Call Details

Bolna ID: 169d3b22-a03e-436e-a40c-647c9ae7c093

Phone: +918329117428

From: +918035316264

Status: busy

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 16:10:06

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 16:15:41

Next Call Scheduled:
2025-10-21 16:15:41

Call Timeline 6
2025-10-21 16:10:07
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 16:10:10
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 16:10:11
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 16:10:41
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 16:10:41
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 16:10:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
Call History (Raw Callbacks) 3

{created_at_str=2025-10-21 10:40:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T10:40:07.421125, scheduled_at=2025-10-21T10:40:07.421081, custom_extractions=null, telephony_data={duration=0.0, to_number=+918329117428, provider_call_id=f44a0a47-d1de-410f-b12b-382094a0b032, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+918329117428, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 15:59:35, callback_request_id=null, is_callback=null, fullName=Aniket, resume_review_id=68f7604e18c34103788f40f3, reviewDetails={overallScore={score=49, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout presents essential sections such as Experience and Education, yet they lack hierarchy and clear headings. Contact information is cluttered, potentially affecting readability., score=55, readability=While most text is readable, the lack of bullet points in the experience section leads to dense paragraphs that can be difficult to navigate. Increasing line spacing and adding bullet points could enhance clarity and scan-ability., essentialSectionsPresence=The resume includes crucial elements like Work Experience and Education, but it misses a Skills section, which is vital for showcasing relevant competencies. Organizing the Experience section in reverse chronological order would distinctly highlight recent roles., scale=100}, atsReadabilityScore={feedback=Essential details like name and contact are legible, but the general lack of structure may hinder ATS compatibility. Introducing clearer headings and keywords could significantly enhance this., score=55, scale=100, keyElementsReadableByATS=The ATS might struggle with dense text lacking keywords that relate to desired roles or skills. Improving keyword richness and consistent formatting will better align the document with ATS search parameters.}, impact={feedback=The resume lacks impactful bullet points and fails to significantly highlight achievements. Quantitative data is almost absent, diminishing the potential impact of the applicant's experience., score=50, spellCheck=While spelling errors seem minimal, grammatical inconsistencies and punctuation issues are present, which may distract the reader. A thorough review or software check could catch and correct these small, potentially impactful errors., bulletPointsUsage=The absence of bullet points in the Work Experience section makes it hard for a reader to quickly grasp key responsibilities and achievements. Introducing bullet points for each role can help isolate and emphasize key contributions., weakActionVerbs=Many statements merely describe duties rather than achievements, such as 'working as' or 'experience of', lacking dynamic verbs. Incorporating strong action verbs like 'managed' or 'led' will convey initiative and small, effective changes., scale=100, quantifyingImpact=There are no quantifiable achievements, such as budgets managed or projects completed, which weakens the demonstrated value of previous work. Adding specific numbers or percentages, like 'led a team of 5,' would strengthen the resume's impact., repetitionAvoidance=There's notable repetition in job duties across different roles without any distinct differentiators, which reduces the resume's freshness. Avoiding repeated phrases by elaborating on unique accomplishments in each position would improve interest and clarity., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, with descriptions being mostly responsibility-focused. Rephrasing responsibilities to highlight achievements, like 'Successfully managed...' could significantly enhance perceived impact.}, crispness={feedback=Despite having substantive content, the resume suffers from verbosity and lack of focus. Overly lengthy sentences obscure key successes, diluting the resume's effectiveness., resumeLength=The document is overly lengthy for the experience level, filled with redundancy in job descriptions. Trimming repetitive content would reduce the length and focus the reader's attention on key achievements., score=40, bulletPointsCount=Remarkably, there's a lack of bullet points, a critical tool for readability and impact. Implementing concise bullet points for major responsibilities and achievements could sharpen the presentation., fillerWords=The resume contains filler words and phrases that could be omitted for a more direct message. Eliminating unnecessary words will significantly improve the resume's crispness and overall presentation., bulletPointLength=The existing text is composed of lengthy sentences that can overwhelm instead of inform. Adopting bullet points that encapsulate core duties in succinct phrases is recommended to enhance clarity., scale=100}, qualityAddOn={feedback=The resume is abundant with clichés and non-specific language which can obscure the candidate's actual value. Improving clarity and consistency will present skills in a much more favorable light., score=45, buzzwordsCliches=The resume language is filled with overused buzzwords like 'hardworking,' without context or examples. Replacing these with specific accomplishments or skills relevant to the position can demonstrate real value., datesFormatting=The formatting of dates is inconsistent, sometimes written fully and at other times abbreviated, diminishing professionalism. Ensuring uniformity in date formats would enhance consistency and professionalism., activeVoice=Passive voice is prevalent, diminishing the assertiveness of language. Switching to active voice would convey a stronger impression of the applicant's capabilities and initiatives., scale=100, personalPronounsUsage=Personal pronouns like 'I' and 'my' should generally be avoided in professional resumes for a more formal tone. The omission of such language could make the resume appear more professional and concise.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T10:40:40.556723, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 10:40:40, id=169d3b22-a03e-436e-a40c-647c9ae7c093, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 10:40:07, status=busy}

