Call Details

Bolna ID: 45e868e5-7b03-4cf5-878f-d5dcc644624f

Phone: +919167737157

From: +918035316264

Status: completed

Processing: COMPLETED

Duration: 81.70s

Cost: ₹13.23

Hangup Details

Hangup By: Plivo

Reason: End of inputs from Bolna

Timestamps

Started:
2025-10-21 15:12:04

Ended:
Not set

Last Processed:
2025-10-21 15:15:03

Last Retry At:
2025-10-21 15:15:03

Next Retry Scheduled:
2025-10-21 15:18:54

Next Call Scheduled:
2025-10-21 15:18:54

Call Timeline 11
2025-10-21 15:12:06
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 15:12:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:12:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:12:19
IN_PROGRESS MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:13:54
COMPLETED MAIN
CALLBACK_UPDATE
₹11.73
Duration: 81.70s
2025-10-21 15:13:54
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=COMPLETED, reason=Main call failed with terminal status}
2025-10-21 15:13:54
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: COMPLETED, attempt_no=1}
2025-10-21 15:13:59
CALLBACK_SCHEDULED MAIN
TRANSCRIPT_ANALYSIS
₹0.00
Duration: 0.00s
Metadata: {reason=specific time request, callback_id=68f755df02f50f05e78d5c13, scheduled_for=2025-10-21T16:30}
2025-10-21 15:14:01
COMPLETED MAIN
CALLBACK_UPDATE
₹13.23
Duration: 81.70s
Metadata: {asst_T3MUlbYNAcyJN8Sd6SgOdOpc={dispositions={disposition_1=Follow-up, disposition_2=Scheduled, disposition_3=Customer agreed to callback time}}}
2025-10-21 15:15:03
RETRY_CANCELLED MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-21 15:15:03, message=Scheduled-uninitiated retry cancelled due to main completion}
2025-10-21 15:15:03
ADDITIONAL_DETAILS_FETCH_SUCCESS MAIN
ADDITIONAL_DETAILS_FETCH_SERVICE
₹0.00
Duration: 0.00s
Metadata: {timestamp=2025-10-21 15:15:03, message=Successfully fetched and saved additional details}
Call History (Raw Callbacks) 5

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This should be continued to keep a formal impression.}}}, parentBolnaId=null, attemptType=null}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that Nikhil?
user:  hello
assistant:  Hi Nikhil, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah right now at the moment i am in office am in the mid
assistant:  No worries, I’ll keep it quick. I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm just checking on my resume that's it
assistant:  Got it, Nikhil. You have ten years of experience, right?
user:  correct
assistant:   What kind of roles are you targeting?
user:  right now i'm a team lead
assistant:   Great, Nikhil. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah just now i can not speak in detail because i'm in a team lead
assistant:   Totally
user:  so i can get back
assistant:   Sure
user:  get back to you that will be completely fine
assistant:   Perfect, Nikhil. What time can I call you back today or tomorrow?
user:  four thirty
assistant:    Great, I’ll call you back at four thirty. Meanwhile, just so you know, your resume score was sixty out of one hundred. Anything below eighty is considered poor for ATS. We can help improve that. Talk soon!
assistant: Call will now disconnect
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user:  hello
assistant:  Hi Nikhil, this is Anita from Outspark – a career services platform, part of the Times-of-India Group. Is it a good time to connect with you right now?
user:  yeah right now at the moment i am in office am in the mid
assistant:  No worries, I’ll keep it quick. I see you just checked your resume score with us today. Are you looking for a job change right now or just updating your resume?
user:  i'm just checking on my resume that's it
assistant:  Got it, Nikhil. You have ten years of experience, right?
user:  correct
assistant:   What kind of roles are you targeting?
user:  right now i'm a team lead
assistant:   Great, Nikhil. Are you aware of ATS, the applicant tracking system, and how it impacts your resume?
user:  yeah just now i can not speak in detail because i'm in a team lead
assistant:   Totally
user:  so i can get back
assistant:   Sure
user:  get back to you that will be completely fine
assistant:   Perfect, Nikhil. What time can I call you back today or tomorrow?
user:  four thirty
assistant:    Great, I’ll call you back at four thirty. Meanwhile, just so you know, your resume score was sixty out of one hundred. Anything below eighty is considered poor for ATS. We can help improve that. Talk soon!
assistant: Call will now disconnect
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Context Details
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