Call Details
Bolna ID:
e87eb6db-8ebd-401b-a919-2ebb7fd17ae0
Phone: +918770242436
From: N/A
Status: completed
Processing: FAILED
Duration: N/A
Cost: ₹13.40
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-25 12:19:40
Last Retry At:
2025-10-25 12:19:40
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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user: hello
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: hi miss anita i that was a test lead actually i am from outside point
assistant: Hey! Got it, you’re a test lead— nice! So, tell me, what’s your
user: ok हां हां
assistant: Awesome! So, what’s your main goal right now? Are you looking to switch jobs, move up in your current field, or maybe try something totally new?
user: i am so sorry miss अनीता i think आपने ढंग से सुना नहीं मैं outspark में ही काम कर हूं
assistant: Oh! You work
user: और वह test lead थी हां
assistant: Ah, got it! You’re already with Outspark and a test lead.
user: हां
assistant: Perfect! So, since you’re already in the
user: हां हां
assistant: Great! Now, I saw your resume score came back a bit low. That’s actually a huge opportunity here. What do you think is holding your resume back from really shining?
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