Call Details

Bolna ID: ed8d2e2a-aea3-46f0-8084-4ec54445d7cd

Phone: +919064846937

From: N/A

Status: completed

Processing: COMPLETED

Duration: 69.80s

Cost: ₹10.04

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 17:03:48

Last Retry At:
2025-10-24 17:03:48

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 16:59:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 16:59:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:59:51
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:59:55
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 17:01:45
COMPLETED MAIN
CALLBACK_UPDATE
₹10.04
Duration: 69.80s
2025-10-24 17:03:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-24 17:03:48}
Call History (Raw Callbacks) 4

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user:  aló
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  okay
assistant:  Awesome! I saw your resume review score came in below eighty — that’s a bit tough, but honestly, it’s a huge opportunity. Can I ask, what’s your main goal right now? Are you looking for a new job, thinking about a career shift, or something else?
user:  carrier shift
assistant:  Got it, a career shift. That’s exciting but also tricky, right? Your current resume might not be showing recruiters the full story or the skills you bring to this new path. How long have you been trying to make this shift? And what’s been the biggest challenge so far?
user:  sorry
assistant: No worries at all! Take your time. Just curious— what’s the biggest hurdle you’re facing with this career shift? Is it getting interview calls, or maybe how to present
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Context Details
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