Call Details

Bolna ID: 6004bb9a-4f1b-4113-b45a-b5ebb4752ac3

Phone: +919983837511

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.03

Timestamps

Started:
2025-10-24 16:19:47

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-24 16:25:19

Next Call Scheduled:
2025-10-24 16:25:19

Call Timeline 12
2025-10-24 16:19:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 16:19:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:19:58
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:20:06
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:20:19
COMPLETED MAIN
CALLBACK_UPDATE
₹0.03
Duration: 1.70s
2025-10-24 16:20:19
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-24 16:20:19
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-24 16:21:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 16:21:48}
2025-10-24 16:25:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a10d331f-b248-4376-b9ff-38aefd5c1cfd}
2025-10-24 16:26:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=a10d331f-b248-4376-b9ff-38aefd5c1cfd, attempt_no=1}
2025-10-24 16:26:27
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=a10d331f-b248-4376-b9ff-38aefd5c1cfd, reason=Retry attempt succeeded, attempt_no=1}
2025-10-24 16:26:27
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=a10d331f-b248-4376-b9ff-38aefd5c1cfd}
Call History (Raw Callbacks) 8

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume
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{created_at_str=2025-10-24 10:49:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.03, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0.025, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0.001, platform=0, transcriber_breakdown={analytics=0, conversation=0.025}, network=0, llm_breakdown={analytics=0, summarization=0.001, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T10:49:48.494006, scheduled_at=2025-10-24T10:49:48.493972, custom_extractions=null, telephony_data={duration=0.0, to_number=+919983837511, provider_call_id=80965937-9461-4614-b39c-4c7e33f04f7e, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919983837511, recipient_data={recipient_phone_number=null, review_completed=2025-10-24 16:09:32, callback_request_id=null, is_callback=null, fullName=Shambhu, resume_review_id=68fb57319f941c720e728508, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured with essential sections like Education and Experience included, but does lack a dedicated skills section. 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Omitting them would refine and focus content presentation., bulletPointLength=Some bulleted and paragraph text were lengthy, impacting instant readability. Conciseness in bullet points would amplify the power of statement delivery and simplify a reader's assessment of qualifications., scale=100}, qualityAddOn={feedback=There are numerous buzzwords that could be replaced with data-driven results and specific successes relevant to the role. Keeping formatting consistent, especially for dates, will greatly enhance clarity and professionalism., score=58, buzzwordsCliches=Phrases like 'Responsible for' and 'Significant contribution' are overused and not specific enough to convey unique value. Use instances and metrics that demonstrate these characteristics instead., datesFormatting=There is inconsistency in date formatting, switching between 'MM YYYY' and 'DD MMM YYYY'. 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