Call Details
Bolna ID:
7ed6b427-5a7f-44d9-b0d1-46fbd7598a9f
Phone: +918618002492
From: +918035316264
Status: completed
Processing: COMPLETED
Duration: 82.00s
Cost: ₹13.39
Hangup Details
Hangup By: Callee
Reason: Call recipient hungup
Timestamps
Started:
2025-10-21 16:52:03
Ended:
Not set
Last Processed:
2025-10-21 16:55:03
Last Retry At:
2025-10-21 16:55:03
Next Retry Scheduled:
2025-10-21 16:58:49
Next Call Scheduled:
2025-10-21 16:58:49
Call Timeline 10
Call History (Raw Callbacks) 5
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user: hello
assistant: Hi MUZAFFAR, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes tell me ma'am
assistant: I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user: yeah i'm actually looking for the job change
assistant: Great, MUZAFFAR! We have your experience as ten years, is that correct?
user: no
assistant: Oh, sorry! Could you please tell me your exact experience?
user: ats
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Have you noticed fewer interview calls lately?
user: no
assistant: Hmm, interesting. What kind of roles are you targeting right now, MUZAFFAR?
user: data analytics
assistant: Got it, data analytics roles. Your resume score was sixty two out of one hundred. Anything below eighty is
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user: hello
assistant: Hi MUZAFFAR, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user: yes tell me ma'am
assistant: I see that you just checked your resume score with us today. Are you looking for a job change right now or just looking to update your resume?
user: yeah i'm actually looking for the job change
assistant: Great, MUZAFFAR! We have your experience as ten years, is that correct?
user: no
assistant: Oh, sorry! Could you please tell me your exact experience?
user: ats
assistant: Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user: yes
assistant: Perfect! ATS filters resumes before HR sees them. If your resume isn’t ATS-friendly, it might get rejected early. Have you noticed fewer interview calls lately?
user: no
assistant: Hmm, interesting. What kind of roles are you targeting right now, MUZAFFAR?
user: data analytics
assistant: Got it, data analytics roles. Your resume score was sixty two out of one hundred. Anything below eighty is
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{created_at_str=2025-10-21 11:22:04, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T11:22:04.525764, scheduled_at=2025-10-21T11:22:04.525734, custom_extractions=null, telephony_data={duration=0.0, to_number=+918618002492, provider_call_id=7f63883f-eb09-4be7-8f30-1a853b2cc09b, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918618002492, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 16:41:04, callback_request_id=null, is_callback=null, fullName=MUZAFFAR, resume_review_id=68f769f618c34103788f4235, reviewDetails={overallScore={score=62, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The resume is structured effectively with clear labels for each section. However, the content could benefit from more consistent formatting throughout to enhance readability., score=68, readability=The resume is readable, but some sections could be better formatted or organized to improve clarity, especially in the Professional Summary. Consider separating each job role more distinctly for ease of reading., essentialSectionsPresence=All essential sections, such as Experience, Education, and Skills, are present. However, including a highlights or achievements section could further emphasize key accomplishments., scale=100}, atsReadabilityScore={feedback=The resume is generally well-structured for ATS, with appropriate keyword usage and section labeling. Including more varied industry-specific keywords could enhance its ATS compatibility further., score=65, scale=100, keyElementsReadableByATS=Key information such as contact details and employment history is readable by ATS. Ensuring all key phrases and skills relevant to the targeted role are present would improve ATS performance.}, impact={feedback=The resume uses bullet points effectively to list responsibilities and achievements, but the impact could be improved with more quantifiable achievements. Stronger action verbs would enhance the perception of accomplishments., score=60, spellCheck=The document appears to be free from spelling errors, ensuring a professional appearance., bulletPointsUsage=Bullet points are utilized well to segment responsibilities and achievements. However, adding more context or results to each point could significantly increase their impact., weakActionVerbs=Some action verbs used are strong, but there are opportunities to replace weak verbs with more dynamic choices to portray a more assertive tone., scale=100, quantifyingImpact=There are some quantifiable achievements but they are limited. Including more specific figures, such as percentage improvements or time saved, would provide a clearer picture of accomplishments., repetitionAvoidance=The resume avoids excessive repetition of duties, though there is some redundancy in the description of technical skills across the document., accomplishmentLanguage=The language focuses on responsibilities, with occasional achievements noted. More emphasis on accomplishments rather than duties would enhance the impact.}, crispness={feedback=The resume's length is generally appropriate, yet some bullet points are overly verbose. Reducing redundancy and focusing on concise achievements could improve clarity and impact., resumeLength=The resume has an appropriate length matching the candidate's experience level. Ensuring all space is utilized for highlighting core skills and achievements is key., score=55, bulletPointsCount=The number of bullet points per job experience seems reasonable but could be streamlined further by combining similar points., fillerWords=While there are few filler words, some phrasing could be tighter to maintain the reader's focus on key accomplishments., bulletPointLength=Several bullet points are too long and could be condensed to enhance readability. Aim for quick, punchy statements rather than elaborate descriptions., scale=100}, qualityAddOn={feedback=The resume largely avoids cliches, yet some sections could benefit from clearer, more impactful language. Consistent date formatting throughout would enhance professionalism., score=62, buzzwordsCliches=Few buzzwords or cliches are present, but precise language will better highlight actual skills. Replace generic phrases with specific examples of achievements or skills., datesFormatting=Dates are included in each section but lack uniform formatting. Ensuring consistency in date presentation contributes to a professional appearance., activeVoice=Content primarily uses an active voice, engaging the reader effectively. Maintaining this style throughout ensures a direct and powerful resume., scale=100, personalPronounsUsage=The resume correctly avoids personal pronouns, maintaining a professional tone. This approach keeps the focus on skills and achievements rather than personal attributes.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T11:22:08.349495, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 11:22:08, id=7ed6b427-5a7f-44d9-b0d1-46fbd7598a9f, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=20, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=20}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 11:22:04, status=initiated}
Context Details
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