Call Details
Bolna ID:
378c08a0-1aa2-4ee4-a30f-a052f7c49be8
Phone: +919920022645
From: +918035316264
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹68.18
Timestamps
Started:
2025-10-25 13:34:47
Ended:
Not set
Last Processed:
2025-10-25 13:39:48
Last Retry At:
2025-10-25 13:39:48
Next Retry Scheduled:
2025-10-25 13:45:39
Next Call Scheduled:
2025-10-25 13:45:39
Call Timeline 9
2025-10-25 13:34:49
CALLBACK_INITIATED
MAIN
CALL_SERVICE
₹0.00
Duration:
0.00s
2025-10-25 13:35:52
INITIATED
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 13:35:53
RINGING
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 13:35:58
IN_PROGRESS
MAIN
CALLBACK_UPDATE
₹0.00
Duration:
0.00s
2025-10-25 13:37:47
FALLBACK_FETCH_SCHEDULED
MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{message=Fallback additional details fetch scheduled, timestamp=2025-10-25 13:37:47}
2025-10-25 13:39:48
ADDITIONAL_DETAILS_FETCH_SUCCESS
MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{message=Successfully fetched and saved additional details, timestamp=2025-10-25 13:39:48}
2025-10-25 13:40:39
COMPLETED
MAIN
CALLBACK_UPDATE
₹68.18
Duration:
264.50s
2025-10-25 13:40:39
MAIN_CALL_FAILED
MAIN
CALLBACK_SERVICE
₹0.00
Duration:
0.00s
Metadata:
{reason=Main call failed with terminal status, status=COMPLETED}
2025-10-25 13:40:39
RETRY_CREATED
MAIN
RETRY_POLICY
₹0.00
Duration:
0.00s
Metadata:
{reason=Main call failed with status: COMPLETED, attempt_no=1}
Call History (Raw Callbacks) 4
{created_at_str=2025-10-25 08:04:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=68.18, batch_id=null, cost_breakdown={synthesizer=65.23, transcriber=0.0, synthesizer_breakdown={welcome_message=0.0, conversation=65.23}, llm=2.953, platform=0, transcriber_breakdown={analytics=0, conversation=0.0}, network=0, llm_breakdown={analytics=0, summarization=0.026000000000000002, extraction=0, conversation=2.182, hangup=0.745}}, created_at=2025-10-25T08:04:48.720922, scheduled_at=2025-10-25T08:04:48.720898, custom_extractions=null, telephony_data={duration=0.0, to_number=+919920022645, provider_call_id=3afb4f93-67b9-4293-b73c-ba025faf0d92, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919920022645, recipient_data={recipient_phone_number=null, review_completed=2025-10-25 13:24:16, callback_request_id=null, is_callback=null, fullName=KARAN, resume_review_id=68fc81fd9f941c720e729f9a, reviewDetails={overallScore={score=59.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume layout is clear but lacks a strong emphasis on reverse chronology, especially in the Experience section. 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Consistently applying active voice will improve reader engagement and vibrancy., scale=100, personalPronounsUsage=The resume appears to correctly avoid personal pronouns, maintaining an appropriate formal tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that KARAN?
user: yeah who's this
assistant: Hi Karan, this is Anita from Outspark Resume Services, part of the Times of India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: no i saw that you charge three thousand rupees right
assistant: Hey Karan, I get it—money matters, right? Just to clarify, our full resume upgrade package is actually Rupees two thousand plus GST, and it’s packed with value way beyond that price.
But before we dive into numbers, can I ask—what’s your main goal right now? Are you actively job hunting, thinking about a career shift, or something else? This will help me understand how your resume is working
user: i'm job hunting
assistant: Got it, Karan. Job hunting can be tough, especially when your resume isn’t opening doors like it should.
Look, your resume score was fifty nine point six out of a hundred, right? That’s a clear sign it’s not showing your true potential to recruiters.
Can I ask—what kind of roles are you aiming for? And how many interviews have you been getting with your current resume?
user: currently i'm getting responses like three four calls a week
assistant: Okay, three to four calls a week is something, but here’s the thing— are those calls from the kind of companies and roles you really want? Or
user: yes yes yes
assistant: That’s great to hear, Karan! But let me ask you this— are those calls turning into solid interviews and job offers? Or do you feel like your resume is
user: yeah can log in to
assistant: Hey Karan, I
user: interviews but not into offers
assistant: Ah, that
user: you hear me
assistant: Yes, Karan, loud and clear! So you’re getting interviews but not converting them into offers. That’s frustrating, right? Here’s the thing— your resume is often the first impression
user: she don't get any sales thing to me i know what you'll do three thousand is expensive for me what else you want to talk to me you can talk now
assistant: I hear you, Karan. Three thousand plus GST feels like a big step, especially when you’re already putting in effort and not seeing the offers come through.
But let me ask you—how much is it costing you *not* to fix your resume? More missed opportunities, more time stuck in
user: see don't do all these things with me i'm a sales rep from last ten years
assistant: Karan
user: so what you want to me tell me what you can do
assistant: Karan, I respect your experience—ten years in sales is no joke. Here’s the deal: your current resume isn’t showcasing your impact the way it should. It’s like having a great product but a weak sales pitch.
