Call Details

Bolna ID: de76e341-82ab-452e-900b-20157cde11ad

Phone: +918978672626

From: +918035316264

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹4.67

Timestamps

Started:
2025-10-24 09:27:48

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-24 09:33:39

Next Call Scheduled:
2025-10-24 09:33:39

Call Timeline 12
2025-10-24 09:27:49
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-24 09:27:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:27:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:27:58
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-24 09:28:39
COMPLETED MAIN
CALLBACK_UPDATE
₹4.67
Duration: 29.80s
2025-10-24 09:28:39
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-24 09:28:39
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-24 09:29:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-24 09:29:48}
2025-10-24 09:33:48
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ccb798da-90b8-427a-99a2-aec5c9868a2a}
2025-10-24 09:34:27
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, retry_bolna_id=ccb798da-90b8-427a-99a2-aec5c9868a2a, attempt_no=1}
2025-10-24 09:34:27
RETRY_SUCCESS MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {successful_retry_bolna_id=ccb798da-90b8-427a-99a2-aec5c9868a2a, reason=Retry attempt succeeded, attempt_no=1}
2025-10-24 09:34:27
COMPLETED MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ccb798da-90b8-427a-99a2-aec5c9868a2a}
Call History (Raw Callbacks) 8

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user:  forwarded
assistant:  Hey! Just checking in—did you get my message? Is now a good time to chat about how we can turn that resume score around and get you more interview calls?
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{created_at_str=2025-10-24 03:57:49, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=4.67, batch_id=null, cost_breakdown={synthesizer=3.97, transcriber=0.457, synthesizer_breakdown={welcome_message=0.0, conversation=3.97}, llm=0.23900000000000002, platform=0, transcriber_breakdown={analytics=0, conversation=0.457}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.169, hangup=0.063}}, created_at=2025-10-24T03:57:49.428546, scheduled_at=2025-10-24T03:57:49.428521, custom_extractions=null, telephony_data={duration=0.0, to_number=+918978672626, provider_call_id=df045738-5e59-4975-ac89-4d0f171ffd70, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918978672626, recipient_data={recipient_phone_number=null, review_completed=2025-10-24 09:17:19, callback_request_id=null, is_callback=null, fullName=Nupur, resume_review_id=68faf6859f941c720e7276f6, reviewDetails={overallScore={score=59, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear structure and is generally easy to follow. 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However, some bullet points could be more concise to improve impact., resumeLength=The resume length is appropriate for the experience level presented; however, condensing the content further will improve its overall strength., score=50, bulletPointsCount=The number of bullet points appears adequate, but some are too lengthy and could be broken down., fillerWords=The resume avoids excessive filler words. Review each sentence to ensure you eliminate any unnecessary words to tighten up the content., bulletPointLength=Several bullet points are quite long; aim for brevity and conciseness to make each statement more impactful. Shorter, punchier sentences are best for resumes., scale=100}, qualityAddOn={feedback=The resume generally avoids buzzwords. Review for consistency, as some dates may use different formats, score=60, buzzwordsCliches=Avoid overused terms common in the industry; replace them with more specific and targeted language that conveys your unique skills and achievements., datesFormatting=Ensure the format for all dates is consistent throughout. This enhances professionalism and makes it easier for the reader to follow your timeline., activeVoice=The content generally uses an active voice, which makes the statements more direct and impactful. Review each sentence for further improvements., scale=100, personalPronounsUsage=The use of personal pronouns is consistent, which ensures the resume is easily read. Avoid using them to make the resume more formal}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Nupur?
user:  hello
assistant:  Hi Nupur, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  no no no
assistant: Hey Nupur, I totally get it— maybe this isn’t the best moment. But just quickly, can I ask— what’s your main goal with your resume right now? Are you looking for a new job, thinking
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