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Call Details

Bolna ID: dc721f6d-4962-4b48-b6d2-eebc209da092

Phone: +918830646925

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹6.88

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-25 10:30:26

Last Retry At:
2025-10-25 10:30:26

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-25 10:35:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 10:35:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:35:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:35:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:37:13
COMPLETED MAIN
CALLBACK_UPDATE
₹6.88
Duration: 63.00s
2025-10-25 10:38:49
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 10:38:49}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
user:  i'm not looking forward to get the services
assistant:  I get it, you’re feeling unsure right now. Can I ask—what’s your main goal with your resume? Are you job hunting, thinking about a career shift, or just exploring options? Sometimes, knowing exactly what you want helps us see if your resume is really working for you or holding you back.
assistant: Call will now disconnect
, updated_at=2025-10-25T05:07:10.484955, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 05:07:10, id=dc721f6d-4962-4b48-b6d2-eebc209da092, campaign_id=null, summary=The conversation was between a representative named Anita from Outspark Resume Services and a user. Anita reached out to discuss transforming the user's resume to increase interview opportunities. The user indicated that it was not a good time to talk and expressed that they were not interested in the services offered. Anita attempted to understand the user's goals regarding their resume but the call was ultimately disconnected., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=63.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=666, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=666, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=72, input=184}, azure_gpt-4_1-mini={output=140, input=3257}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=72, input=184, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=140, input=3257, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=3828, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 05:05:48, status=call-disconnected}

{created_at_str=2025-10-25 05:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T05:05:48.522718, scheduled_at=2025-10-25T05:05:48.522682, custom_extractions=null, telephony_data={duration=0.0, to_number=+918830646925, provider_call_id=0d52936c-a905-452c-a617-2b829ea11557, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918830646925, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ed3099c6-7b07-4764-b530-127920d92367, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T05:05:58.180095, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 05:05:58, id=dc721f6d-4962-4b48-b6d2-eebc209da092, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 05:05:48, status=in-progress}

{created_at_str=2025-10-25 05:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T05:05:48.522718, scheduled_at=2025-10-25T05:05:48.522682, custom_extractions=null, telephony_data={duration=0.0, to_number=+918830646925, provider_call_id=0d52936c-a905-452c-a617-2b829ea11557, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918830646925, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ed3099c6-7b07-4764-b530-127920d92367, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T05:05:52.864239, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 05:05:52, id=dc721f6d-4962-4b48-b6d2-eebc209da092, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 05:05:48, status=ringing}

{created_at_str=2025-10-25 05:05:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T05:05:48.522718, scheduled_at=2025-10-25T05:05:48.522682, custom_extractions=null, telephony_data={duration=0.0, to_number=+918830646925, provider_call_id=0d52936c-a905-452c-a617-2b829ea11557, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918830646925, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ed3099c6-7b07-4764-b530-127920d92367, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T05:05:51.761984, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 05:05:51, id=dc721f6d-4962-4b48-b6d2-eebc209da092, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 05:05:48, status=initiated}