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Call Details

Bolna ID: 22480f6a-2909-4ca7-a028-0a7686ff6cce

Phone: +919940089939

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.15

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 15:52:44

Last Retry At:
2025-10-24 15:52:44

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 15:57:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 15:57:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:57:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:58:01
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:58:36
COMPLETED MAIN
CALLBACK_UPDATE
₹4.15
Duration: 21.90s
2025-10-24 15:59:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 15:59:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time
user:  i'm not needed right now
assistant: I totally get it— sometimes timing feels off. Just curious, what’s your current goal with your resume? Are you looking to switch
user:  not needed right nothing
assistant:  Got it, you’re not looking to make a move right now. Just one quick thing—if your resume isn’t ready when the right opportunity comes knocking, it could cost you big time. 

What if a great job popped up tomorrow? Would you want to be ready to jump on it?
, updated_at=2025-10-24T10:28:32.989079, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 10:28:32, id=22480f6a-2909-4ca7-a028-0a7686ff6cce, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita reached out to the user to discuss their resume and potential job opportunities. The user indicated that they are not currently in need of resume services or looking to make a job change. Anita acknowledged the user's stance but emphasized the importance of being prepared for future job opportunities., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=21.9, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=21.799938, provider_connected=false}, transcriber_duration=21.799938, transcriber_model=nova-3, synthesizer_characters=362, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=362, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=70, input=150}, azure_gpt-4_1-mini={output=136, input=3230}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=70, input=150, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=136, input=3230, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2481, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 10:27:48, status=call-disconnected}

{created_at_str=2025-10-24 10:27:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T10:27:48.587811, scheduled_at=2025-10-24T10:27:48.587775, custom_extractions=null, telephony_data={duration=0.0, to_number=+919940089939, provider_call_id=22a47164-5f97-4137-ab3a-518c02301411, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919940089939, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b61e7c7d-1f6d-4cbd-a0ef-3c1b22017b72, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T10:28:01.081669, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 10:28:01, id=22480f6a-2909-4ca7-a028-0a7686ff6cce, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 10:27:48, status=in-progress}

{created_at_str=2025-10-24 10:27:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T10:27:48.587811, scheduled_at=2025-10-24T10:27:48.587775, custom_extractions=null, telephony_data={duration=0.0, to_number=+919940089939, provider_call_id=22a47164-5f97-4137-ab3a-518c02301411, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919940089939, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b61e7c7d-1f6d-4cbd-a0ef-3c1b22017b72, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T10:27:52.559148, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 10:27:52, id=22480f6a-2909-4ca7-a028-0a7686ff6cce, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 10:27:48, status=ringing}

{created_at_str=2025-10-24 10:27:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T10:27:48.587811, scheduled_at=2025-10-24T10:27:48.587775, custom_extractions=null, telephony_data={duration=0.0, to_number=+919940089939, provider_call_id=22a47164-5f97-4137-ab3a-518c02301411, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919940089939, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=b61e7c7d-1f6d-4cbd-a0ef-3c1b22017b72, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T10:27:50.342845, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 10:27:50, id=22480f6a-2909-4ca7-a028-0a7686ff6cce, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 10:27:48, status=initiated}