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Call Details

Bolna ID: 50720210-563a-4707-b17e-5227421233a6

Phone: +919975438634

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹1.95

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-25 09:07:37

Last Retry At:
2025-10-25 09:07:37

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-25 09:12:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-25 09:12:59
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 09:13:01
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 09:13:21
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-25 09:13:44
COMPLETED MAIN
CALLBACK_UPDATE
₹1.95
Duration: 11.20s
2025-10-25 09:15:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-25 09:15:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect
, updated_at=2025-10-25T03:43:41.230373, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 03:43:41, id=50720210-563a-4707-b17e-5227421233a6, campaign_id=null, summary=The conversation begins with the agent, Anita from Outspark Resume Services, greeting the user and asking if it's a good time to connect. The user responds with a simple "hello.", error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=10.999937, provider_connected=false}, transcriber_duration=10.999937, transcriber_model=nova-3, synthesizer_characters=171, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=171, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=37, input=42}, azure_gpt-4_1-mini={output=37, input=1034}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=37, input=42, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=37, input=1034, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=7, input=1215, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 03:42:48, status=call-disconnected}

{created_at_str=2025-10-25 03:42:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T03:42:48.4655, scheduled_at=2025-10-25T03:42:48.465467, custom_extractions=null, telephony_data={duration=0.0, to_number=+919975438634, provider_call_id=ca4aecaf-951d-4082-a1dc-1365caf19604, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919975438634, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=47c93e05-1c9e-4b78-9a55-b2e35734c46c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T03:43:21.363178, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 03:43:21, id=50720210-563a-4707-b17e-5227421233a6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 03:42:48, status=in-progress}

{created_at_str=2025-10-25 03:42:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T03:42:48.4655, scheduled_at=2025-10-25T03:42:48.465467, custom_extractions=null, telephony_data={duration=0.0, to_number=+919975438634, provider_call_id=ca4aecaf-951d-4082-a1dc-1365caf19604, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919975438634, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=47c93e05-1c9e-4b78-9a55-b2e35734c46c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T03:43:00.950422, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 03:43:00, id=50720210-563a-4707-b17e-5227421233a6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 03:42:48, status=ringing}

{created_at_str=2025-10-25 03:42:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-25T03:42:48.4655, scheduled_at=2025-10-25T03:42:48.465467, custom_extractions=null, telephony_data={duration=0.0, to_number=+919975438634, provider_call_id=ca4aecaf-951d-4082-a1dc-1365caf19604, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919975438634, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=47c93e05-1c9e-4b78-9a55-b2e35734c46c, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-25T03:42:59.060664, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-25 03:42:59, id=50720210-563a-4707-b17e-5227421233a6, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-25 03:42:48, status=initiated}