51:34, callback_request_id=null, is_callback=null, fullName=Payel, resume_review_id=68fd937318c34103788fe5dd, reviewDetails={overallScore={score=61.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections for Professional Summary, Experience, Skills, Education, and Certifications. The inclusion of hobbies might be unnecessary, as it doesn't add critical value for financial roles., score=68, readability=The resume maintains good readability with concise sections and a clean format. However, some bullet points could benefit from being more succinct to enhance quick scanning., essentialSectionsPresence=Essential sections like Experience and Education are well-presented and follow reverse chronological order, emphasizing the candidate's most recent roles and accomplishments. The Professional Summary effectively outlines the candidate's core competencies and expertise., scale=100}, atsReadabilityScore={feedback=Key elements such as contact information and recent job titles are clearly presented, supporting ATS readability. More strategic use of keywords relevant to finance roles and tools could further boost ATS compatibility., score=65, scale=100, keyElementsReadableByATS=Essential details, like the candidate's name, contact information, and job titles, are readily accessible and likely to be accurately parsed by ATS systems. Ensuring all sections follow similar structural clarity will support full ATS compatibility.}, impact={feedback=The resume demonstrates effective use of bullet points, but there is room for adding quantifiable achievements to increase impact. Using more active verbs and minimizing repetition would enhance the overall effectiveness of the documented accomplishments., score=58, spellCheck=No spelling errors were noted, indicating careful proofreading and attention to detail. Ensuring continued vigilance in this area will support overall resume professionalism., bulletPointsUsage=Bullet points are used well to list responsibilities and achievements, making sections easy to follow. Ensuring each point starts with a strong action verb and directly highlights accomplishments would improve impact further., weakActionVerbs=Some action verbs used, such as 'act,' could be replaced with stronger verbs like 'managed' or 'executed' for a more dynamic impact. Ensuring all verbs convey strong actions will strengthen the impression of leadership and initiative., scale=100, quantifyingImpact=The resume lacks sufficient quantifiable metrics that would clearly demonstrate the candidate's achievements. Adding specific figures, like percentage improvements or cost savings, would greatly strengthen the impact., repetitionAvoidance=There is some repetition in the language used across different roles, which can diminish the perceived value of each distinct experience. Varying the language to emphasize various aspects of each role would enhance uniqueness and impact., accomplishmentLanguage=The language generally reflects accomplishments but could be more result-oriented by showcasing outcomes instead of just processes. Framing achievements in terms of benefits to the organization or team would give a clearer portrayal of contributions.}, crispness={feedback=While the length of the resume is appropriate for the experience level, there is a tendency for some bullet points to become too elaborate. Eliminating filler words and ensuring bullet points are succinct will enhance the crispness of the document., resumeLength=The resume is suitably compact given the breadth of experience listed, making it easy to navigate. Nonetheless, slight reduction in text, particularly in less critical sections, could enhance clarity and focus., score=55, bulletPointsCount=The bullet point count is reasonable, but further trimming of non-essential details would ensure that only the most impactful information is highlighted. Focusing on key achievements rather than responsibilities could condense the overall presentation., fillerWords=The presence of filler words occasionally detracts from the main points being made. Rephrasing sentences to be more direct and removing excess verbiage would help maintain the reader's attention., bulletPointLength=Several bullet points are on the longer side, diluting the impact of individual statements. Limiting each point to one concise sentence would make for more punchy and memorable assertions., scale=100}, qualityAddOn={feedback=The resume generally avoids overuse of buzzwords, but some sections could benefit from more specific language. Ensuring date formats are consistent and clear throughout would also enhance professional polish., score=60, buzzwordsCliches=Although the resume utilizes some common terms like 'results-driven,' the overall language is fairly specific to finance. However, replacing some clichés with targeted examples would strengthen the narrative., datesFormatting=Dates are mostly consistent, but ensuring uniformity in presentation (e.g., using months and years throughout all roles) would enhance clarity. This attention to detail further supports overall professionalism., activeVoice=The resume makes good use of active voice, engaging the reader with dynamic descriptions. Sustaining this strong use of active language ensures that achievements and duties appear compelling and impressive., scale=100, personalPronounsUsage=The resume maintains a formal tone by avoiding personal pronouns, preserving focus on skills and achievements. 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