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Call Details

Bolna ID: e7faba1f-dcba-4587-bd10-65abdbc9fcfb

Phone: +919019077299

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹6.77

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-25 16:29:51

Last Retry At:
2025-10-25 16:29:51

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-25 16:35:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 16:35:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 16:35:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 16:36:02
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 16:36:55
COMPLETED MAIN
CALLBACK_UPDATE
₹6.77
Duration: 38.30s
2025-10-25 16:38:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 16:38:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  hello hello hello
assistant: Hey! I hear you. Just checking in— are you looking to boost your resume after that review? What’s your main goal
user:  hello hello hello
assistant:  Hey! I want to help you get those interview calls. Can you tell me what kind of job or career move you’re aiming for right now?
user:  hello hello hello hello
assistant:  Hey! I really want to help you move forward with your career. Can you
, updated_at=2025-10-25T11:06:52.352694, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 11:06:52, id=e7faba1f-dcba-4587-bd10-65abdbc9fcfb, campaign_id=null, summary=The conversation is between an agent named Anita from Outspark Resume Services and a user. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. However, the user repeatedly responds with "hello," indicating a lack of engagement or possibly a technical issue. Anita attempts to redirect the conversation by asking about the user's career goals, but the user does not provide any further information. The interaction remains unproductive due to the user's repetitive responses., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=38.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=38.199936, provider_connected=false}, transcriber_duration=38.199936, transcriber_model=nova-3, synthesizer_characters=590, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=590, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=90, input=155}, azure_gpt-4_1-mini={output=132, input=4418}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=90, input=155, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=132, input=4418, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=5131, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 11:05:48, status=call-disconnected}

{created_at_str=2025-10-25 11:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T11:05:48.577812, scheduled_at=2025-10-25T11:05:48.577786, custom_extractions=null, telephony_data={duration=0.0, to_number=+919019077299, provider_call_id=3f92bc0d-b4da-4fe2-a460-8d0c37210e44, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919019077299, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5b52b951-fe54-43bc-ba85-56a4855f9422, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T11:06:01.757834, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 11:06:01, id=e7faba1f-dcba-4587-bd10-65abdbc9fcfb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 11:05:48, status=in-progress}

{created_at_str=2025-10-25 11:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T11:05:48.577812, scheduled_at=2025-10-25T11:05:48.577786, custom_extractions=null, telephony_data={duration=0.0, to_number=+919019077299, provider_call_id=3f92bc0d-b4da-4fe2-a460-8d0c37210e44, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919019077299, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5b52b951-fe54-43bc-ba85-56a4855f9422, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T11:05:50.967199, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 11:05:50, id=e7faba1f-dcba-4587-bd10-65abdbc9fcfb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 11:05:48, status=ringing}

{created_at_str=2025-10-25 11:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T11:05:48.577812, scheduled_at=2025-10-25T11:05:48.577786, custom_extractions=null, telephony_data={duration=0.0, to_number=+919019077299, provider_call_id=3f92bc0d-b4da-4fe2-a460-8d0c37210e44, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919019077299, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=5b52b951-fe54-43bc-ba85-56a4855f9422, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T11:05:49.928837, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 11:05:49, id=e7faba1f-dcba-4587-bd10-65abdbc9fcfb, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 11:05:48, status=initiated}