Call Details

Bolna ID: e87eb6db-8ebd-401b-a919-2ebb7fd17ae0

Phone: +918770242436

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹13.40

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-25 12:19:40

Last Retry At:
2025-10-25 12:19:40

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-25 12:24:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 12:24:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 12:24:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 12:25:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 12:26:36
COMPLETED MAIN
CALLBACK_UPDATE
₹13.40
Duration: 69.40s
2025-10-25 12:27:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 12:27:48}
Call History (Raw Callbacks) 4

{created_at_str=2025-10-25 06:54:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=13.4, batch_id=null, cost_breakdown={synthesizer=11.81, transcriber=1.064, synthesizer_breakdown={welcome_message=0, conversation=11.81}, llm=0.528, platform=0, transcriber_breakdown={analytics=0, conversation=1.064}, network=0, llm_breakdown={analytics=0, summarization=0.009000000000000001, extraction=0, conversation=0.377, hangup=0.142}}, created_at=2025-10-25T06:54:48.60894, scheduled_at=2025-10-25T06:54:48.608912, custom_extractions=null, telephony_data={duration=0.0, to_number=+918770242436, provider_call_id=b5fd0e88-9327-4316-8142-781c21a1345d, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918770242436, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=69fe3069-8d2e-4da7-a89b-3d37b68033ee, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  hi miss anita i that was a test lead actually i am from outside point
assistant: Hey! Got it, you’re a test lead— nice! So, tell me, what’s your
user:  ok हां हां
assistant:  Awesome! So, what’s your main goal right now? Are you looking to switch jobs, move up in your current field, or maybe try something totally new?
user:  i am so sorry miss अनीता i think आपने ढंग से सुना नहीं मैं outspark में ही काम कर हूं
assistant:  Oh! You work
user:  और वह test lead थी हां
assistant:  Ah, got it! You’re already with Outspark and a test lead.
user:  हां
assistant:  Perfect! So, since you’re already in the
user:  हां हां
assistant:   Great! Now, I saw your resume score came back a bit low. That’s actually a huge opportunity here. What do you think is holding your resume back from really shining?
, updated_at=2025-10-25T06:56:32.982829, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 06:56:32, id=e87eb6db-8ebd-401b-a919-2ebb7fd17ae0, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita initiates the call to discuss transforming the user's resume to increase interview opportunities. The user clarifies that they are already working at Outspark as a test lead. Anita acknowledges this and mentions that the user's resume score is low, suggesting it could be improved. She asks the user what they think is holding their resume back., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=69.4, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=69.39994, provider_connected=false}, transcriber_duration=69.39994, transcriber_model=nova-3, synthesizer_characters=1181, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1181, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=82, input=274}, azure_gpt-4_1-mini={output=276, input=8352}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=82, input=274, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=276, input=8352, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=49, input=9484, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 06:54:48, status=call-disconnected}

{created_at_str=2025-10-25 06:54:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T06:54:48.60894, scheduled_at=2025-10-25T06:54:48.608912, custom_extractions=null, telephony_data={duration=0.0, to_number=+918770242436, provider_call_id=b5fd0e88-9327-4316-8142-781c21a1345d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918770242436, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=69fe3069-8d2e-4da7-a89b-3d37b68033ee, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T06:55:13.845427, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 06:55:13, id=e87eb6db-8ebd-401b-a919-2ebb7fd17ae0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 06:54:48, status=in-progress}

{created_at_str=2025-10-25 06:54:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T06:54:48.60894, scheduled_at=2025-10-25T06:54:48.608912, custom_extractions=null, telephony_data={duration=0.0, to_number=+918770242436, provider_call_id=b5fd0e88-9327-4316-8142-781c21a1345d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918770242436, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=69fe3069-8d2e-4da7-a89b-3d37b68033ee, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T06:54:52.135663, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 06:54:52, id=e87eb6db-8ebd-401b-a919-2ebb7fd17ae0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 06:54:48, status=ringing}

{created_at_str=2025-10-25 06:54:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T06:54:48.60894, scheduled_at=2025-10-25T06:54:48.608912, custom_extractions=null, telephony_data={duration=0.0, to_number=+918770242436, provider_call_id=b5fd0e88-9327-4316-8142-781c21a1345d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918770242436, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=69fe3069-8d2e-4da7-a89b-3d37b68033ee, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T06:54:50.632258, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 06:54:50, id=e87eb6db-8ebd-401b-a919-2ebb7fd17ae0, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 06:54:48, status=initiated}