Call Details

Bolna ID: a20cf7c1-b406-49d2-910b-85d8360be4b7

Phone: +919700123230

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 15:34:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 15:45:41

Next Call Scheduled:
2025-10-21 15:45:41

Call Timeline 14
2025-10-21 15:34:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 15:34:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:34:10
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:34:40
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:34:40
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 15:34:40
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 15:40:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1fcb5f5b-8776-4d63-8d02-e75d88ac17c8}
2025-10-21 15:40:41
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=1fcb5f5b-8776-4d63-8d02-e75d88ac17c8, attempt_no=1, status=BUSY}
2025-10-21 15:40:41
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 15:40:41
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=1fcb5f5b-8776-4d63-8d02-e75d88ac17c8}
2025-10-21 15:46:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=80d73e23-de15-4750-8cb4-0073313989e8}
2025-10-21 15:46:37
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=80d73e23-de15-4750-8cb4-0073313989e8, attempt_no=2, status=BUSY}
2025-10-21 15:46:37
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 15:46:37
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=80d73e23-de15-4750-8cb4-0073313989e8}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 10:04:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T10:04:03.534731, scheduled_at=2025-10-21T10:04:03.534698, custom_extractions=null, telephony_data={duration=0.0, to_number=+919700123230, provider_call_id=ec263714-becb-4cf1-80e1-92ccca6072cd, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919700123230, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 15:23:30, callback_request_id=null, is_callback=null, fullName=Ravalika, resume_review_id=68f757da18c34103788f3f9c, reviewDetails={overallScore={score=60.6, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of the resume is organized, with essential information such as contact details, professional experience, and education clearly presented. However, the separation between sections could be improved to enhance readability further., score=65, readability=The readability is satisfactory owing to clear section headings and bullet points. Some variation in font size or weight could be employed to highlight important sections and improve scanning by recruiters., essentialSectionsPresence=All the essential sections including professional experience, education, and skills are present. Nevertheless, a summary at the beginning could provide a better overview of the applicant's career aspirations and comprehensive skills., scale=100}, atsReadabilityScore={feedback=The majority of elements are well laid out for ATS with proper contact details, job titles, and employers listed. Adding more industry-specific keywords would enhance the ATS optimization., score=68, scale=100, keyElementsReadableByATS=Crucial elements like names, job titles, and contact information are ATS-friendly, supporting successful parsing. Ensure all terms relevant to the role are included for improved searchability and ranking.}, impact={feedback=The resume makes use of bullet points, although the impact can be increased by quantifying achievements. There is some redundancy in the use of action verbs, which can be improved by diversifying the language used., score=58, spellCheck=There are no apparent spelling errors, which shows attention to detail. Maintaining this precision in spelling enhances the professionalism of the resume., bulletPointsUsage=Bullet points effectively break down responsibilities and achievements. Consider utilizing more dynamic verbs and restructuring bullet points that currently list duties rather than accomplishments., weakActionVerbs=Weak verbs like 'Participated' and 'Monitored' could be substituted with more impactful alternatives such as 'Led' or 'Executed' to strengthen the statements. Employing strong verbs will convey a more assertive image of achievements., scale=100, quantifyingImpact=The resume does not fully exploit the potential of quantifying achievements; specific metrics or percentages related to team performance, project outcomes, or efficiency gains should be included. Highlighting quantifiable successes would enhance the perception of impact., repetitionAvoidance=There is some repetition in action verbs used across different roles. This could be reduced by introducing a broader range of verbs to keep the description of roles dynamic and engaging., accomplishmentLanguage=There is a mix of duty-based and accomplishment-accentuated language; however, more emphasis on the latter would increase the impact. Reframe some responsibilities as achievements or improvements initiated and achieved.}, crispness={feedback=The resume is somewhat concise but can be improved by refining bulleted content for greater impact. Reducing the length of bullet points and eliminating filler content will sharpen its effectiveness., resumeLength=Given the level of experience, the resume strikes a fair balance but could benefit from slight pruning for succinctness. Aim to confine descriptions to the most relevant and impactful details., score=55, bulletPointsCount=The count of bullet points is appropriate though could be trimmed to highlight only the most significant ones. This would prevent essential details from becoming lost in the list's volume., fillerWords=There are some filler words that could be excised for a cleaner presentation. Precision in language will aid in conveying confidence and clarity., bulletPointLength=Bullet points tend to run long and could be condensed into sharper statements. Shorter, punchier points are more likely to capture and retain attention., scale=100}, qualityAddOn={feedback=Quality elements such as language style and formatting are moderately maintained, with room for enhancement in specificity and date formatting. Greater attention to stylistic consistency across sections would improve overall professionalism., score=57, buzzwordsCliches=Some buzzwords and general terms like 'enhance' and 'improve' are present. Replacing these with specific accomplishments or context will lend more credibility and authenticity to the claims., datesFormatting=Dates are consistently formatted, which aids clarity. Consistent formatting throughout all sections presents a polished and organized impression., activeVoice=The resume largely employs an active voice, which is beneficial in demonstrating proactive work experience and achievements. 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