{created_at_str=2025-10-21 10:40:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T10:40:07.421125, scheduled_at=2025-10-21T10:40:07.421081, custom_extractions=null, telephony_data={duration=0.0, to_number=+918329117428, provider_call_id=f44a0a47-d1de-410f-b12b-382094a0b032, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918329117428, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 15:59:35, callback_request_id=null, is_callback=null, fullName=Aniket, resume_review_id=68f7604e18c34103788f40f3, reviewDetails={overallScore={score=49, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout presents essential sections such as Experience and Education, yet they lack hierarchy and clear headings. Contact information is cluttered, potentially affecting readability., score=55, readability=While most text is readable, the lack of bullet points in the experience section leads to dense paragraphs that can be difficult to navigate. Increasing line spacing and adding bullet points could enhance clarity and scan-ability., essentialSectionsPresence=The resume includes crucial elements like Work Experience and Education, but it misses a Skills section, which is vital for showcasing relevant competencies. Organizing the Experience section in reverse chronological order would distinctly highlight recent roles., scale=100}, atsReadabilityScore={feedback=Essential details like name and contact are legible, but the general lack of structure may hinder ATS compatibility. Introducing clearer headings and keywords could significantly enhance this., score=55, scale=100, keyElementsReadableByATS=The ATS might struggle with dense text lacking keywords that relate to desired roles or skills. Improving keyword richness and consistent formatting will better align the document with ATS search parameters.}, impact={feedback=The resume lacks impactful bullet points and fails to significantly highlight achievements. Quantitative data is almost absent, diminishing the potential impact of the applicant's experience., score=50, spellCheck=While spelling errors seem minimal, grammatical inconsistencies and punctuation issues are present, which may distract the reader. A thorough review or software check could catch and correct these small, potentially impactful errors., bulletPointsUsage=The absence of bullet points in the Work Experience section makes it hard for a reader to quickly grasp key responsibilities and achievements. Introducing bullet points for each role can help isolate and emphasize key contributions., weakActionVerbs=Many statements merely describe duties rather than achievements, such as 'working as' or 'experience of', lacking dynamic verbs. Incorporating strong action verbs like 'managed' or 'led' will convey initiative and small, effective changes., scale=100, quantifyingImpact=There are no quantifiable achievements, such as budgets managed or projects completed, which weakens the demonstrated value of previous work. Adding specific numbers or percentages, like 'led a team of 5,' would strengthen the resume's impact., repetitionAvoidance=There's notable repetition in job duties across different roles without any distinct differentiators, which reduces the resume's freshness. Avoiding repeated phrases by elaborating on unique accomplishments in each position would improve interest and clarity., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, with descriptions being mostly responsibility-focused. Rephrasing responsibilities to highlight achievements, like 'Successfully managed...' could significantly enhance perceived impact.}, crispness={feedback=Despite having substantive content, the resume suffers from verbosity and lack of focus. Overly lengthy sentences obscure key successes, diluting the resume's effectiveness., resumeLength=The document is overly lengthy for the experience level, filled with redundancy in job descriptions. Trimming repetitive content would reduce the length and focus the reader's attention on key achievements., score=40, bulletPointsCount=Remarkably, there's a lack of bullet points, a critical tool for readability and impact. Implementing concise bullet points for major responsibilities and achievements could sharpen the presentation., fillerWords=The resume contains filler words and phrases that could be omitted for a more direct message. Eliminating unnecessary words will significantly improve the resume's crispness and overall presentation., bulletPointLength=The existing text is composed of lengthy sentences that can overwhelm instead of inform. Adopting bullet points that encapsulate core duties in succinct phrases is recommended to enhance clarity., scale=100}, qualityAddOn={feedback=The resume is abundant with clichés and non-specific language which can obscure the candidate's actual value. Improving clarity and consistency will present skills in a much more favorable light., score=45, buzzwordsCliches=The resume language is filled with overused buzzwords like 'hardworking,' without context or examples. Replacing these with specific accomplishments or skills relevant to the position can demonstrate real value., datesFormatting=The formatting of dates is inconsistent, sometimes written fully and at other times abbreviated, diminishing professionalism. Ensuring uniformity in date formats would enhance consistency and professionalism., activeVoice=Passive voice is prevalent, diminishing the assertiveness of language. Switching to active voice would convey a stronger impression of the applicant's capabilities and initiatives., scale=100, personalPronounsUsage=Personal pronouns like 'I' and 'my' should generally be avoided in professional resumes for a more formal tone. The omission of such language could make the resume appear more professional and concise.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T10:40:11.065831, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 10:40:11, id=169d3b22-a03e-436e-a40c-647c9ae7c093, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 10:40:07, status=ringing}

