Call Details

Bolna ID: 2eed6fae-d725-41dc-9688-6a6245ca86ab

Phone: +919930740306

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 33.20s

Cost: ₹4.77

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
2025-10-22 17:10:03

Ended:
Not set

Last Processed:
2025-10-22 17:12:59

Last Retry At:
2025-10-22 17:12:59

Next Retry Scheduled:
2025-10-22 17:16:04

Next Call Scheduled:
2025-10-22 17:16:04

Call Timeline 11
2025-10-22 17:10:04
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-22 17:10:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:10:08
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:10:18
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:11:04
COMPLETED MAIN
CALLBACK_UPDATE
₹3.77
Duration: 33.20s
2025-10-22 17:11:04
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=COMPLETED}
2025-10-22 17:11:04
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-22 17:11:09
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f8c2d53857237dbd7a93fb, scheduled_for=2025-10-22T17:41:09.927516208}
2025-10-22 17:11:10
COMPLETED MAIN
CALLBACK_UPDATE
₹4.77
Duration: 33.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Call Back, disposition_2=Scheduled, disposition_3=Customer requested call back tomorrow morning}}}
2025-10-22 17:12:59
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-22 17:12:59, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-22 17:12:59
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-22 17:12:59, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
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user:  actually i'm going out somewhere we have a got ready
assistant:  No worries, Sayali! What time can I call you back today or tomorrow?
user:  tomorrow will be fine morning
assistant:  Great, Sayali! What time in the morning works best for you?
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user:  actually i'm going out somewhere we have a got ready
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user:  tomorrow will be fine morning
assistant:  Great, Sayali! What time in the morning works best for you?
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This practice helps maintain a professional tone and focus on achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-22T11:40:08.350078, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-22 11:40:08, id=2eed6fae-d725-41dc-9688-6a6245ca86ab, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 11:40:04, status=ringing}

{created_at_str=2025-10-22 11:40:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-22T11:40:04.035165, scheduled_at=2025-10-22T11:40:04.035123, custom_extractions=null, telephony_data={duration=0.0, to_number=+919930740306, provider_call_id=7931afe5-70f1-401f-8119-753977dc3fc2, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919930740306, recipient_data={recipient_phone_number=null, review_completed=2025-10-22 16:59:33, callback_request_id=null, is_callback=null, fullName=Sayali, resume_review_id=68f8bfe29f941c720e7242a7, reviewDetails={overallScore={score=62.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume contains key sections like Experience, Skills, and Education. However, restructuring the Experience section to start with the most recent position would improve readability., score=65, readability=The current format, though comprehensive, suffers slightly from readability issues due to inconsistent ordering of content. Improved formatting and alignment could enhance clarity and searchability for the reader., essentialSectionsPresence=Essential sections like Experience and Education are present, but positioning them in reverse chronological order is important. Additionally, the contact information and LinkedIn profile provide good ATS compatibility., scale=100}, atsReadabilityScore={feedback=The resume is mostly compatible with ATS systems due to clear headings and use of keywords. Ensuring all elements, especially job titles and technical skills, are explicitly labeled aids parsing., score=68, scale=100, keyElementsReadableByATS=Contact information and section headings are laid out to be easily read by ATS software. Adding more role-specific keywords could further enhance compatibility.}, impact={feedback=While impactful verbs are used, many accomplishments are not quantified, diminishing potential impact. Adding specific metrics would significantly amplify the resume's effectiveness., score=58, spellCheck=The document is free from spelling errors, maintaining professionalism. Ensuring a thorough review for typos in all document sections continues to be crucial., bulletPointsUsage=Bullet points are well employed throughout the document to break up information and draw attention to key responsibilities. For even greater impact, shorter and more direct bullet points would be beneficial., weakActionVerbs=The use of strong action verbs is inconsistent, sometimes appearing vague. Consider using more precise verbs to convey confidence and assertiveness in your roles., scale=100, quantifyingImpact=The resume lacks quantification of achievements, which prevents the full impact of the applicant’s experiences from being conveyed. Including numbers or percentages would greatly strengthen this section., repetitionAvoidance=There is some repetition of tasks and job duties, particularly in skills and role descriptions. Varying the language and focusing on unique achievements for each role will make the document more engaging., accomplishmentLanguage=Achieving a results-oriented tone is attempted but often falls short without quantifiable accomplishments. Describing outcomes and benefits of your contributions would enhance the language used.}, crispness={feedback=The resume is fairly concise, but there are sections where information is less impactful due to excessive length. Trimming bullet points and focusing on core competencies can enhance clarity., resumeLength=The overall length seems suitable, approximately two pages, reflecting the applicant's comprehensive experience. However, refining content to focus on highlights can sharpen impact., score=60, bulletPointsCount=An excessive number of bullet points can overwhelm the reader and dilute key accomplishments. A more selective approach to highlighting achievements would be beneficial., fillerWords=Minimal filler words are present, but some content could still be refined to improve clarity. Eliminating unnecessary words can create a more compelling narrative., bulletPointLength=Some bullet points are lengthy and could be split or condensed into sharper statements. More concise points would retain the reader's attention better., scale=100}, qualityAddOn={feedback=The resume occasionally relies on standard industry buzzwords without specific context. Avoiding generic phrases for more detailed descriptions can differentiate the candidate more effectively., score=62, buzzwordsCliches=Phrases like 'team player' and 'strong focus' are cliches and should be backed up with tangible examples. Providing concrete instances or results would enrich the language used., datesFormatting=Including month and year is crucial but inconsistencies are evident in formatting. Uniformity in date presentation increases the document's professionalism., activeVoice=Active voice is generally used, though some sentences might be overly passive. More direct phrasing would improve clarity and directness of the content., scale=100, personalPronounsUsage=Personal pronouns are mostly avoided, adhering to conventional resume standards. This practice helps maintain a professional tone and focus on achievements.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-22T11:40:07.326623, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-22 11:40:07, id=2eed6fae-d725-41dc-9688-6a6245ca86ab, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 11:40:04, status=initiated}
Context Details
{recipient_phone_number=+919930740306, recipient_data={recipient_phone_number=null, review_completed=2025-10-22 16:59:33, callback_request_id=null, is_callback=null, fullName=Sayali, resume_review_id=68f8bfe29f941c720e7242a7, parentBolnaId=null, attemptType=null}, resume_review_id=null}