Call Details

Bolna ID: 32a970e6-825c-4b9d-896e-602cf37127ce

Phone: +918420716103

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹2.09

Timestamps

Started:
2025-10-25 10:01:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-25 10:13:28

Next Call Scheduled:
2025-10-25 10:13:28

Call Timeline 16
2025-10-25 10:01:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 10:01:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:01:57
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:02:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 10:02:37
COMPLETED MAIN
CALLBACK_UPDATE
₹2.09
Duration: 11.00s
2025-10-25 10:02:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-25 10:02:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-25 10:03:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 10:03:48}
2025-10-25 10:07:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=119d0d37-113b-4381-a4a6-6267d6bbd1dc}
2025-10-25 10:08:28
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=119d0d37-113b-4381-a4a6-6267d6bbd1dc, attempt_no=1}
2025-10-25 10:08:28
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-25 10:08:28
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=119d0d37-113b-4381-a4a6-6267d6bbd1dc}
2025-10-25 10:13:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4866811f-3728-485c-b1a2-da646a70cda1}
2025-10-25 10:14:26
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=4866811f-3728-485c-b1a2-da646a70cda1, attempt_no=2}
2025-10-25 10:14:26
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=4866811f-3728-485c-b1a2-da646a70cda1, reason=Retry attempt succeeded, attempt_no=2}
2025-10-25 10:14:26
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=4866811f-3728-485c-b1a2-da646a70cda1}
Call History (Raw Callbacks) 11

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get
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{created_at_str=2025-10-25 04:37:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T04:37:48.666541, scheduled_at=2025-10-25T04:37:48.666511, custom_extractions=null, telephony_data={duration=0.0, to_number=+918420716103, provider_call_id=f4c3e7de-6529-4a57-9c53-8c4e66384c50, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918420716103, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=32a970e6-825c-4b9d-896e-602cf37127ce, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T04:38:28.249218, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 04:38:28, id=119d0d37-113b-4381-a4a6-6267d6bbd1dc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 04:37:48, status=busy}

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user:  hello
assistant:  Hi BISWAJIT, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good
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