Call Details
Bolna ID:
5221430f-f930-4521-bc2d-0f94cb03b10b
Phone: +919902901521
From: N/A
Status: busy
Processing: FAILED
Duration: N/A
Cost: N/A
Hangup Details
Hangup By: Callee
Reason: Call recipient rejected
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-25 14:23:02
Last Retry At:
2025-10-25 14:23:02
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 4
Call History (Raw Callbacks) 3
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