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Call Details

Bolna ID: e8615213-eb8f-4538-940d-5466db49d27c

Phone: +919817473055

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹5.58

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 16:44:31

Last Retry At:
2025-10-24 16:44:31

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 16:49:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 16:49:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:49:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:49:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:50:22
COMPLETED MAIN
CALLBACK_UPDATE
₹5.58
Duration: 11.70s
2025-10-24 16:51:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 16:51:48}
Call History (Raw Callbacks) 4 

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user:  जी आ गया sir callback
assistant:  Hey
user:  एकदम ten minutes में
assistant:  Perfect!
user:  हां जी ok thank you so much निजाइए
assistant:  Awesome! Just to make sure, what’s your main goal with your resume right now? Are you looking for a new job, switching careers, or something else?
, updated_at=2025-10-24T11:20:18.829605, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 11:20:18, id=e8615213-eb8f-4538-940d-5466db49d27c, campaign_id=null, summary=The user initiated a conversation with the agent, confirming that they received a callback. The user mentioned that it was received within ten minutes. The agent responded positively and then inquired about the user's main goal with their resume, asking if they were looking for a new job, switching careers, or had another purpose in mind., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=11.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=11.599937, provider_connected=false}, transcriber_duration=11.599937, transcriber_model=nova-3, synthesizer_characters=519, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=519, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=64, input=85}, azure_gpt-4_1-mini={output=116, input=3230}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=64, input=85, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=116, input=3230, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=21, input=3734, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 11:19:48, status=call-disconnected}

{created_at_str=2025-10-24 11:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T11:19:48.50551, scheduled_at=2025-10-24T11:19:48.505477, custom_extractions=null, telephony_data={duration=0.0, to_number=+919817473055, provider_call_id=d4e83c39-df10-4f6a-8100-002c1df05f85, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919817473055, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff40b14f-bf8e-46ab-83cb-0a863f3d04b1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T11:19:57.571237, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 11:19:57, id=e8615213-eb8f-4538-940d-5466db49d27c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 11:19:48, status=in-progress}

{created_at_str=2025-10-24 11:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T11:19:48.50551, scheduled_at=2025-10-24T11:19:48.505477, custom_extractions=null, telephony_data={duration=0.0, to_number=+919817473055, provider_call_id=d4e83c39-df10-4f6a-8100-002c1df05f85, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919817473055, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff40b14f-bf8e-46ab-83cb-0a863f3d04b1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T11:19:51.535099, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 11:19:51, id=e8615213-eb8f-4538-940d-5466db49d27c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 11:19:48, status=ringing}

{created_at_str=2025-10-24 11:19:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T11:19:48.50551, scheduled_at=2025-10-24T11:19:48.505477, custom_extractions=null, telephony_data={duration=0.0, to_number=+919817473055, provider_call_id=d4e83c39-df10-4f6a-8100-002c1df05f85, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919817473055, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=ff40b14f-bf8e-46ab-83cb-0a863f3d04b1, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T11:19:49.735678, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 11:19:49, id=e8615213-eb8f-4538-940d-5466db49d27c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 11:19:48, status=initiated}