Call Details

Bolna ID: 518e8dd7-bd4b-4b98-9eb6-ab525f0bacd9

Phone: +917416357260

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-23 16:37:49

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-23 16:43:24

Next Call Scheduled:
2025-10-23 16:43:24

Call Timeline 6
2025-10-23 16:37:50
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-23 16:37:53
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 16:37:54
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 16:38:24
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 16:38:24
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-23 16:38:24
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-10-23 11:07:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T11:07:50.751258, scheduled_at=2025-10-23T11:07:50.751224, custom_extractions=null, telephony_data={duration=0.0, to_number=+917416357260, provider_call_id=2a234ab7-2081-4485-8795-7b367cd05aee, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+917416357260, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 16:27:42, callback_request_id=null, is_callback=null, fullName=KRISHNA.V, resume_review_id=68fa09e89f941c720e7262f1, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally clear, with all major sections easy to locate. Some minor improvements can be made in formatting to enhance overall readability, such as adding section headers., score=68, readability=While generally readable, the text could benefit from slightly more spacing between sections and consistency in font to improve visual clarity. Consider adopting a uniform style for section headers for better scannability., essentialSectionsPresence=All essential sections, including Career Objective, Technical Skills, Professional Experience, and Education, are present. However, ensuring reverse chronological order in the Experience section will better highlight recent achievements., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-compatible with clear sections and use of keywords relevant to SQL and PL/SQL roles. Adding more targeted industry-specific keywords can improve ATS ranking., score=70, scale=100, keyElementsReadableByATS=Essential elements like names, positions, and contact details are adequately clear for ATS parsing. Ensuring no tables or complex formatting is used will enhance ATS compatibility further.}, impact={feedback=The resume uses bullet points effectively but lacks quantifiable achievements that would greatly enhance its impact. Including more numbers and percentages where applicable could bolster the narrative of success., score=62, spellCheck=The document is generally free from spelling mistakes, which helps in maintaining professionalism. Always running a spell check before finalizing ensures minor errors don't detract from the resume's effectiveness., bulletPointsUsage=Bullet points are used correctly to break down complex tasks and achievements, making the text reader-friendly. However, adding concise details about the outcomes of these actions can increase their impact., weakActionVerbs=A few weak action verbs slightly diminish the strength of accomplishments. Replacing words like 'managed' with more dynamic verbs such as 'orchestrated' or 'enhanced' could elevate descriptions., scale=100, quantifyingImpact=There are some good statements, but many achievements are not quantified, leaving room for strengthening the impact. Details such as 'improved data processing time by 20%' would make accomplishments more tangible., repetitionAvoidance=There is some repetitive phrasing in how responsibilities and roles are described across projects. It would be beneficial to diversify vocabulary to maintain interest and emphasize different facets of expertise., accomplishmentLanguage=Accomplishments are noted, but they could be more memorable with strong language and clearer results. Using verbs like 'transformed' or 'propelled' can improve the descriptions of achievements.}, crispness={feedback=The resume is well-detailed but may be slightly longer than typically recommended, risking overwhelming the reader. Focusing on the most impactful points, with concise phrasing, can streamline the content., resumeLength=Given the depth of experience, the resume’s length is understandable but trimming could enhance readability. Prioritizing key accomplishments over less significant details can make it more concise., score=60, bulletPointsCount=An ample number of bullet points capture detailed achievements, yet some may overlap. It's beneficial to reduce number and focus on distinct, measurable achievements for each role., fillerWords=The presence of some filler words can be reduced for sharper clarity. Reevaluating sentence structure can often eliminate excess and improve the crispness of communication., bulletPointLength=While bullet points are largely effective, a few could be shorter and more direct. Eliminating extraneous detail will help maintain reader attention and highlight essential information., scale=100}, qualityAddOn={feedback=The resume is stylistically sound with consistent tone, but avoiding clichés and buzzwords can further enhance professionalism. Consider using verbs and specific descriptors for a clearer narrative., score=65, buzzwordsCliches=Occasionally, the resume relies on overused terms like 'team player.' Offering specific examples of teamwork impact would strengthen these points., datesFormatting=Dates are consistently formatted and clear, aiding timeline comprehension. Ensuring the same structure is important for maintaining a professional tone throughout., activeVoice=Most of the resume uses active voice, enhancing clarity and engagement. Continuing to frame all accomplishments in an active way will ensure a direct and compelling narrative., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, focusing on actions and results, which maintains an objective tone. This is effective in aligning with standard resume conventions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T11:08:23.625004, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 11:08:23, id=518e8dd7-bd4b-4b98-9eb6-ab525f0bacd9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 11:07:50, status=busy}

