Call Details

Bolna ID: b631167c-6360-4768-af4d-5b38205e3114

Phone: +918096056401

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Callee

Reason: Call recipient rejected

Timestamps

Started:
2025-10-23 10:17:59

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-23 10:29:55

Next Call Scheduled:
2025-10-23 10:29:55

Call Timeline 14
2025-10-23 10:18:00
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-23 10:18:02
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:18:03
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:18:51
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-23 10:18:51
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-23 10:18:51
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-23 10:23:59
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=49c52848-4b27-4fae-903a-98b7318e0567}
2025-10-23 10:24:55
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=1, retry_bolna_id=49c52848-4b27-4fae-903a-98b7318e0567}
2025-10-23 10:24:55
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-23 10:24:55
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=49c52848-4b27-4fae-903a-98b7318e0567}
2025-10-23 10:29:59
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=28a7e542-ad2f-462e-8003-2e8b57525474}
2025-10-23 10:30:53
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, attempt_no=2, retry_bolna_id=28a7e542-ad2f-462e-8003-2e8b57525474}
2025-10-23 10:30:53
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-23 10:30:53
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=28a7e542-ad2f-462e-8003-2e8b57525474}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-23 04:48:00, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T04:48:00.727797, scheduled_at=2025-10-23T04:48:00.727768, custom_extractions=null, telephony_data={duration=0.0, to_number=+918096056401, provider_call_id=0fcd602f-7de8-4e94-9420-b3d91471dd18, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Callee, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+918096056401, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 10:07:44, callback_request_id=null, is_callback=null, fullName=Rajesh, resume_review_id=68f9b0d99f941c720e72544b, reviewDetails={overallScore={score=59.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume has a clear layout, but there are inconsistencies in the order of experience listing. The structured sections for education and skills add value to the readability, yet formatting improvements can enhance clarity., score=68, readability=The resume is readable, but excessive spacing detracts from optimal use of space. Improving the visual hierarchy can further aid accessibility., essentialSectionsPresence=Essential sections like Experience and Education are present but lack a reverse chronological order. The inclusion of a clear summary and skill set section is appreciated, providing a holistic view of qualifications., scale=100}, atsReadabilityScore={feedback=Key elements for ATS scanning are included but could be better optimized with enhanced keyword usage. Streamlining the content for ATS readability can improve chances of selection., score=63, scale=100, keyElementsReadableByATS=Basic ATS elements like contact information and job titles are clear, however, keyword optimization is lacking. Aligning more closely with job descriptions and keywords would bolster ATS results.}, impact={feedback=The impact of achievements is moderately conveyed but lacks sufficient quantification. Stronger action verbs and more specific accomplishments could boost effectiveness., score=60, spellCheck=The document was largely free of spelling errors, but there were minor grammatical issues. A thorough proofread would ensure greater accuracy., bulletPointsUsage=Bullet points are effectively used, yet they are too lengthy and sometimes overly detailed. Shortened bullet points would create more impact visually and contextually., weakActionVerbs=Several instances of weak action verbs were noted which dilute the impact of statements. Consider stronger verbs like 'orchestrated' or 'spearheaded' to convey leadership and initiative., scale=100, quantifyingImpact=The resume should incorporate more quantified achievements, such as 'Improved process efficiency by 25%'. Using metrics will better showcase the candidate's contributions., repetitionAvoidance=There is noticeable repetition in skill listings and job roles across different projects. Streamlining repetitive information can help maintain the reader's engagement., accomplishmentLanguage=Language lacks a consistent focus on accomplishments. By framing experiences in terms of outcomes achieved, the resume can present a more compelling career narrative.}, crispness={feedback=The resume suffers from over-lengthiness for the experience detailed, impacting overall crispness. Efforts should be made to condense details into a more concise format., resumeLength=At over two pages, the length is excessive for the content provided. Condensing to a maximum of two pages would aid clarity and maintain reader interest., score=50, bulletPointsCount=While the number of bullet points is adequate, they are sometimes overly lengthy. More concise bullet points would enhance skimmability and focus., fillerWords=Filler words detract from the significance of achievements. Removing unnecessary words and focusing on key achievements will strengthen the impact., bulletPointLength=The bullet points often exceed the ideal length, merging into lengthy paragraphs. Aim for more concise bullet points to create visual breaks and clearer messages., scale=100}, qualityAddOn={feedback=Stylistic consistency is lacking, particularly with buzzwords and date formatting. Focusing on these areas can greatly enhance readability and professionalism., score=58, buzzwordsCliches=The resume contains several overused buzzwords like 'team player' and 'results-oriented'. Using specific, descriptive language will provide a clearer representation of abilities., datesFormatting=Dates are inconsistently formatted, which affects professionalism. 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