Call Details

Bolna ID: 2766fb3d-8e2a-43f0-8bd6-64b134553341

Phone: +919535714303

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 94.10s

Cost: ₹16.07

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-23 12:09:59

Ended:
Not set

Last Processed:
2025-10-23 12:13:59

Last Retry At:
2025-10-23 12:13:59

Next Retry Scheduled:
2025-10-23 12:16:56

Next Call Scheduled:
2025-10-23 12:16:56

Call Timeline 11
2025-10-23 12:10:00
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-23 12:10:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 12:10:04
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 12:10:08
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 12:11:56
COMPLETED MAIN
CALLBACK_UPDATE
₹14.06
Duration: 94.10s
2025-10-23 12:11:56
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-23 12:11:56
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-23 12:12:00
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f9ce383857237dbd7aa0ba, scheduled_for=2025-10-23T13:30}
2025-10-23 12:12:04
COMPLETED MAIN
CALLBACK_UPDATE
₹16.07
Duration: 94.10s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Call Back Scheduled, disposition_3=Customer requested call back at 1:30}}}
2025-10-23 12:13:59
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-23 12:13:59, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-23 12:13:59
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-23 12:13:59, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  yep
assistant:  Hi LOHITH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no no i'm getting into a meeting can you call me or service from one thirty or one ounce
assistant:  Sure LOHITH, I can call you back at one thirty. Will that work?
user:  okay yeah
assistant:  Great, I'll call you back at one thirty then. Meanwhile, did you check your resume score with us today? Are you looking for a job change or just updating your resume
user:  no ma'am just just updating list
assistant:  Got it, LOHITH. Just updating is smart. With your ten years of experience, are you targeting any specific roles?
user:  no just i'm working at the company's like targeting company sector role
assistant:   Okay, so you’re focusing on company and sector rather than specific roles. Are you aware of ATS, the software that screens resumes before HR sees them?
user:  no i'm not aware on that
assistant:   No worries, LOHITH. ATS is software that filters resumes based on keywords and format. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   LOHITH, your resume scored sixty three point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, your resume might be getting rejected by ATS. Are you getting enough relevant
user:  so the wife is breaking
assistant:   Sorry, LOHITH, I didn’t catch that. Could
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user:  yep
assistant:  Hi LOHITH, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  no no i'm getting into a meeting can you call me or service from one thirty or one ounce
assistant:  Sure LOHITH, I can call you back at one thirty. Will that work?
user:  okay yeah
assistant:  Great, I'll call you back at one thirty then. Meanwhile, did you check your resume score with us today? Are you looking for a job change or just updating your resume
user:  no ma'am just just updating list
assistant:  Got it, LOHITH. Just updating is smart. With your ten years of experience, are you targeting any specific roles?
user:  no just i'm working at the company's like targeting company sector role
assistant:   Okay, so you’re focusing on company and sector rather than specific roles. Are you aware of ATS, the software that screens resumes before HR sees them?
user:  no i'm not aware on that
assistant:   No worries, LOHITH. ATS is software that filters resumes based on keywords and format. If your resume isn’t ATS-friendly, it might get rejected before a human even sees it. Makes sense?
user:  okay
assistant:   LOHITH, your resume scored sixty three point four out of one hundred. Anything below eighty is poor for ATS. So even if you’re qualified, your resume might be getting rejected by ATS. Are you getting enough relevant
user:  so the wife is breaking
assistant:   Sorry, LOHITH, I didn’t catch that. Could
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Context Details
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