Call Details

Bolna ID: c52208c9-3f14-42ee-b624-78745ad2e63d

Phone: +918309174276

From: N/A

Status: completed

Processing: COMPLETED

Duration: 217.70s

Cost: ₹33.55

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 13:32:48

Last Retry At:
2025-10-24 13:32:48

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 13:26:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 13:26:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 13:26:55
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 13:27:12
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 13:31:03
COMPLETED MAIN
CALLBACK_UPDATE
₹33.55
Duration: 217.70s
2025-10-24 13:32:48
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Successfully fetched and saved additional details, timestamp=2025-10-24 13:32:48}
Call History (Raw Callbacks) 4

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  हिंदी बोलिए madam
assistant:  Bilkul, main Hindi mein baat kar sakti hoon. Aapka resume review hua tha, aur score thoda low aaya hai. Kya aap apne career goals ke baare mein thoda bata sakte hain? Aap kis tarah ki job ya career shift soch rahe hain?
user:  मैं panther का job करना चाहता हूं panther
assistant:  Panther job ke liye apply karna hai, samajh gayi. Abhi jo aapka resume
user:  हां हां
assistant:  Samajh gayi. Dekhiye, agar aapka resume abhi weak hai, toh Panther jaise competitive company mein interview call milna mushkil ho sakta hai. Aapko pata hai, recruiters ke paas hazaaron resumes hote hain, aur wo sirf top resumes ko hi shortlist karte hain. 

Aapke sapne ko sach karne ke liye, aapka resume aisa hona chahiye jo unki nazar mein turant aaye, aur aapko interview tak le jaye. 

Aap bataiye, abhi aap
user:  hello
assistant:  Hey! I’m here—just checking, are you still thinking about how to boost your resume for that Panther job? It’s really key to act now before more time slips by. What’s holding you back from making that move?
user:  क्या madam
assistant:   Dekhiye, main yeh pooch rahi hoon ki aapko lagta hai aapke resume mein sabse badi dikkat kya hai? Kya aapko lagta hai ki aapka experience sahi tarah se dikh raha hai? Ya fir aapko pata nahi chal raha ki kaise apne skills ko highlight karein? Agar yeh sab clear ho jaye, toh hum aapke resume ko aise upgrade kar sakte hain jo Panther jaise companies ko impress kare. Samajh rahe hain?
user:  तो कर दीजिए ना madam
assistant:   Bilkul! Yeh sahi soch hai. Lekin sochiye, agar aap aaj action nahi lete, toh aapke resume ki wahi problems aapko aage bhi rokengi. Panther jaise tough competition mein, har ek din ka delay aapke sapne ko door kar sakta hai.

Humare paas ek special Resume Upgrade Service hai jo aapke resume ko bilkul job-specific banata hai—matlab, Panther ke liye tailor-made. Isse aapke chances interview ke liye kaafi badh jaate hain.

Aap ready hain
user:  yes madam yes
assistant:  Awesome! Let’s get this started right away. I’ll help you upgrade your resume so it stands out and gets those interview calls rolling in. Just to confirm, you’re good to move forward with the full Resume Upgrade Service for Rupees two thousand plus GST?
user:  two two two thousand
assistant:   Haha, almost! It’s Rupees two thousand plus GST—such a small investment for a big career boost. Trust me, this can change the game for you. Should I go ahead and get the process started?
user:  madam i ran the topic
assistant:   No worries! Happens to all of us
user:  no no
assistant:   Haha, I got you! Let’s bring the focus back—your resume and that Panther job. This is your moment to make a move. Ready to take the next step and upgrade your resume for Rupees two thousand plus GST?
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The user agreed to proceed with the resume upgrade service, which costs Rupees two thousand plus GST. Anita encouraged the user to take action quickly to avoid missing opportunities. The user seemed hesitant at times but ultimately expressed readiness to move forward with the service., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=217.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=217.59995, provider_connected=false}, transcriber_duration=217.59995, transcriber_model=nova-3, synthesizer_characters=2914, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2914, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=127, input=819}, azure_gpt-4_1-mini={output=821, input=16306}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=127, input=819, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=821, input=16306, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=77, input=18102, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 07:56:49, status=call-disconnected}

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Context Details
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