Dashboard

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user:  hello
assistant:  Hi Surshree, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah tell me
assistant:  I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm looking for a job
assistant:  Great! You have around ten years of experience, right?
user:  eight
assistant:   Thanks for that, Surshree. What kind of roles are you targeting?
user:  program manager in marketing tool
assistant:   Got it. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah
assistant:   Perfect! ATS filters resumes before HR even sees them. If your resume isn’t ATS-friendly, it might get rejected early. Makes sense?
user:  yeah
assistant:   Your resume scored sixty four point eight out of one hundred. Anything below eighty is poor for ATS. So, even if you’re qualified, ATS might be rejecting your resume. Are you getting enough relevant interview calls with this resume?
user:  no
assistant:   Are you customizing your resume for every job to match keywords, or using the same one for all applications?
user:  theme
assistant:   Hmm, that’s likely why calls are low. Your resume needs the right keywords to pass ATS and attract recruiters. Does that make sense?
user:  yeah
assistant:    Your CV should act like a magnet, highlighting skills and achievements for the role you want. Without industry keywords
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user:  yes, that would be helpful.

agent:  Great! I can guide you on how to tailor your resume for the program manager role in marketing tools. We can also discuss the key skills and keywords to include. 

user:  sounds good.

agent:  Let's start by identifying the key skills required for the program manager position. Do you have a job description for a role you're interested in?

user:  yes, I can share that.

agent:  Perfect! Once you share the job description, we can work on aligning your resume with it. 

user:  okay, I will send it.

agent:  Looking forward to it! Once we have that, we can make your resume ATS-friendly and increase your chances of landing interviews. 

user:  thank you!

agent:  You're welcome, Surshree! I'm here to help. Have a great day! 

user:  you too, bye!

agent:  Bye! 

### Summary:
The conversation was between Surshree and Anita from Outspark, a career services platform. Anita reached out to Surshree to discuss her resume score and job search. Surshree is looking for a program manager role in marketing tools and has eight years of experience. Anita explained the importance of having an ATS-friendly resume and identified that Surshree's current resume score was low, which could be affecting her interview calls. They discussed the need to customize her resume with relevant keywords and skills. Surshree agreed to share a job description for further assistance in optimizing her resume. The call ended on a positive note with Surshree expressing gratitude for the help., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=111.5, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=111.39994, provider_connected=false}, transcriber_duration=111.39994, transcriber_model=nova-3, synthesizer_characters=1299, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=1279, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=387, input=358}, azure_gpt-4_1-mini={output=281, input=29967}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=387, input=358, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=281, input=29967, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=70, input=31130, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 13:25:00, status=call-disconnected}

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