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Call Details

Bolna ID: 14becf09-dca2-4e02-bb51-0fcbe06e7ff5

Phone: +918858870064

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹9.96

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 11:12:37

Last Retry At:
2025-10-24 11:12:37

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 11:17:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 11:17:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:17:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:17:56
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 11:19:02
COMPLETED MAIN
CALLBACK_UPDATE
₹9.96
Duration: 53.50s
2025-10-24 11:20:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 11:20:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no
assistant:  No worries! When would be a better time for you? I want to make sure we catch you at a moment that works so we can talk about boosting your resume and getting you those interview calls.
user:  i'm not interested
assistant: I get it, this might feel like just another thing on your plate. But can I ask— what’s your main goal right now with your career? Are you looking for a new job, a shift, or just exploring
user:  actually it was a test lead
assistant:  Got it, a Test Lead role. That’s a solid position with a lot of responsibility. So
, updated_at=2025-10-24T05:48:59.629934, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 05:48:59, id=14becf09-dca2-4e02-bb51-0fcbe06e7ff5, campaign_id=null, summary=The conversation was between a user and an agent named Anita from Outspark Resume Services. Anita reached out to discuss transforming the user's resume to increase interview opportunities. The user initially indicated that it was not a good time to talk and later expressed disinterest in the service. Anita attempted to engage the user by asking about their career goals, to which the user mentioned they were a Test Lead., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=53.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=53.399937, provider_connected=false}, transcriber_duration=53.399937, transcriber_model=nova-3, synthesizer_characters=885, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=885, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=77, input=188}, azure_gpt-4_1-mini={output=197, input=4459}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=77, input=188, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=197, input=4459, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=28, input=5230, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 05:47:48, status=call-disconnected}

{created_at_str=2025-10-24 05:47:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T05:47:48.546118, scheduled_at=2025-10-24T05:47:48.546092, custom_extractions=null, telephony_data={duration=0.0, to_number=+918858870064, provider_call_id=4691765f-02f6-4b19-9b19-83396cf58240, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918858870064, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=15a35ffa-9c79-4c26-a33d-92bc2e7a47b4, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T05:47:56.082401, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 05:47:56, id=14becf09-dca2-4e02-bb51-0fcbe06e7ff5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 05:47:48, status=in-progress}

{created_at_str=2025-10-24 05:47:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T05:47:48.546118, scheduled_at=2025-10-24T05:47:48.546092, custom_extractions=null, telephony_data={duration=0.0, to_number=+918858870064, provider_call_id=4691765f-02f6-4b19-9b19-83396cf58240, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918858870064, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=15a35ffa-9c79-4c26-a33d-92bc2e7a47b4, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T05:47:51.706125, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 05:47:51, id=14becf09-dca2-4e02-bb51-0fcbe06e7ff5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 05:47:48, status=ringing}

{created_at_str=2025-10-24 05:47:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T05:47:48.546118, scheduled_at=2025-10-24T05:47:48.546092, custom_extractions=null, telephony_data={duration=0.0, to_number=+918858870064, provider_call_id=4691765f-02f6-4b19-9b19-83396cf58240, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918858870064, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=15a35ffa-9c79-4c26-a33d-92bc2e7a47b4, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T05:47:49.954868, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 05:47:49, id=14becf09-dca2-4e02-bb51-0fcbe06e7ff5, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 05:47:48, status=initiated}