Call Details

Bolna ID: 3864cf1a-a974-4266-a4ed-3f8aac2aa640

Phone: +919902901521

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-25 14:20:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-25 14:35:15

Next Call Scheduled:
2025-10-25 14:35:15

Call Timeline 14
2025-10-25 14:20:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 14:22:06
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 14:22:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 14:23:02
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 14:23:02
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=NO_ANSWER}
2025-10-25 14:23:02
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-25 14:28:49
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5221430f-f930-4521-bc2d-0f94cb03b10b}
2025-10-25 14:30:15
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=5221430f-f930-4521-bc2d-0f94cb03b10b, attempt_no=1}
2025-10-25 14:30:15
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-25 14:30:15
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5221430f-f930-4521-bc2d-0f94cb03b10b}
2025-10-25 14:35:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=af671987-16b2-49f4-8cea-619d1aaf038d}
2025-10-25 14:37:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=af671987-16b2-49f4-8cea-619d1aaf038d, attempt_no=2}
2025-10-25 14:37:20
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-25 14:37:20
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=af671987-16b2-49f4-8cea-619d1aaf038d}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-25 08:50:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T08:50:49.552053, scheduled_at=2025-10-25T08:50:49.55203, custom_extractions=null, telephony_data={duration=0.0, to_number=+919902901521, provider_call_id=70b4272b-e864-44ff-a59e-9e103615254f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919902901521, recipient_data={recipient_phone_number=null, review_completed=2025-10-25 14:10:45, callback_request_id=null, is_callback=null, fullName=Abdulrazaq, resume_review_id=68fc8cd318c34103788fcd02, reviewDetails={overallScore={score=55, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains essential sections such as Experience, Education, and Core Competencies, but they could be organized more effectively to enhance readability. The addition of dates would improve the chronological structure, better highlighting the most recent and relevant experiences., score=60, readability=While the text is generally clear, the formatting is inconsistent which affects readability. Ensuring uniform spacing and font sizes will significantly enhance how information is consumed by both humans and ATS., essentialSectionsPresence=Essential sections like Work Experience, Education, and Skills are present, but the organization could be improved as the Experience section is not clearly in reverse chronological order. This makes it harder to quickly identify the candidate's most recent roles and contributions., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS systems, as it contains relevant keywords and maintains a text-based structure. However, optimizing with additional industries-specific terminologies can improve its score., score=65, scale=100, keyElementsReadableByATS=Most key elements of the resume are structured well to be read by ATS. However, ensuring role-specific keywords and structured content are more prominent will enhance how it is parsed by an ATS.}, impact={feedback=The resume uses bullet points, but its impact could be enhanced with more quantifiable achievements. The use of action verbs and quantifiable outcomes could better demonstrate the candidate's contributions., score=50, spellCheck=No notable spelling errors were detected, indicating attention to detail in this regard. However, maintaining this standard consistently across all elements of the resume is crucial for overall presentation., bulletPointsUsage=Bullet points are used throughout the resume, which is good, but they often lack concise, impactful phrasing and do not consistently convey results. 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Shifting the focus to what was achieved (e.g., 'Streamlined a process resulting in a 15% time reduction') would provide more clarity on the candidate's value.}, crispness={feedback=The resume is slightly too verbose in parts and could benefit from more concise phrasing, particularly within bullet points. Reducing redundancy and focusing on key contributions and achievements could improve the crispness of the document., resumeLength=The resume's length is somewhat excessive given the content, possibly due to redundant information or overly detailed sections. Trimming unnecessary details and focusing on impactful experiences will improve its crispness., score=45, bulletPointsCount=There are plenty of bullet points, but several convey little substantive information. Reducing the number to focus on the most significant points would lend more weight to each statement., fillerWords=Filler words are used throughout, which could be replaced with precise, impactful language. Concentrating on clear, concise expressions will better communicate the candidate's value., bulletPointLength=Many bullet points are overly detailed, which diminishes their immediate impact. Shortening these to focus on key achievements or contributions would improve clarity and emphasis., scale=100}, qualityAddOn={feedback=The resume uses a few buzzwords but not excessively, yet clarity could be improved with more specific language. Date formats are inconsistent, and correcting these would contribute positively to the professional appearance., score=55, buzzwordsCliches=The resume relies on some buzzwords and cliches such as 'strong knowledge' and 'detail-oriented,' which could be replaced with specific, demonstrable achievements. Avoiding clichés will help distinguish the resume from others., datesFormatting=There is inconsistency in how dates are presented, which can detract from the professional appearance of the document. 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