Call Details
Bolna ID:
d6ab00bb-f592-437f-bdf4-0c6157d035c2
Phone: +918169731404
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 11.20s
Cost: ₹2.33
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-23 09:06:58
Ended:
Not set
Last Processed:
2025-10-23 09:08:58
Last Retry At:
2025-10-23 09:08:58
Next Retry Scheduled:
2025-10-23 09:12:33
Next Call Scheduled:
2025-10-23 09:12:33
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
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user: hello
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{created_at_str=2025-10-23 03:36:59, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-23T03:36:59.142682, scheduled_at=2025-10-23T03:36:59.142658, custom_extractions=null, telephony_data={duration=0.0, to_number=+918169731404, provider_call_id=6ead2805-5119-4180-b5a2-b7aa5dd9049d, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918169731404, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 08:56:27, callback_request_id=null, is_callback=null, fullName=Nasir, resume_review_id=68f9a03c18c34103788f7e6a, reviewDetails={overallScore={score=57.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume needs improvement, as the objective is confusing and misplaced. Essential sections are present but need a cleaner presentation for better searchability., score=60, readability=The readability is hampered by the lack of clear section headings and inconsistent formatting. Ensure headings are distinct and consistent for better reader engagement., essentialSectionsPresence=Essential sections such as Experience and Education are present. However, the sections should follow a logical order, starting with the most recent experience and education., scale=100}, atsReadabilityScore={feedback=While the resume is generally structured to be ATS-friendly, the use of special characters like '❧' can disrupt scanning. Ensure more keywords related to specific skills and roles are utilized., score=65, scale=100, keyElementsReadableByATS=Key elements like contact information are ATS-readable but can be improved with better use of headings and formatting. Avoid non-standard characters or formatting elements that could confuse an ATS.}, impact={feedback=The resume lacks quantifiable impacts in the work experience, reducing its potential impact. Bullet points are used but could be more concise and emphasize achievements over responsibilities., score=58, spellCheck=No obvious spelling errors were found, which reflects well on the document’s professionalism. Ensure constant vigilance on grammatical accuracy to maintain this standard., bulletPointsUsage=Bullet points are present but tend to list tasks rather than accomplishments or measurable impacts. Each bullet point should focus on what was achieved, making outcomes clear., weakActionVerbs=Verbs used such as 'oversee', 'manage', and 'provide' are common, lacking strong direct impact. Opt for stronger verbs like 'enhanced', 'optimized', or 'achieved' to convey more action-oriented results., scale=100, quantifyingImpact=There are very few instances of quantifiable achievements which make it harder to assess performance impact. Including metrics or measurable outcomes like 'Increased customer satisfaction scores by 15%' would improve impact., repetitionAvoidance=There's some repetition of concepts across different roles, minimizing the distinction between experiences. Focus on unique achievements in each position to showcase varied skills., accomplishmentLanguage=The resume relies more on listing duties than highlighting accomplishments. Shift focus from 'maintain' and 'handle' to results-oriented verbs that spotlight successes.}, crispness={feedback=The resume currently exceeds the optimal length by having lengthy descriptions under each role. It would benefit from condensing content to highlight key accomplishments more succinctly., resumeLength=The overall length seems excessive, given the amount of content per role; this could overwhelm potential readers. Aim to fit all relevant information on a single page for conciseness., score=48, bulletPointsCount=The number of bullet points per role is too high, leading to potential reader fatigue. Reduce the quantity by combining similar points and focusing on top achievements., fillerWords=Several bullet points include unnecessary filler words, detracting from the point's effectiveness. Removing excess words will enhance clarity and professionalism., bulletPointLength=Bullet points tend to be verbose; trimming these down will make each point sharper and more impactful. Ensure each point is no longer than one or two lines., scale=100}, qualityAddOn={feedback=The use of language is quite generic and could be improved with more specific examples of contributions and results. Consistency in formatting, particularly with dates and details, is needed., score=57, buzzwordsCliches=Terms like 'customer service' are overused; including specific examples or results of customer interactions would be more illustrative. Avoid clichés that provide little unique information., datesFormatting=Dates are presented inconsistently, affecting the reader's ability to trace career progression. Ensure dates adhere to a universal format like 'Month Year - Month Year' for clarity., activeVoice=The resume sometimes slips into passive constructions, such as 'was responsible for'. Use active voice consistently to assert your accomplishments directly., scale=100, personalPronounsUsage=The resume effectively avoids personal pronouns, maintaining a professional tone. This approach aligns well with standard resume guidelines.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-23T03:37:00.623812, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-23 03:37:00, id=d6ab00bb-f592-437f-bdf4-0c6157d035c2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=17, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=17}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-23 03:36:59, status=initiated}
Context Details
{recipient_phone_number=+918169731404, recipient_data={recipient_phone_number=null, review_completed=2025-10-23 08:56:27, callback_request_id=null, is_callback=null, fullName=Nasir, resume_review_id=68f9a03c18c34103788f7e6a, parentBolnaId=null, attemptType=null}, resume_review_id=null}