Call Details
Bolna ID:
ed8d2e2a-aea3-46f0-8084-4ec54445d7cd
Phone: +919064846937
From: N/A
Status: completed
Processing: COMPLETED
Duration: 69.80s
Cost: ₹10.04
Timestamps
Started:
Not set
Ended:
Not set
Last Processed:
2025-10-24 17:03:48
Last Retry At:
2025-10-24 17:03:48
Next Retry Scheduled:
Not scheduled
Next Call Scheduled:
Not scheduled
Call Timeline 6
Call History (Raw Callbacks) 4
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user: aló
assistant: Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user: okay
assistant: Awesome! I saw your resume review score came in below eighty — that’s a bit tough, but honestly, it’s a huge opportunity. Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user: carrier shift
assistant: Got it, a career shift. That’s exciting but also tricky, right? Your current resume might not be showing recruiters the full story or the skills you bring to this new path. How long have you been trying to make this shift? And what’s been the biggest challenge so far?
user: sorry
assistant: No worries at all! Take your time. Just curious— what’s the biggest hurdle you’re facing with this career shift? Is it getting interview calls, or maybe how to present
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Context Details
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