Call Details

Bolna ID: e479e762-b3a1-47fe-8425-84cfcba49ffb

Phone: +919289719560

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.04

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 14:53:08

Last Retry At:
2025-10-24 14:53:08

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 14:58:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 14:58:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 14:58:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 14:58:59
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 14:59:14
COMPLETED MAIN
CALLBACK_UPDATE
₹0.04
Duration: 3.00s
2025-10-24 15:00:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 15:00:48}
Call History (Raw Callbacks) 4

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