Call Details

Bolna ID: a9d7ed23-8dcf-4e6e-9c48-83b8e84e93c2

Phone: +919566960909

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 1.50s

Cost: ₹0.53

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-21 17:39:03

Ended:
Not set

Last Processed:
2025-10-21 17:41:03

Last Retry At:
2025-10-21 17:41:03

Next Retry Scheduled:
2025-10-21 17:44:53

Next Call Scheduled:
2025-10-21 17:44:53

Call Timeline 13
2025-10-21 17:39:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 17:39:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 17:39:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 17:39:34
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 17:39:47
COMPLETED MAIN
CALLBACK_UPDATE
₹0.03
Duration: 1.50s
2025-10-21 17:39:47
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-21 17:39:47
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-21 17:39:53
COMPLETED MAIN
CALLBACK_UPDATE
₹0.53
Duration: 1.50s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=No Answer, disposition_2=Voicemail, disposition_3=Forwarded to Voice}}}
2025-10-21 17:39:53
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-21 17:39:53
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=2}
2025-10-21 17:41:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-21 17:41:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-21 17:41:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-21 17:41:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-21 17:41:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-21 17:41:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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user:  been forwarded to voice
assistant:  Hi MUKESH, this is Anita from Outspark. Is now a good time to connect?
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user:  been forwarded to voice
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Strengthening active verb usage would enhance outlined accomplishments., scale=100, personalPronounsUsage=The avoidance of personal pronouns is well-managed throughout the resume. Maintaining this approach helps in maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T12:09:09.920229, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 12:09:09, id=a9d7ed23-8dcf-4e6e-9c48-83b8e84e93c2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 12:09:04, status=ringing}

{created_at_str=2025-10-21 12:09:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T12:09:04.722899, scheduled_at=2025-10-21T12:09:04.722867, custom_extractions=null, telephony_data={duration=0.0, to_number=+919566960909, provider_call_id=14034be1-ff89-45b7-b8fb-ad10b34ec5e1, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919566960909, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 17:28:42, callback_request_id=null, is_callback=null, fullName=MUKESH, resume_review_id=68f775369f941c720e721810, reviewDetails={overallScore={score=58.4, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is well-structured with clear sections, making it relatively easy to navigate. However, slight adjustments in formatting and section ordering could enhance overall readability and presentation., score=65, readability=Readability is reasonable, but the dense information under each job role might overwhelm a reader. Breaking down longer paragraphs and emphasizing key points could improve the clarity of the content., essentialSectionsPresence=The presence of essential sections like Professional Summary, Work History, and Education is maintained, but the order should focus more on highlighting recent and relevant experiences. Redundant sections such as certifications could be compressed or better integrated into related work experiences., scale=100}, atsReadabilityScore={feedback=The resume's format is generally ATS-friendly, with key elements like contact details and job titles clearly identifiable. Slightly improving keyword optimization for the specific role could increase compatibility., score=60, scale=100, keyElementsReadableByATS=Critical elements such as name, job titles, and contact information are well-positioned for ATS parsing. Ensuring that keywords specific to desired positions are better integrated will aid in system readings.}, impact={feedback=Impact is moderately displayed with clear mention of responsibilities and achievements. However, the use of quantifiable metrics is lacking and could be improved by citing more concrete figures to evidence accomplishments., score=55, spellCheck=Overall spelling and grammar are accurate, with no major errors detected. However, a final proofreading for minor typos or inconsistencies is always beneficial., bulletPointsUsage=The use of bullet points effectively segments tasks and achievements, enhancing readability. Yet, adding variety in sentence structure and avoiding lengthy bullet points could improve impact., weakActionVerbs=Some sections rely on weak or passive verbs, which underplay significant achievements. Stronger, more dynamic verbs should replace weaker ones to better illustrate the candidate's contributions., scale=100, quantifyingImpact=The resume mentions achievements but lacks quantifiable data in critical areas. Introducing statistics or numerical results in successes would significantly boost perceived value., repetitionAvoidance=There is a notable repetition in the use of certain verbs and phrases which can feel redundant. Utilizing a wider range of vocabulary could provide a fresh perspective on roles., accomplishmentLanguage=Accomplishments are detailed but could be framed more explicitly in terms of results and impact. Rewording certain statements to highlight outcomes would improve effectiveness.}, crispness={feedback=While the resume's length is suitable for the experience level, verbosity in bullet points detracts from clarity. Reducing length and streamlining content could substantially enhance crispness and readability., resumeLength=Given the candidate's years of experience, the length is acceptable but can be optimized by consolidating similar achievements and focusing on the most significant roles. Compressing older positions might help maintain focus on recent achievements., score=52, bulletPointsCount=The volume of bullet points appears excessive in some sections, leading to potential reader fatigue. Prioritizing and listing the most impactful items could increase engagement., fillerWords=The use of filler words slightly detracts from the resume's effectiveness. Eliminating unnecessary language could greatly refine and polish the document., bulletPointLength=Several bullet points are overly long and could be condensed to maintain reader interest. Shortening these to focus on core achievements would increase impact., scale=100}, qualityAddOn={feedback=Stylistically, the resume is clean but would improve by eliminating overused phrases and ensuring consistent formatting. Replacing buzzwords with industry-specific terminology could add depth and relevance., score=60, buzzwordsCliches=There is a tendency to rely on buzzwords that can dilute the resume’s impact. Replacing these with specific instances or technical skills would make the content more compelling., datesFormatting=Dates are presented consistently, which aids clarity. Consistency is key, so maintaining uniformity across all sections is advised., activeVoice=The use of active voice is apparent but inconsistent in parts, weakening the portrayal of assertiveness. Strengthening active verb usage would enhance outlined accomplishments., scale=100, personalPronounsUsage=The avoidance of personal pronouns is well-managed throughout the resume. Maintaining this approach helps in maintaining a professional tone.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T12:09:08.242528, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 12:09:08, id=a9d7ed23-8dcf-4e6e-9c48-83b8e84e93c2, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 12:09:04, status=initiated}
Context Details
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