Call Details

Bolna ID: fe21d384-69e3-4be6-a27d-c79c63301eb3

Phone: +917599123683

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: ₹12.41

Timestamps

Started:
2025-10-24 15:20:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-24 15:33:41

Next Call Scheduled:
2025-10-24 15:33:41

Call Timeline 17
2025-10-24 15:20:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 15:20:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:20:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:21:01
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 15:22:37
COMPLETED MAIN
CALLBACK_UPDATE
₹12.41
Duration: 82.80s
2025-10-24 15:22:37
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-24 15:22:37
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-24 15:22:41
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68fb4c694adf604cd7f420b5, scheduled_for=2025-10-24T15:52:41.220829831}
2025-10-24 15:23:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 15:23:48}
2025-10-24 15:27:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5ab8c909-9e05-4f22-b5d7-d0f524543967}
2025-10-24 15:28:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, retry_bolna_id=5ab8c909-9e05-4f22-b5d7-d0f524543967, attempt_no=1}
2025-10-24 15:28:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-24 15:28:41
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=5ab8c909-9e05-4f22-b5d7-d0f524543967}
2025-10-24 15:33:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=483d2ade-c84d-47de-9bfd-de7bda196de4}
2025-10-24 15:34:23
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, retry_bolna_id=483d2ade-c84d-47de-9bfd-de7bda196de4, attempt_no=2}
2025-10-24 15:34:23
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-24 15:34:23
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=483d2ade-c84d-47de-9bfd-de7bda196de4}
Call History (Raw Callbacks) 10

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{created_at_str=2025-10-24 09:50:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=12.41, batch_id=null, cost_breakdown={synthesizer=10.49, transcriber=1.267, synthesizer_breakdown={welcome_message=0.0, conversation=10.49}, llm=0.651, platform=0, transcriber_breakdown={analytics=0, conversation=1.267}, network=0, llm_breakdown={analytics=0, summarization=0.011, extraction=0, conversation=0.465, hangup=0.175}}, created_at=2025-10-24T09:50:49.517209, scheduled_at=2025-10-24T09:50:49.517153, custom_extractions=null, telephony_data={duration=0.0, to_number=+917599123683, provider_call_id=9610f7a7-2342-4fe8-8d53-90d34dd7a84b, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917599123683, recipient_data={recipient_phone_number=null, review_completed=2025-10-24 15:10:31, callback_request_id=null, is_callback=null, fullName=Arjun, resume_review_id=68fb495e18c34103788fae1c, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is generally well-structured with all essential sections intact. However, the inclusion of address details is unnecessary and could be replaced with a LinkedIn profile link for professionalism., score=65, readability=The readability of the document is maintained with a clean font and proper spacing, which facilitates ease of reading. However, the resume could benefit from making the section headings more prominent to aid in skimming., essentialSectionsPresence=All necessary sections such as Profile Summary, Skills, Work History, and Education are present and follow a logical order. This ensures that the employer can easily follow your career trajectory without confusion., scale=100}, atsReadabilityScore={feedback=The resume is mostly ATS-friendly, but more industry-specific keywords could be incorporated to enhance compatibility. 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However, some sections contain too many bullet points, which can be overwhelming., weakActionVerbs=Most action verbs are strong, but some areas contain weaker verbs that could be upgraded. For instance, 'managed' could be replaced with 'orchestrated' or 'facilitated' to convey a greater sense of leadership., scale=100, quantifyingImpact=Achievements are occasionally quantified, but expanding this practice across all relevant roles would make your success more evident. For instance, stating specific metrics for 'pipeline growth' could add more weight., repetitionAvoidance=There is minimal repetition of action verbs, which helps maintain the resume's engagement level. It's advisable to diversify language slightly more to sustain a strong narrative., accomplishmentLanguage=The language used mostly centers on accomplishments, leading to an impactful presentation of experience. Still, not all roles fully utilize this approach, which could improve the overall perception.}, crispness={feedback=The resume's length is suitable for the experience presented, but some bullet points are unnecessarily long. Reducing filler words can make the resume more impactful and concise., resumeLength=The length of two pages is appropriate given the experience level, but certain sections could be trimmed for brevity. This would make for a sharper and more memorable document., score=55, bulletPointsCount=While the number of bullet points communicates detailed experience, reducing the count per role can improve focus. Ensuring only the most impactful achievements are listed is key to maintaining interest., fillerWords=Instances of filler words do not strongly detract from the content but could be minimized. This would enhance the overall crispness and directness of each statement., bulletPointLength=Some bullet points exceed optimal length, which can dilute impact. Aim for one to two lines per bullet to ensure clarity and retain reader attention., scale=100}, qualityAddOn={feedback=The resume adheres to many stylistic guidelines, but a few improvements could enhance professionalism. More consistency in date formatting is recommended for clarity and uniformity., score=62, buzzwordsCliches=The use of certain buzzwords, such as 'thought leadership,' could be replaced with specific, quantifiable achievements. This adds credibility and differentiates the resume from others., datesFormatting=Dates are formatted inconsistently, which may confuse the reader. Standardizing the format, such as 'MMM YYYY,' would make the document look more polished., activeVoice=Active voice is predominantly used, which contributes to a strong and direct presentation of experience. However, ensuring that all statements maintain this tone will further enhance readability., scale=100, personalPronounsUsage=The resume refrains from using personal pronouns, maintaining a professional tone. This aligns well with standard resume practices and keeps the focus on achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Arjun?
user:  hello
assistant:  Hi Arjun, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries, Arjun! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting those interview calls rolling in.
user:  maybe next week
assistant:  Got it, Arjun! Next week works. Just so I can help you best when we connect, can I ask—what’s your main goal with your resume? Are you looking for a new job, thinking about a career shift, or something else?
user:  i am
assistant:   Hey, I didn’t quite catch that—are you looking for a new job or planning a career shift? Or maybe something else? Just want to understand so I can help you better.
user:  and is a new job
assistant:   Perfect, Arjun! Going for a new job is exciting but also super competitive. Now, your resume score came in at sixty-two out of a hundred, which means it’s not quite hitting the mark recruiters want. 

Can I ask—what kind of roles are you targeting? And have you been getting any interview calls so far?
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