Call Details

Bolna ID: 1b48a536-de28-43fd-b511-9bb03682d29e

Phone: +917022842450

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹0.40

Timestamps

Started:
2025-10-24 18:24:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-24 18:36:30

Next Call Scheduled:
2025-10-24 18:36:30

Call Timeline 16
2025-10-24 18:24:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 18:24:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 18:24:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 18:24:59
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 18:25:20
COMPLETED MAIN
CALLBACK_UPDATE
₹0.40
Duration: 10.60s
2025-10-24 18:25:20
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-24 18:25:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-24 18:26:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 18:26:48}
2025-10-24 18:30:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5615baee-2a71-4f2a-aff7-288f459a0203}
2025-10-24 18:31:30
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=5615baee-2a71-4f2a-aff7-288f459a0203, attempt_no=1}
2025-10-24 18:31:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-24 18:31:30
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5615baee-2a71-4f2a-aff7-288f459a0203}
2025-10-24 18:36:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9e97a289-f7f8-4289-a3ec-b4cc69f27fa7}
2025-10-24 18:37:29
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=9e97a289-f7f8-4289-a3ec-b4cc69f27fa7, attempt_no=2}
2025-10-24 18:37:29
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-24 18:37:29
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=9e97a289-f7f8-4289-a3ec-b4cc69f27fa7}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-24 12:54:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.4, batch_id=null, cost_breakdown={synthesizer=0.24, transcriber=0.163, synthesizer_breakdown={welcome_message=0.0, conversation=0.24}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.163}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T12:54:48.632552, scheduled_at=2025-10-24T12:54:48.632522, custom_extractions=null, telephony_data={duration=0.0, to_number=+917022842450, provider_call_id=be6095be-cb24-4fbb-b565-6f5f0223f984, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917022842450, recipient_data={recipient_phone_number=null, review_completed=2025-10-24 18:13:56, callback_request_id=null, is_callback=null, fullName=Shruti, resume_review_id=68fb74219f941c720e7288fb, reviewDetails={overallScore={score=63, scale=100}, detailedFeedback={layoutAndSearchability={feedback=Your resume structure is generally effective, but it could benefit from clearer section headers for improved readability. Consider using bold fonts to make section transitions more distinct., score=65, readability=Though the text is mostly readable, certain dense sections might benefit from more spacing. Using consistent fonts and sizes can also enhance overall readability., essentialSectionsPresence=The essential sections such as Experience and Education are present; however, the order doesn't highlight your most recent experience effectively. Ensure that the Experience section appears in reverse chronological order., scale=100}, atsReadabilityScore={feedback=Your resume is mostly ATS-friendly, but could benefit from fewer graphic elements and a simple layout. Incorporating more role-specific keywords will further boost its ATS compatibility., score=65, scale=100, keyElementsReadableByATS=The resume includes key elements like contact information and job titles, but ensuring plain text formats wherever possible enhances ATS readings. Keywords could be more tailored for your HRBP field to improve searchability.}, impact={feedback=The resume contains some quantified achievements, but more specific data could enhance the impact. Several bullet points mention percentages of improvement which is good, but avoid repetition in phrasing to strengthen the narrative., score=59, spellCheck=Spelling has been generally checked, but always run a final review to catch potential minor errors. Even a few errors can detract from overall professionalism., bulletPointsUsage=Bullet points are used throughout, which provides clear readability, but some sections have long points that could be broken down further. Ensure each bullet contains a single clear idea to maintain focus., weakActionVerbs=Some action verbs are strong, yet others are weaker and could be replaced with more impactful verbs. Words like 'Managed' could be substituted with 'Led' or 'Directed' for stronger emphasis., scale=100, quantifyingImpact=There are attempts to quantify achievements, such as stating percentage decreases, but more varied metrics like cost savings or revenue gains could add depth. Broadening the types of data can enhance perceived accomplishments., repetitionAvoidance=Certain phrases and verbs are repeated, diminishing the overall impact of your achievements. Explore using a thesaurus for more varied language to ensure each section feels unique and compelling., accomplishmentLanguage=The language moves towards being result-oriented, but focusing on outcomes rather than just tasks could bring further improvements. Highlighting outcomes of initiatives more prominently will create a stronger profile.}, crispness={feedback=Your resume has a suitable length, but some bullet points are overly lengthy. 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