{created_at_str=2025-10-21 10:40:07, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T10:40:07.421125, scheduled_at=2025-10-21T10:40:07.421081, custom_extractions=null, telephony_data={duration=0.0, to_number=+918329117428, provider_call_id=f44a0a47-d1de-410f-b12b-382094a0b032, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+918329117428, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 15:59:35, callback_request_id=null, is_callback=null, fullName=Aniket, resume_review_id=68f7604e18c34103788f40f3, reviewDetails={overallScore={score=49, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout presents essential sections such as Experience and Education, yet they lack hierarchy and clear headings. Contact information is cluttered, potentially affecting readability., score=55, readability=While most text is readable, the lack of bullet points in the experience section leads to dense paragraphs that can be difficult to navigate. Increasing line spacing and adding bullet points could enhance clarity and scan-ability., essentialSectionsPresence=The resume includes crucial elements like Work Experience and Education, but it misses a Skills section, which is vital for showcasing relevant competencies. Organizing the Experience section in reverse chronological order would distinctly highlight recent roles., scale=100}, atsReadabilityScore={feedback=Essential details like name and contact are legible, but the general lack of structure may hinder ATS compatibility. Introducing clearer headings and keywords could significantly enhance this., score=55, scale=100, keyElementsReadableByATS=The ATS might struggle with dense text lacking keywords that relate to desired roles or skills. Improving keyword richness and consistent formatting will better align the document with ATS search parameters.}, impact={feedback=The resume lacks impactful bullet points and fails to significantly highlight achievements. Quantitative data is almost absent, diminishing the potential impact of the applicant's experience., score=50, spellCheck=While spelling errors seem minimal, grammatical inconsistencies and punctuation issues are present, which may distract the reader. A thorough review or software check could catch and correct these small, potentially impactful errors., bulletPointsUsage=The absence of bullet points in the Work Experience section makes it hard for a reader to quickly grasp key responsibilities and achievements. Introducing bullet points for each role can help isolate and emphasize key contributions., weakActionVerbs=Many statements merely describe duties rather than achievements, such as 'working as' or 'experience of', lacking dynamic verbs. Incorporating strong action verbs like 'managed' or 'led' will convey initiative and small, effective changes., scale=100, quantifyingImpact=There are no quantifiable achievements, such as budgets managed or projects completed, which weakens the demonstrated value of previous work. Adding specific numbers or percentages, like 'led a team of 5,' would strengthen the resume's impact., repetitionAvoidance=There's notable repetition in job duties across different roles without any distinct differentiators, which reduces the resume's freshness. Avoiding repeated phrases by elaborating on unique accomplishments in each position would improve interest and clarity., accomplishmentLanguage=The use of accomplishment-oriented language is minimal, with descriptions being mostly responsibility-focused. Rephrasing responsibilities to highlight achievements, like 'Successfully managed...' could significantly enhance perceived impact.}, crispness={feedback=Despite having substantive content, the resume suffers from verbosity and lack of focus. Overly lengthy sentences obscure key successes, diluting the resume's effectiveness., resumeLength=The document is overly lengthy for the experience level, filled with redundancy in job descriptions. Trimming repetitive content would reduce the length and focus the reader's attention on key achievements., score=40, bulletPointsCount=Remarkably, there's a lack of bullet points, a critical tool for readability and impact. Implementing concise bullet points for major responsibilities and achievements could sharpen the presentation., fillerWords=The resume contains filler words and phrases that could be omitted for a more direct message. Eliminating unnecessary words will significantly improve the resume's crispness and overall presentation., bulletPointLength=The existing text is composed of lengthy sentences that can overwhelm instead of inform. Adopting bullet points that encapsulate core duties in succinct phrases is recommended to enhance clarity., scale=100}, qualityAddOn={feedback=The resume is abundant with clichés and non-specific language which can obscure the candidate's actual value. Improving clarity and consistency will present skills in a much more favorable light., score=45, buzzwordsCliches=The resume language is filled with overused buzzwords like 'hardworking,' without context or examples. Replacing these with specific accomplishments or skills relevant to the position can demonstrate real value., datesFormatting=The formatting of dates is inconsistent, sometimes written fully and at other times abbreviated, diminishing professionalism. Ensuring uniformity in date formats would enhance consistency and professionalism., activeVoice=Passive voice is prevalent, diminishing the assertiveness of language. Switching to active voice would convey a stronger impression of the applicant's capabilities and initiatives., scale=100, personalPronounsUsage=Personal pronouns like 'I' and 'my' should generally be avoided in professional resumes for a more formal tone. The omission of such language could make the resume appear more professional and concise.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T10:40:09.638289, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 10:40:09, id=169d3b22-a03e-436e-a40c-647c9ae7c093, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=18, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=false, welcome_message_characters=18}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 10:40:07, status=initiated}