Call Details

Bolna ID: 3677d8ea-efbe-4dad-8282-5f883fbd846c

Phone: +917982517978

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.48

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 16:10:39

Last Retry At:
2025-10-24 16:10:39

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 16:15:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 16:15:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:15:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:16:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 16:16:51
COMPLETED MAIN
CALLBACK_UPDATE
₹0.48
Duration: 20.10s
2025-10-24 16:18:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 16:18:48}
Call History (Raw Callbacks) 4

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assistant: Call will now disconnect
, updated_at=2025-10-24T10:46:48.237932, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 10:46:48, id=3677d8ea-efbe-4dad-8282-5f883fbd846c, campaign_id=null, summary=The conversation was very brief, with the agent greeting the user and then indicating that the call would disconnect., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=20.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=48, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=48, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=21, input=13}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=21, input=13, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 10:45:48, status=call-disconnected}

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