Call Details

Bolna ID: 4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf

Phone: +919080136373

From: N/A

Status: completed

Processing: COMPLETED

Duration: 0.70s

Cost: ₹0.51

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-23 10:55:59

Last Retry At:
2025-10-23 10:55:59

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 7
2025-10-23 10:53:59
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-23 10:54:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:54:06
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:54:16
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:54:29
COMPLETED MAIN
CALLBACK_UPDATE
₹0.01
Duration: 0.70s
2025-10-23 10:54:39
COMPLETED MAIN
CALLBACK_UPDATE
₹0.51
Duration: 0.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Call Data, disposition_2=, disposition_3=}}}
2025-10-23 10:55:59
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-23 10:55:59, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

{created_at_str=2025-10-23 05:23:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.51, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.009, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.004, transfer_cost=0.0, platform=0.5, transcriber_breakdown={analytics=0, conversation=0.009}, network=0.925, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T05:23:59.078738, scheduled_at=2025-10-23T05:23:59.07871, custom_extractions=null, telephony_data={duration=1.0, to_number=+919080136373, provider_call_id=44f325f3-5d40-4df7-937a-a219d2ae8231, hosted_telephony=false, recording_url=https://aps1.media.plivo.com/v1/Account/MAZTZJNZBKOWQXMZBIZJ/Recording/98d64652-068d-4d34-b49c-e2f12ddc7266.mp3, provider=plivo, hangup_provider_code=4000, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient hungup}, context_details={recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-23T05:24:39.047002, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 05:24:39, id=4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding an unspecified issue. The agent provided assistance, but specific details of the discussion were not included in the transcript. The call took place on October 23, 2025, at 10:54 AM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "No Call Data", "disposition_2": "", "disposition_3": ""}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Call Data, disposition_2=, disposition_3=}}}, smart_status=not_started, conversation_duration=0.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.5999375, provider_connected=false}, transcriber_duration=0.5999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 05:23:59, status=completed}

{created_at_str=2025-10-23 05:23:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.01, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0.009, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0.004, platform=0, transcriber_breakdown={analytics=0, conversation=0.009}, network=0, llm_breakdown={analytics=0, summarization=0.004, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T05:23:59.078738, scheduled_at=2025-10-23T05:23:59.07871, custom_extractions=null, telephony_data={duration=0.0, to_number=+919080136373, provider_call_id=44f325f3-5d40-4df7-937a-a219d2ae8231, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: 
, updated_at=2025-10-23T05:24:26.620701, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 05:24:26, id=4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf, campaign_id=null, summary=The conversation involved a user communicating with an agent regarding an unspecified issue. The agent provided assistance, but specific details of the discussion were not included in the transcript. The call took place on October 23, 2025, at 10:54 AM local time in the Asia/Calcutta timezone., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.7, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0.5999375, provider_connected=false}, transcriber_duration=0.5999375, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=61, input=3}, azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=61, input=3, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 05:23:59, status=call-disconnected}

{created_at_str=2025-10-23 05:23:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T05:23:59.078738, scheduled_at=2025-10-23T05:23:59.07871, custom_extractions=null, telephony_data={duration=0.0, to_number=+919080136373, provider_call_id=44f325f3-5d40-4df7-937a-a219d2ae8231, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T05:24:15.561246, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 05:24:15, id=4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 05:23:59, status=in-progress}

{created_at_str=2025-10-23 05:23:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T05:23:59.078738, scheduled_at=2025-10-23T05:23:59.07871, custom_extractions=null, telephony_data={duration=0.0, to_number=+919080136373, provider_call_id=44f325f3-5d40-4df7-937a-a219d2ae8231, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T05:24:05.913342, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 05:24:05, id=4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 05:23:59, status=ringing}

{created_at_str=2025-10-23 05:23:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T05:23:59.078738, scheduled_at=2025-10-23T05:23:59.07871, custom_extractions=null, telephony_data={duration=0.0, to_number=+919080136373, provider_call_id=44f325f3-5d40-4df7-937a-a219d2ae8231, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T05:24:02.669765, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 05:24:02, id=4a4ae69b-5aac-48f8-9cae-68ef8f4f1acf, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 05:23:59, status=initiated}
Context Details
{recipient_phone_number=+919080136373, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, parentBolnaId=bf8ccdf1-d676-4d97-b551-77e3a00aea33, attemptType=RETRY}, resume_review_id=null}