{created_at_str=2025-10-23 11:07:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T11:07:50.751258, scheduled_at=2025-10-23T11:07:50.751224, custom_extractions=null, telephony_data={duration=0.0, to_number=+917416357260, provider_call_id=2a234ab7-2081-4485-8795-7b367cd05aee, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917416357260, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 16:27:42, callback_request_id=null, is_callback=null, fullName=KRISHNA.V, resume_review_id=68fa09e89f941c720e7262f1, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally clear, with all major sections easy to locate. Some minor improvements can be made in formatting to enhance overall readability, such as adding section headers., score=68, readability=While generally readable, the text could benefit from slightly more spacing between sections and consistency in font to improve visual clarity. Consider adopting a uniform style for section headers for better scannability., essentialSectionsPresence=All essential sections, including Career Objective, Technical Skills, Professional Experience, and Education, are present. However, ensuring reverse chronological order in the Experience section will better highlight recent achievements., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-compatible with clear sections and use of keywords relevant to SQL and PL/SQL roles. Adding more targeted industry-specific keywords can improve ATS ranking., score=70, scale=100, keyElementsReadableByATS=Essential elements like names, positions, and contact details are adequately clear for ATS parsing. Ensuring no tables or complex formatting is used will enhance ATS compatibility further.}, impact={feedback=The resume uses bullet points effectively but lacks quantifiable achievements that would greatly enhance its impact. Including more numbers and percentages where applicable could bolster the narrative of success., score=62, spellCheck=The document is generally free from spelling mistakes, which helps in maintaining professionalism. Always running a spell check before finalizing ensures minor errors don't detract from the resume's effectiveness., bulletPointsUsage=Bullet points are used correctly to break down complex tasks and achievements, making the text reader-friendly. However, adding concise details about the outcomes of these actions can increase their impact., weakActionVerbs=A few weak action verbs slightly diminish the strength of accomplishments. Replacing words like 'managed' with more dynamic verbs such as 'orchestrated' or 'enhanced' could elevate descriptions., scale=100, quantifyingImpact=There are some good statements, but many achievements are not quantified, leaving room for strengthening the impact. Details such as 'improved data processing time by 20%' would make accomplishments more tangible., repetitionAvoidance=There is some repetitive phrasing in how responsibilities and roles are described across projects. It would be beneficial to diversify vocabulary to maintain interest and emphasize different facets of expertise., accomplishmentLanguage=Accomplishments are noted, but they could be more memorable with strong language and clearer results. Using verbs like 'transformed' or 'propelled' can improve the descriptions of achievements.}, crispness={feedback=The resume is well-detailed but may be slightly longer than typically recommended, risking overwhelming the reader. Focusing on the most impactful points, with concise phrasing, can streamline the content., resumeLength=Given the depth of experience, the resume’s length is understandable but trimming could enhance readability. Prioritizing key accomplishments over less significant details can make it more concise., score=60, bulletPointsCount=An ample number of bullet points capture detailed achievements, yet some may overlap. It's beneficial to reduce number and focus on distinct, measurable achievements for each role., fillerWords=The presence of some filler words can be reduced for sharper clarity. Reevaluating sentence structure can often eliminate excess and improve the crispness of communication., bulletPointLength=While bullet points are largely effective, a few could be shorter and more direct. Eliminating extraneous detail will help maintain reader attention and highlight essential information., scale=100}, qualityAddOn={feedback=The resume is stylistically sound with consistent tone, but avoiding clichés and buzzwords can further enhance professionalism. Consider using verbs and specific descriptors for a clearer narrative., score=65, buzzwordsCliches=Occasionally, the resume relies on overused terms like 'team player.' Offering specific examples of teamwork impact would strengthen these points., datesFormatting=Dates are consistently formatted and clear, aiding timeline comprehension. Ensuring the same structure is important for maintaining a professional tone throughout., activeVoice=Most of the resume uses active voice, enhancing clarity and engagement. Continuing to frame all accomplishments in an active way will ensure a direct and compelling narrative., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, focusing on actions and results, which maintains an objective tone. This is effective in aligning with standard resume conventions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T11:07:53.937991, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 11:07:53, id=518e8dd7-bd4b-4b98-9eb6-ab525f0bacd9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 11:07:50, status=ringing}

