Call Details
Bolna ID:
b8ac06d3-3838-4815-be41-1ff03ae1ae4e
Phone: +916350179175
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹0.08
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-25 18:44:18
Last Retry At:
2025-10-25 18:44:18
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 7
2025-10-25 18:49:48
CALLBACK_INITIATED
MAIN
CALL_SERVICE
₹0.00
Duration:
0.00s
2025-10-25 18:49:51
INITIATED
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 18:49:53
RINGING
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 18:49:55
IN_PROGRESS
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 18:50:09
COMPLETED
MAIN
CALLBACK_UPDATE
₹0.08
Duration:
1.90s
2025-10-25 18:50:13
CALLBACK_SCHEDULED
MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration:
0.00s
Metadata:
{reason=specific time request, callback_id=68fcce8d4adf604cd7f433f2, scheduled_for=2025-10-26T09:00}
2025-10-25 18:51:48
ADDITIONAL_DETAILS_FETCH_FAILED
MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{message=Fetch returned no data, timestamp=2025-10-25 18:51:48}
Call History (Raw Callbacks) 4
{created_at_str=2025-10-25 13:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.08, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.028, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.052000000000000005, platform=0, transcriber_breakdown={analytics=0, conversation=0.028}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0.048, hangup=0}}, created_at=2025-10-25T13:19:48.602656, scheduled_at=2025-10-25T13:19:48.602629, custom_extractions=null, telephony_data={duration=0.0, to_number=+916350179175, provider_call_id=ee454f52-1625-48c3-a54d-94688982909d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916350179175, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a9c8130-2d13-4b1f-93bc-ed4e64c19aa8, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user: call has been forwarded to voice mail
assistant: Hey, no worries! When’s a good time for me to call back and chat about boosting your resume? I want to make sure you don’t miss out on turning that score around.
, updated_at=2025-10-25T13:20:06.75371, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 13:20:06, id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, campaign_id=null, summary=The user attempted to reach someone but the call was forwarded to voicemail. The agent responded by asking when would be a good time to call back to discuss improving the user's resume, emphasizing the importance of not missing out on opportunities., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=1.7999375, provider_connected=false}, transcriber_duration=1.7999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=45, input=58}, azure_gpt-4_1-mini={output=38, input=1045}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=45, input=58, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=38, input=1045, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 13:19:48, status=call-disconnected}{created_at_str=2025-10-25 13:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T13:19:48.602656, scheduled_at=2025-10-25T13:19:48.602629, custom_extractions=null, telephony_data={duration=0.0, to_number=+916350179175, provider_call_id=ee454f52-1625-48c3-a54d-94688982909d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916350179175, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a9c8130-2d13-4b1f-93bc-ed4e64c19aa8, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T13:19:54.421828, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 13:19:54, id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 13:19:48, status=in-progress}{created_at_str=2025-10-25 13:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T13:19:48.602656, scheduled_at=2025-10-25T13:19:48.602629, custom_extractions=null, telephony_data={duration=0.0, to_number=+916350179175, provider_call_id=ee454f52-1625-48c3-a54d-94688982909d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916350179175, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a9c8130-2d13-4b1f-93bc-ed4e64c19aa8, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T13:19:52.570669, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 13:19:52, id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 13:19:48, status=ringing}{created_at_str=2025-10-25 13:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T13:19:48.602656, scheduled_at=2025-10-25T13:19:48.602629, custom_extractions=null, telephony_data={duration=0.0, to_number=+916350179175, provider_call_id=ee454f52-1625-48c3-a54d-94688982909d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916350179175, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4a9c8130-2d13-4b1f-93bc-ed4e64c19aa8, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T13:19:50.661431, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 13:19:50, id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 13:19:48, status=initiated}