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Call Details

Bolna ID: 502380bf-8f4e-424b-afa0-ae4e219254d1

Phone: +917010537971

From: N/A

Status: completed

Processing: FAILED

Duration: N/A

Cost: ₹3.98

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-23 18:12:23

Last Retry At:
2025-10-23 18:12:23

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 6
2025-10-23 18:17:48
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-23 18:17:52
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 18:17:53
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 18:18:04
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 18:18:44
COMPLETED MAIN
CALLBACK_UPDATE
₹3.98
Duration: 26.50s
2025-10-23 18:19:48
ADDITIONAL_DETAILS_FETCH_FAILED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {message=Fetch returned no data, timestamp=2025-10-23 18:19:48}
Call History (Raw Callbacks) 4 

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user:  hello
assistant:  Hi, this is Anita from Outspark Resume Services, a part of Times-of-India Group. Is this a good time to connect about transforming your resume to get more interview calls?
user:  hello
assistant: Hey! I get it, sometimes this feels a bit overwhelming. Quick question— what’s your main goal right now? Are you looking
, updated_at=2025-10-23T12:48:40.814638, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 12:48:40, id=502380bf-8f4e-424b-afa0-ae4e219254d1, campaign_id=null, summary=The conversation is between a user and an agent named Anita from Outspark Resume Services. Anita initiates the call, asking if it's a good time to discuss transforming the user's resume to increase interview opportunities. The user responds with a simple "hello," indicating they may be overwhelmed. Anita then seeks to clarify the user's main goal regarding their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=26.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=26.399937, provider_connected=false}, transcriber_duration=26.399937, transcriber_model=nova-3, synthesizer_characters=344, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=344, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=68, input=86}, azure_gpt-4_1-mini={output=77, input=2131}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=68, input=86, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=77, input=2131, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=14, input=2496, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 12:47:48, status=call-disconnected}

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{created_at_str=2025-10-23 12:47:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T12:47:48.50582, scheduled_at=2025-10-23T12:47:48.50579, custom_extractions=null, telephony_data={duration=0.0, to_number=+917010537971, provider_call_id=b3ceec4c-8a47-484c-a94d-d6b8509fb9d0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917010537971, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3954f9ae-5764-496f-ba02-b01a82ce2ae0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T12:47:52.729175, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 12:47:52, id=502380bf-8f4e-424b-afa0-ae4e219254d1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 12:47:48, status=ringing}

{created_at_str=2025-10-23 12:47:48, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T12:47:48.50582, scheduled_at=2025-10-23T12:47:48.50579, custom_extractions=null, telephony_data={duration=0.0, to_number=+917010537971, provider_call_id=b3ceec4c-8a47-484c-a94d-d6b8509fb9d0, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917010537971, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=3954f9ae-5764-496f-ba02-b01a82ce2ae0, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T12:47:51.645164, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 12:47:51, id=502380bf-8f4e-424b-afa0-ae4e219254d1, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 12:47:48, status=initiated}