What if you had a resume that *sells* your skills and achievements so well that recruiters can’t ignore you? That’s exactly what our
user: see i'm not paying you three thousand or whatever you do to me it's talk to me so what else you can tell tell tell
assistant: Karan, I get it—money’s tight and you want to be sure this is worth it. Here’s the real talk: every day you wait with a resume that’s not hitting the mark, you’re missing out on better roles and better pay.
Imagine having ten tailored resumes ready to go, each one crafted to match the exact job you want. Plus, a cover letter that grabs attention, and even help with your LinkedIn profile
user: दो मेरे को issue में है if i find this worth it i will pay you four thousand ok
assistant: Karan
user: that was now
assistant: Karan, I love your confidence— four thousand if it’s worth it! That’s exactly the mindset that gets results. Here’s what I’ll do: I’ll make sure your upgraded resumes are so sharp, so targeted, that you’ll see the
user: i'm not paying you in advance anything ma'am
assistant: Totally fair, Karan. No one wants to pay before seeing value. Here’s the thing— our service is designed to deliver resumes that get
user: you can't understand
assistant: Karan
user: कान कान कान कान कान कान
assistant: Hey Karan
user: कान कान कान
assistant: Hey Karan, I’m here to help you get those interview calls turning into offers. Let
user: i don't need your help thank you
assistant: I understand, Karan. If you ever want to revisit this or need support in the future, I’m just a call away. Wishing you all the best in your job hunt!
assistant: Call will now disconnect
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Anita tried to explain the value of their service, emphasizing that Karan's resume score was low and not showcasing his potential effectively. Karan, however, was resistant to the sales pitch and insisted he wouldn't pay in advance. He expressed frustration with the conversation, stating he didn't need help and ultimately decided to end the call. 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Essential sections like Experience and Education are present, contributing positively to searchability., score=65, readability=The readability of the resume is somewhat affected by the absence of section headers or layering within the Professional Experience section. Adding lines or larger font sizes for section titles can improve visual hierarchy and guide the reader's eye effectively., essentialSectionsPresence=All critical sections such as Experience and Education are included, allowing the resume to perform well in an ATS scan. However, the Professional Summary could be made more distinct to stand out and grab attention., scale=100}, atsReadabilityScore={feedback=The resume is structured reasonably well for ATS compatibility, with headers and key data points clearly delineated. More industry-specific keywords could enhance its match rate with the target roles., score=68, scale=100, keyElementsReadableByATS=Key elements such as contact information, job titles, and dates of employment are ATS-friendly and likely to be parsed correctly. However, increasing keyword density related to sales and retail could amplify results.}, impact={feedback=The resume includes bullet points, but they do not consistently communicate impact or accomplishments. The impact can be improved by adding quantifiable achievements and a more varied use of strong action verbs., score=55, spellCheck=The resume appears free from spelling errors, demonstrating careful proofreading, which supports overall readability and professionalism., bulletPointsUsage=Bullet points are utilized throughout, but many points are generic and do not fully articulate responsibilities or achievements. Enhance by detailing specific roles undertaken and results achieved., weakActionVerbs=The resume contains weak action verbs such as 'assisted' that do not convey a strong impression of capabilities. Replacing these with dynamic verbs like 'spearheaded' or 'facilitated' can enhance impact., scale=100, quantifyingImpact=There is minimal to no use of quantifiable data, which weakens the impression of accomplishments. Wherever possible, try including exact figures or percentages to highlight key achievements., repetitionAvoidance=There is some repetition of roles and duties across different positions, which reduces the crispness of the document. Avoiding this helps focus on unique contributions at each role., accomplishmentLanguage=The language used in the resume tends to describe duties rather than accomplishments. Transitioning to a results-driven narrative can showcase more impactful achievements.}, crispness={feedback=The resume is slightly longer than necessary, possibly due to the extensive list of roles and bullet points. Prioritizing conciseness and relevance would sharpen its focus and impact., resumeLength=The two-page format is standard, yet the content remains slightly verbose considering the years of experience. Streamlining descriptions could maintain the reader's attention and improve crispness., score=50, bulletPointsCount=The bullet point count is high but needs refinement for brevity and clarity. Removing redundant points and focusing on key achievements will enhance the reading experience., fillerWords=There is noticeable use of filler words which dilute the impact of key points. Eliminating these can strengthen the message delivered in each bullet point., bulletPointLength=Bullet points are moderately lengthy, with some points featuring unnecessary details that could be condensed. Aim for short, sharp statements to keep the reader engaged and information digestible., scale=100}, qualityAddOn={feedback=The resume uses some vague buzzwords and lacks specificity in others. Adopting a more vibrant and descriptive style can engage the reader more effectively., score=60, buzzwordsCliches=Contains buzzwords like 'motivated' and 'skilled', which could be replaced with more specific examples to provide clearer insight into capabilities. Avoid clichés where possible to maintain interest., datesFormatting=Date formatting is inconsistent and lacks uniformity across entries. Ensuring all dates follow a consistent format increases professionalism and readability., activeVoice=Overall uses an active voice, though some passive constructions do slip through. Consistently applying active voice will improve reader engagement and vibrancy., scale=100, personalPronounsUsage=The resume appears to correctly avoid personal pronouns, maintaining an appropriate formal tone throughout.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T08:05:51.764821, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 08:05:51, id=378c08a0-1aa2-4ee4-a30f-a052f7c49be8, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 08:04:48, status=initiated}Context Details
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