Dashboard

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user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  yes
assistant:  Great! I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i want to update my resume i i'll a moment
assistant:  Sure, take your time! Meanwhile, can I confirm you have around ten years of experience?
user:  seven years business not that
assistant:   Thanks for sharing! What kind of roles are you targeting with your updated resume?
user:  it technical support
assistant:   Got it
user:  just have a look
assistant:   Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah i know
assistant:   Perfect! Your resume score was out of one
user:  did you did you see my reduce email of you
assistant:   Sorry, I didn’t get that. Could you please repeat?
user:  did you see my resume i i updated your website
assistant:    I can see your resume score from the review you did today. What score did you get?
user:  yeah did you see my resume
assistant:   I can’t see your full resume, just the score and review details you shared. What was your resume score?
user:  ok ok is this your whatsapp number
assistant:    I can’t share my number here, but I’ll send you a payment link on WhatsApp if you decide to upgrade your resume. Does that work?
user:  if you share my
assistant:    I
user:  if you firstly you can share अभिनवीर से मैं then i will pay you
assistant:  Sorry, I didn’t get that. Could you please repeat?
user:  you should update my resume i can share my existing resume you can update my resume with my existing resume ok
assistant:   I get it
user:  then i can pay you
assistant:    I understand
user:  then i can pay you
assistant:    I get that you want to pay after seeing the update, but we work by upgrading your resume once you purchase the package. It’s the best way to ensure you get a tailored, ATS-friendly CV. Shall I share the discounted offer with you?
user:  how was the
assistant:    The offer includes ten ATS-friendly resumes, cover letters, interview prep kits, plus LinkedIn profile review and a 14-day post calendar. It’s a full package to boost your job chances. Want to know the price?
user:  yeah i want another place
assistant:    I understand, but Outspark’s package is specially designed for professionals like you. Can I share how it’s helped over two lakh people get more interview calls?
user:  hello could you please
assistant:    Hey! I’m here. What would you like to know?
user:  hello
assistant:  Hey! I’m here. How can I help you with your resume today?
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Anita inquires about the user's familiarity with applicant tracking systems (ATS) and discusses the resume score, but the user seems confused about whether Anita has seen their updated resume. The user requests to share their existing resume for updates before making a payment, but Anita explains that payment is required to proceed with the resume upgrade. 

Anita offers a package that includes multiple services aimed at enhancing the user's job prospects, but the user expresses interest in exploring other options. The conversation ends with Anita trying to clarify the user's needs and offering assistance with their resume., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=178.2, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=177.99994, provider_connected=false}, transcriber_duration=177.99994, transcriber_model=nova-3, synthesizer_characters=2276, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=2276, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=169, input=650}, azure_gpt-4_1-mini={output=516, input=42425}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=169, input=650, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=516, input=42425, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=133, input=42531, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 11:39:59, status=call-disconnected}

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{created_at_str=2025-10-22 11:33:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-22T11:33:04.265555, scheduled_at=2025-10-22T11:33:04.265517, custom_extractions=null, telephony_data={duration=0.0, to_number=+919744596592, provider_call_id=235a6e81-7139-4434-897c-4f6bf38edee5, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919744596592, recipient_data={recipient_phone_number=null, review_completed=2025-10-22 16:52:51, callback_request_id=null, is_callback=null, fullName=SANOOB, resume_review_id=68f8be5c18c34103788f6da5, reviewDetails={overallScore={score=53.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to follow. 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{created_at_str=2025-10-22 11:33:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-22T11:33:04.265555, scheduled_at=2025-10-22T11:33:04.265517, custom_extractions=null, telephony_data={duration=0.0, to_number=+919744596592, provider_call_id=235a6e81-7139-4434-897c-4f6bf38edee5, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919744596592, recipient_data={recipient_phone_number=null, review_completed=2025-10-22 16:52:51, callback_request_id=null, is_callback=null, fullName=SANOOB, resume_review_id=68f8be5c18c34103788f6da5, reviewDetails={overallScore={score=53.8, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is cluttered, making it difficult to follow. Consider a more structured format that clearly delineates each section., score=56, readability=Certain sections are difficult to decipher due to lack of clear headings and organization. Improve readability by adding clear titles for each section and maintaining a consistent font style and size., essentialSectionsPresence=The Experience and Education sections are present, but the order is not intuitive. Reorder these sections to follow a reverse chronological structure, starting with the most recent experience., scale=100}, atsReadabilityScore={feedback=The resume's structure poses challenges for ATS systems to properly parse information. Simplify formatting to enhance compatibility with ATS., score=55, scale=100, keyElementsReadableByATS=Key elements like job titles and contact information are present but scattered. Ensure these elements are clearly labeled and presented at the top for optimal ATS reading.}, impact={feedback=The resume lacks quantifiable achievements and relies on generic descriptions. Enhance impact by including specific numbers or outcomes related to your roles., score=54, spellCheck=There are no noticeable spelling errors; however, the resume could benefit from a more comprehensive spell and grammar check to ensure professionalism., bulletPointsUsage=Bullet points are used to list responsibilities but lack specificity. Enhance these points by detailing the scope and outcomes of actions taken., weakActionVerbs=The resume contains weak action verbs that do not convey strong achievements. Opt for stronger verbs like 'achieved', 'led', or 'implemented' to better communicate accomplishments., scale=100, quantifyingImpact=There is minimal use of quantifiable impact to demonstrate achievements in roles. Aim to include numerical data reflecting successes, such as 'increased efficiency by 20%' or 'managed a team of 5'., repetitionAvoidance=The use of action verbs is somewhat repetitive, reducing impact. Vary the language to avoid repetition and maintain reader interest., accomplishmentLanguage=The language used does not effectively convey accomplishments. Focus on using result-oriented language to better highlight career achievements.}, crispness={feedback=The resume is overly verbose and would benefit from more concise statements. Review for unnecessary language and aim to tighten bullet points., resumeLength=The length of the resume exceeds the typical one to two pages, considering the level of experience. Aim to condense your achievements onto a single page for better impact., score=51, bulletPointsCount=An excessive number of bullet points can overwhelm readers. Streamline the content by eliminating less crucial information., fillerWords=The text contains filler words that dilute the content's impact. Remove unnecessary words to strengthen the clarity and attention of each statement., bulletPointLength=Bullet points often contain excessive information. Aim to keep them to one to two lines to ensure they remain impactful and easy to read., scale=100}, qualityAddOn={feedback=The resume employs several buzzwords and lacks consistency in formatting. Address these issues for improved professionalism and clarity., score=53, buzzwordsCliches=The use of buzzwords detracts from the resume's specificity and authenticity. Replace these with precise language that accurately reflects your skills and achievements., datesFormatting=Date formatting is inconsistent, which can confuse readers. Ensure all dates are formatted uniformly for a professional appearance., activeVoice=Passive language is occasionally present, leading to a reduced sense of agency. Use active voice to more effectively convey action and impact in your roles., scale=100, personalPronounsUsage=While no personal pronouns are used, the resume lacks the personal touch that would engage readers. Consider balancing between professional language and a personalized approach.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-22T11:33:07.397364, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-22 11:33:07, id=2c93b47d-086a-4280-931b-87e20ee7c149, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-22 11:33:04, status=initiated}