{created_at_str=2025-10-23 11:07:50, agent_id=db818162-fabe-4ac8-8a6a-c61223150a70, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T11:07:50.751258, scheduled_at=2025-10-23T11:07:50.751224, custom_extractions=null, telephony_data={duration=0.0, to_number=+917416357260, provider_call_id=2a234ab7-2081-4485-8795-7b367cd05aee, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+917416357260, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 16:27:42, callback_request_id=null, is_callback=null, fullName=KRISHNA.V, resume_review_id=68fa09e89f941c720e7262f1, reviewDetails={overallScore={score=65, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is generally clear, with all major sections easy to locate. Some minor improvements can be made in formatting to enhance overall readability, such as adding section headers., score=68, readability=While generally readable, the text could benefit from slightly more spacing between sections and consistency in font to improve visual clarity. Consider adopting a uniform style for section headers for better scannability., essentialSectionsPresence=All essential sections, including Career Objective, Technical Skills, Professional Experience, and Education, are present. However, ensuring reverse chronological order in the Experience section will better highlight recent achievements., scale=100}, atsReadabilityScore={feedback=The resume is largely ATS-compatible with clear sections and use of keywords relevant to SQL and PL/SQL roles. Adding more targeted industry-specific keywords can improve ATS ranking., score=70, scale=100, keyElementsReadableByATS=Essential elements like names, positions, and contact details are adequately clear for ATS parsing. Ensuring no tables or complex formatting is used will enhance ATS compatibility further.}, impact={feedback=The resume uses bullet points effectively but lacks quantifiable achievements that would greatly enhance its impact. Including more numbers and percentages where applicable could bolster the narrative of success., score=62, spellCheck=The document is generally free from spelling mistakes, which helps in maintaining professionalism. Always running a spell check before finalizing ensures minor errors don't detract from the resume's effectiveness., bulletPointsUsage=Bullet points are used correctly to break down complex tasks and achievements, making the text reader-friendly. However, adding concise details about the outcomes of these actions can increase their impact., weakActionVerbs=A few weak action verbs slightly diminish the strength of accomplishments. Replacing words like 'managed' with more dynamic verbs such as 'orchestrated' or 'enhanced' could elevate descriptions., scale=100, quantifyingImpact=There are some good statements, but many achievements are not quantified, leaving room for strengthening the impact. Details such as 'improved data processing time by 20%' would make accomplishments more tangible., repetitionAvoidance=There is some repetitive phrasing in how responsibilities and roles are described across projects. It would be beneficial to diversify vocabulary to maintain interest and emphasize different facets of expertise., accomplishmentLanguage=Accomplishments are noted, but they could be more memorable with strong language and clearer results. Using verbs like 'transformed' or 'propelled' can improve the descriptions of achievements.}, crispness={feedback=The resume is well-detailed but may be slightly longer than typically recommended, risking overwhelming the reader. Focusing on the most impactful points, with concise phrasing, can streamline the content., resumeLength=Given the depth of experience, the resume’s length is understandable but trimming could enhance readability. Prioritizing key accomplishments over less significant details can make it more concise., score=60, bulletPointsCount=An ample number of bullet points capture detailed achievements, yet some may overlap. It's beneficial to reduce number and focus on distinct, measurable achievements for each role., fillerWords=The presence of some filler words can be reduced for sharper clarity. Reevaluating sentence structure can often eliminate excess and improve the crispness of communication., bulletPointLength=While bullet points are largely effective, a few could be shorter and more direct. Eliminating extraneous detail will help maintain reader attention and highlight essential information., scale=100}, qualityAddOn={feedback=The resume is stylistically sound with consistent tone, but avoiding clichés and buzzwords can further enhance professionalism. Consider using verbs and specific descriptors for a clearer narrative., score=65, buzzwordsCliches=Occasionally, the resume relies on overused terms like 'team player.' Offering specific examples of teamwork impact would strengthen these points., datesFormatting=Dates are consistently formatted and clear, aiding timeline comprehension. Ensuring the same structure is important for maintaining a professional tone throughout., activeVoice=Most of the resume uses active voice, enhancing clarity and engagement. Continuing to frame all accomplishments in an active way will ensure a direct and compelling narrative., scale=100, personalPronounsUsage=The resume avoids using personal pronouns, focusing on actions and results, which maintains an objective tone. This is effective in aligning with standard resume conventions.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T11:07:52.619995, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 11:07:52, id=518e8dd7-bd4b-4b98-9eb6-ab525f0bacd9, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=21, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=21}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 11:07:50, status=initiated}