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Call Details

Bolna ID: ccb798da-90b8-427a-99a2-aec5c9868a2a

Phone: +918978672626

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹0.07

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-24 09:28:39

Last Retry At:
2025-10-24 09:28:39

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-24 09:33:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 09:33:50
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:33:52
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:34:14
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:34:27
COMPLETED MAIN
CALLBACK_UPDATE
₹0.07
Duration: 1.10s
2025-10-24 09:35:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 09:35:48}
Call History (Raw Callbacks) 4 

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user:  forwarded
assistant:  Hey! Just checking in—did you get my message? Is now a good time to chat about how we can turn that resume score around and get you more interview calls?
, updated_at=2025-10-24T04:04:23.527829, answered_by_voice_mail=true, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 04:04:23, id=ccb798da-90b8-427a-99a2-aec5c9868a2a, campaign_id=null, summary=The conversation begins with the agent checking in with the user to see if they received a previous message. The agent expresses a desire to discuss improving the user's resume score to increase their chances of getting interview calls., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=1.1, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.9999375, provider_connected=false}, transcriber_duration=0.9999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=41, input=49}, azure_gpt-4_1-mini={output=35, input=1041}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=41, input=49, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=35, input=1041, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 04:03:48, status=call-disconnected}

{created_at_str=2025-10-24 04:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T04:03:48.567105, scheduled_at=2025-10-24T04:03:48.567077, custom_extractions=null, telephony_data={duration=0.0, to_number=+918978672626, provider_call_id=9f93870c-11c3-45a1-8879-de1c58469061, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918978672626, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=de76e341-82ab-452e-900b-20157cde11ad, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T04:04:13.815036, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 04:04:13, id=ccb798da-90b8-427a-99a2-aec5c9868a2a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 04:03:48, status=in-progress}

{created_at_str=2025-10-24 04:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T04:03:48.567105, scheduled_at=2025-10-24T04:03:48.567077, custom_extractions=null, telephony_data={duration=0.0, to_number=+918978672626, provider_call_id=9f93870c-11c3-45a1-8879-de1c58469061, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918978672626, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=de76e341-82ab-452e-900b-20157cde11ad, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T04:03:51.583496, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 04:03:51, id=ccb798da-90b8-427a-99a2-aec5c9868a2a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 04:03:48, status=ringing}

{created_at_str=2025-10-24 04:03:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-24T04:03:48.567105, scheduled_at=2025-10-24T04:03:48.567077, custom_extractions=null, telephony_data={duration=0.0, to_number=+918978672626, provider_call_id=9f93870c-11c3-45a1-8879-de1c58469061, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918978672626, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=de76e341-82ab-452e-900b-20157cde11ad, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-24T04:03:50.229787, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-24 04:03:50, id=ccb798da-90b8-427a-99a2-aec5c9868a2a, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-24 04:03:48, status=initiated}