Call Details

Bolna ID: a00c9ad4-6f09-4af8-983f-d2b7960e2cd9

Phone: +919584475935

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-22 16:46:59

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-22 16:58:20

Next Call Scheduled:
2025-10-22 16:58:20

Call Timeline 14
2025-10-22 16:47:00
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-22 16:47:03
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 16:47:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 16:47:30
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-22 16:47:30
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with terminal status, status=BUSY}
2025-10-22 16:47:30
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-22 16:52:59
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ead1cc56-35e1-4033-a1a7-ae9a5c7407f4}
2025-10-22 16:53:20
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=1, retry_bolna_id=ead1cc56-35e1-4033-a1a7-ae9a5c7407f4}
2025-10-22 16:53:20
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-22 16:53:20
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=ead1cc56-35e1-4033-a1a7-ae9a5c7407f4}
2025-10-22 16:58:59
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bc3d5ad7-4327-4f41-88d3-cf5dbd466dfc}
2025-10-22 16:59:21
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, attempt_no=2, retry_bolna_id=bc3d5ad7-4327-4f41-88d3-cf5dbd466dfc}
2025-10-22 16:59:21
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-22 16:59:21
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=bc3d5ad7-4327-4f41-88d3-cf5dbd466dfc}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-22 11:17:00, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-22T11:17:00.58549, scheduled_at=2025-10-22T11:17:00.585454, custom_extractions=null, telephony_data={duration=0.0, to_number=+919584475935, provider_call_id=4b7586f0-939e-4b39-af37-20aa6d62766c, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919584475935, recipient_data={recipient_phone_number=null, review_completed=2025-10-22 16:36:15, callback_request_id=null, is_callback=null, fullName=SUNIL, resume_review_id=68f8ba6b9f941c720e7241c1, reviewDetails={overallScore={score=57.2, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume lacks a clear and structured layout, with large blocks of text that can be overwhelming for the reader. Essential sections like Professional Experience and Education are present, but the overall readability is compromised due to the cluttered format., score=56, readability=The cluttered format and lack of bullet points make it difficult to quickly parse the resume's key information. Enhancing this with a more organized, bullet-point format could improve readability considerably., essentialSectionsPresence=While the essential sections like Experience, Education, and Skills are included, the sequence needs improvement. The Experience section should be presented in reverse chronological order to display the most recent information first., scale=100}, atsReadabilityScore={feedback=The resume is minimally structured for ATS compatibility due to lack of keywords that are industry-relevant and sparse format labels. Enhancing the precision of titles and key sections would contribute to better machine readability., score=60, scale=100, keyElementsReadableByATS=Essential elements such as name, contact details, and employment history are present but not optimized with proper headers and labels. Structuring these elements effectively would enhance ATS compatibility.}, impact={feedback=The resume does not consistently utilize quantifiable achievements, which diminishes its impact. Repetitive action verbs further weaken the strength of the statements., score=58, spellCheck=There are minor issues with capitalization and spacing that affect the professional appearance of the resume. Careful proofreading can rectify these errors, improving overall readability and impression., bulletPointsUsage=The bullet points are scarce, and the narrative form is predominantly used, reducing the impact and clarity of accomplishments. Introducing more bullet points could help in clearly highlighting key achievements., weakActionVerbs=The use of weak action verbs dilutes the potency of the resume. Strong verbs are recommended to better convey competence and results., scale=100, quantifyingImpact=Achievements are not well-quantified, lacking specific data that could demonstrate the applicant's contribution. Adding metrics such as percentages and figures would help enhance the impact of the resume., repetitionAvoidance=There is observable repetition of action verbs which makes the content less engaging over time. Introducing varied, dynamic action verbs would make the text more lively and impactful., accomplishmentLanguage=The resume lacks a consistent use of accomplishment-oriented language, focusing more on duties rather than achievements. Shifting to a result-driven language would improve its persuasive power.}, crispness={feedback=The resume is overly lengthy, reflecting verbose descriptions that undermine its clarity. More concise language would improve its professional presentation, making it easier to scan and judge swiftly., resumeLength=At three pages, the resume is too long and not aligned with the expected norm of one to two pages for a professional with the described experience. Reducing overall content while maintaining key points would be beneficial., score=54, bulletPointsCount=The scarcity of bullet points hinders immediate comprehension of critical achievements and responsibilities. Increasing bullet point usage could help in conveying information succinctly., fillerWords=The narrative contains filler words that could be trimmed to increase directness and impact. Eliminating unnecessary words will make the statements more powerful and engaging., bulletPointLength=The few bullet points present tend to be overly verbose. Shortening these points can enhance the crispness of content, making it more reader-friendly., scale=100}, qualityAddOn={feedback=The resume contains several clichés and lacks specificity, particularly in the Skills section. Better-defined skills and direct experiences will enhance its marketability and appeal., score=58, buzzwordsCliches=Common buzzwords and cliches such as 'hard worker' and 'quick learner' are used without sufficient supporting evidence. Providing concrete examples can replace these with more convincing, situation-specific language., datesFormatting=There is inconsistency in the date formatting which could confuse the reader. 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