Call Details

Bolna ID: 631cc379-eecb-4d3c-bd2d-9df500242997

Phone: +919027219997

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.05

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 11:41:33

Last Retry At:
2025-10-24 11:41:33

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 11:46:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 11:46:51
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:46:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:46:57
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:47:12
COMPLETED MAIN
CALLBACK_UPDATE
₹0.05
Duration: 3.30s
2025-10-24 11:48:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 11:48:48}
Call History (Raw Callbacks) 4

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