Call Details

Bolna ID: 4a9c8130-2d13-4b1f-93bc-ed4e64c19aa8

Phone: +916350179175

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹1.99

Timestamps

Started:
2025-10-25 18:43:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-25 18:49:18

Next Call Scheduled:
2025-10-25 18:49:18

Call Timeline 12
2025-10-25 18:43:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 18:43:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 18:43:56
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 18:44:01
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 18:44:18
COMPLETED MAIN
CALLBACK_UPDATE
₹1.99
Duration: 5.00s
2025-10-25 18:44:18
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-25 18:44:18
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-25 18:45:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 18:45:48}
2025-10-25 18:49:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e}
2025-10-25 18:50:09
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, attempt_no=1}
2025-10-25 18:50:09
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e, reason=Retry attempt succeeded, attempt_no=1}
2025-10-25 18:50:09
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b8ac06d3-3838-4815-be41-1ff03ae1ae4e}
Call History (Raw Callbacks) 8

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user:  call has been forwarded to voice mail
assistant:  Hey, no worries! When’s a good time for me to call back and chat about boosting your resume? I want to make sure you don’t miss out on turning that score around.
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{created_at_str=2025-10-25 13:13:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=1.99, batch_id=null, cost_breakdown={synthesizer=1.78, transcriber=0.077, synthesizer_breakdown={welcome_message=0, conversation=1.78}, llm=0.129, platform=0, transcriber_breakdown={analytics=0, conversation=0.077}, network=0, llm_breakdown={analytics=0, summarization=0.005, extraction=0, conversation=0.09, hangup=0.034}}, created_at=2025-10-25T13:13:50.553354, scheduled_at=2025-10-25T13:13:50.553331, custom_extractions=null, telephony_data={duration=0.0, to_number=+916350179175, provider_call_id=5fd5b1b0-bbc0-418b-8335-fddcdc9769f2, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+916350179175, recipient_data={recipient_phone_number=null, review_completed=2025-10-25 18:33:21, callback_request_id=null, is_callback=null, fullName=Gaurav, resume_review_id=68fcca6b18c34103788fd570, reviewDetails={overallScore={score=62.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-organized with sections like Professional Summary, Work Experience, Education, and Skills all clearly labeled. However, slight inconsistencies in the format such as the spacing between sections can affect readability, but overall, it is structured with essential sections clearly defined., score=68, readability=Readability is somewhat compromised by inconsistent formatting and spacing between sections. Ensuring consistent spacing and alignment will benefit both human readability and ATS parsing., essentialSectionsPresence=Essential sections such as Experience, Education, and Skills are present and appropriately structured. However, organizing the Work Experience in strict reverse order could enhance readability for an ATS by presenting the most recent experiences first., scale=100}, atsReadabilityScore={feedback=Key elements like contact information and job titles are ATS-friendly, making the resume relatively readable for machine parsing. Ensuring proper labeling of all sections will further enhance ATS compatibility., score=64, scale=100, keyElementsReadableByATS=The structure allows ATS to identify key elements such as names and role titles easily. Further improvements in keyword optimization relevant to specific roles and industries could enhance ATS scoring significantly.}, impact={feedback=The resume has a strong impact when detailing responsibilities and achievements but lacks quantifiable data to truly stand out. More precise achievements with metrics could elevate the perceived impact significantly., score=60, spellCheck=No obvious spelling errors were identified, indicating a well-edited document. However, double-checking for minor typos and grammatical inconsistencies will help retain professionalism., bulletPointsUsage=Usage of bullet points is good, helping in breaking down complex tasks into concise points. However, further grouping of related achievements into tightly knit statements could create even stronger clarity and focus., weakActionVerbs=Some weak action verbs are present in the descriptions, which detract from their impact. Replacing verbs like 'Handle' with more dynamic alternatives such as 'Strategize' or 'Execute' could improve perceived effectiveness., scale=100, quantifyingImpact=There's limited quantification of impact throughout the resume. By including numerical figures like cost savings, efficiency improvements, or team size, the resume can convey achievements more powerfully., repetitionAvoidance=The resume typically avoids repetition of phrases, but some action verbs like 'Manage' and 'Procure' are overly repeated. Diversifying with synonyms could enrich the narrative and maintain the reader's interest., accomplishmentLanguage=Accomplishment-oriented language is used, but it remains somewhat general. Specifying the results of actions taken in each role would make accomplishments more concrete and reflections of successful contributions.}, crispness={feedback=The resume's length is suitable for the demonstrated level of experience, but there's a lack of conciseness in some areas. Shortening longer bullet points and focusing on impactful statements can improve overall crispness., resumeLength=The resume length is appropriate but could still be condensed to increase focus on key strengths. Efforts to reduce redundant wording and hone in on core responsibilities will benefit overall readability., score=58, bulletPointsCount=A balanced number of bullet points are used; however, some sections could benefit from fewer, more impactful points to highlight significant achievements., fillerWords=There are a few filler words that do not contribute significantly to the narrative. Eliminating these will tighten the language and enhance content delivery's sharpness., bulletPointLength=Some bullet points are longer than necessary, diluting their impact. Condensing these points can maintain reader interest, ensuring they grasp essential achievements quickly., scale=100}, qualityAddOn={feedback=The overall quality of the resume is good, but it includes a number of clichés and buzzwords that could be refined. Keeping language specific and avoiding overused phrases help in bringing out true expertise and individuality., score=62, buzzwordsCliches=There are instances of buzzwords and clichés which could be replaced with more specific, individualized language. Terms like 'results-driven' can be reflected through actual achievements rather than stated as personality traits if detailed award recognition is mentioned., datesFormatting=Date formatting is consistent which aids professional presentation, yet ensuring alignment in presentation throughout could improve uniformity. A universal format throughout the resume shows attention to detail and professionalism., activeVoice=Active voice is primarily employed, which ensures a dynamic presentation of roles and achievements. Providing slight adjustments where passive voice appears can give descriptions a more authoritative and vibrant tone., scale=100, personalPronounsUsage=The resume does a good job avoiding personal pronouns, contributing to a professional tone. Maintaining third person emphasis supports objectivity and makes achievements speak for themselves.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Gaurav?
user:  hallo
assistant:  Hi Gaurav, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
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