Call Details

Bolna ID: adf629a2-4bde-40cb-8111-8c17e5bdf560

Phone: +919744596592

From: N/A

Status: completed

Processing: COMPLETED

Duration: 178.20s

Cost: ₹30.93

Hangup Details

Hangup By: Callee

Reason: Call recipient hungup

Timestamps

Started:
Not set

Ended:
Not set

Last Processed:
2025-10-22 17:14:59

Last Retry At:
2025-10-22 17:14:59

Next Retry Scheduled:
Not scheduled

Next Call Scheduled:
Not scheduled

Call Timeline 8
2025-10-22 17:09:59
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-22 17:10:01
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:10:03
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:10:11
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 17:13:24
COMPLETED MAIN
CALLBACK_UPDATE
₹27.93
Duration: 178.20s
2025-10-22 17:13:27
WHATSAPP_SENT MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {template_name=ai_call_link2, request_type=payment_details, phone_number=+919744596592}
2025-10-22 17:13:33
COMPLETED MAIN
CALLBACK_UPDATE
₹30.93
Duration: 178.20s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Update, disposition_3=Wants to update resume before payment}}}
2025-10-22 17:14:59
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-22 17:14:59, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i want to update my resume i i'll a moment
assistant:  Sure, take your time! Meanwhile, can I confirm you have around ten years of experience?
user:  seven years business not that
assistant:   Thanks for sharing! What kind of roles are you targeting with your updated resume?
user:  it technical support
assistant:   Got it
user:  just have a look
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i know
assistant:   Perfect! Your resume score was out of one
user:  did you did you see my reduce email of you
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  did you see my resume i i updated your website
assistant:    I can see your resume score from the review you did today. What score did you get?
user:  yeah did you see my resume
assistant:   I can’t see your full resume, just the score and review details you shared. What was your resume score?
user:  ok ok is this your whatsapp number
assistant:    I can’t share my number here, but I’ll send you a payment link on WhatsApp if you decide to upgrade your resume. Does that work?
user:  if you share my
assistant:    I
user:  if you firstly you can share अभिनवीर से मैं then i will pay you
assistant:  Sorry, I didn’t get that. Could you please repeat?
user:  you should update my resume i can share my existing resume you can update my resume with my existing resume ok
assistant:   I get it
user:  then i can pay you
assistant:    I understand
user:  then i can pay you
assistant:    I get that you want to pay after seeing the update, but we work by upgrading your resume once you purchase the package. It’s the best way to ensure you get a tailored, ATS-friendly CV. Shall I share the discounted offer with you?
user:  how was the
assistant:    The offer includes ten ATS-friendly resumes, cover letters, interview prep kits, plus LinkedIn profile review and a 14-day post calendar. It’s a full package to boost your job chances. Want to know the price?
user:  yeah i want another place
assistant:    I understand, but Outspark’s package is specially designed for professionals like you. Can I share how it’s helped over two lakh people get more interview calls?
user:  hello could you please
assistant:    Hey! I’m here. What would you like to know?
user:  hello
assistant:  Hey! I’m here. How can I help you with your resume today?
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Anita inquires about the user's familiarity with applicant tracking systems (ATS) and discusses the resume score, but the user seems confused about whether Anita has seen their updated resume. The user requests to share their existing resume for updates before making a payment, but Anita explains that payment is required to proceed with the resume upgrade. 

Anita offers a package that includes multiple services aimed at enhancing the user's job prospects, but the user expresses interest in exploring other options. The conversation ends with Anita trying to clarify the user's needs and offering assistance with their resume., error_message=null, rescheduled_at_str=null, agent_extraction={"asst_T3MUlbYNAcyJN8Sd6SgOdOpc": {"dispositions": {"disposition_1": "Interested", "disposition_2": "Resume Update", "disposition_3": "Wants to update resume before payment"}}}, transfer_call_data=null, parsedAgentExtraction={asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Interested, disposition_2=Resume Update, disposition_3=Wants to update resume before payment}}}, smart_status=dropped, conversation_duration=178.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=177.99994, provider_connected=false}, transcriber_duration=177.99994, transcriber_model=nova-3, synthesizer_characters=2276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2276, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=169, input=650}, azure_gpt-4_1-mini={output=516, input=42425}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=169, input=650, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=516, input=42425, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=133, input=42531, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 11:39:59, status=completed}

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i want to update my resume i i'll a moment
assistant:  Sure, take your time! Meanwhile, can I confirm you have around ten years of experience?
user:  seven years business not that
assistant:   Thanks for sharing! What kind of roles are you targeting with your updated resume?
user:  it technical support
assistant:   Got it
user:  just have a look
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i know
assistant:   Perfect! Your resume score was out of one
user:  did you did you see my reduce email of you
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  did you see my resume i i updated your website
assistant:    I can see your resume score from the review you did today. What score did you get?
user:  yeah did you see my resume
assistant:   I can’t see your full resume, just the score and review details you shared. What was your resume score?
user:  ok ok is this your whatsapp number
assistant:    I can’t share my number here, but I’ll send you a payment link on WhatsApp if you decide to upgrade your resume. Does that work?
user:  if you share my
assistant:    I
user:  if you firstly you can share अभिनवीर से मैं then i will pay you
assistant:  Sorry, I didn’t get that. Could you please repeat?
user:  you should update my resume i can share my existing resume you can update my resume with my existing resume ok
assistant:   I get it
user:  then i can pay you
assistant:    I understand
user:  then i can pay you
assistant:    I get that you want to pay after seeing the update, but we work by upgrading your resume once you purchase the package. It’s the best way to ensure you get a tailored, ATS-friendly CV. Shall I share the discounted offer with you?
user:  how was the
assistant:    The offer includes ten ATS-friendly resumes, cover letters, interview prep kits, plus LinkedIn profile review and a 14-day post calendar. It’s a full package to boost your job chances. Want to know the price?
user:  yeah i want another place
assistant:    I understand, but Outspark’s package is specially designed for professionals like you. Can I share how it’s helped over two lakh people get more interview calls?
user:  hello could you please
assistant:    Hey! I’m here. What would you like to know?
user:  hello
assistant:  Hey! I’m here. How can I help you with your resume today?
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Anita inquires about the user's familiarity with applicant tracking systems (ATS) and discusses the resume score, but the user seems confused about whether Anita has seen their updated resume. The user requests to share their existing resume for updates before making a payment, but Anita explains that payment is required to proceed with the resume upgrade. 

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Context Details
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