Call Details

Bolna ID: 902805d3-8fc5-4d4f-84be-b86dd15fdde2

Phone: +919480211748

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient was busy

Timestamps

Started:
2025-10-21 15:08:04

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 15:19:38

Next Call Scheduled:
2025-10-21 15:19:38

Call Timeline 14
2025-10-21 15:08:05
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 15:08:08
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:08:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:08:43
BUSY MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 15:08:43
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=BUSY, reason=Main call failed with terminal status}
2025-10-21 15:08:43
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: BUSY, attempt_no=1}
2025-10-21 15:14:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b089a08c-259a-4964-ba50-c326cb269b3c}
2025-10-21 15:14:38
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=b089a08c-259a-4964-ba50-c326cb269b3c, attempt_no=1, status=BUSY}
2025-10-21 15:14:38
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: BUSY, attempt_no=2}
2025-10-21 15:14:38
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=b089a08c-259a-4964-ba50-c326cb269b3c}
2025-10-21 15:19:40
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3c6f14c6-40ec-4c89-b69d-f962a19c8c41}
2025-10-21 15:20:10
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=3c6f14c6-40ec-4c89-b69d-f962a19c8c41, attempt_no=2, status=BUSY}
2025-10-21 15:20:10
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 15:20:10
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=3c6f14c6-40ec-4c89-b69d-f962a19c8c41}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 09:38:05, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T09:38:05.869795, scheduled_at=2025-10-21T09:38:05.869759, custom_extractions=null, telephony_data={duration=0.0, to_number=+919480211748, provider_call_id=556761c1-deff-4c73-bb71-795e3c66799f, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3010, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient was busy}, context_details={recipient_phone_number=+919480211748, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 14:57:49, callback_request_id=null, is_callback=null, fullName=DORAINIA, resume_review_id=68f751a718c34103788f3eae, reviewDetails={overallScore={score=58, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout is generally clear but could benefit from better spacing, particularly between sections, to enhance readability. Ensure all headings are consistently formatted and consider bolding key details like job titles and dates to enhance searchability., score=62, readability=The content is dense, especially in the Experience section, which may affect the ease with which a recruiter can skim the document. Consider using more white space and bullet points to improve readability., essentialSectionsPresence=The resume includes essential sections such as Experience and Education, which are vital for a recruitment-focused role. However, the Skills and Strengths sections could be merged or better integrated with actual work examples rather than as stand-alone lists., scale=100}, atsReadabilityScore={feedback=The resume includes most key details necessary for ATS compatibility, but lacks some structured formatting that could enhance parsing. Ensure that each section is distinctly labeled and avoid using unnecessary graphics or fonts that ATS might misinterpret., score=60, scale=100, keyElementsReadableByATS=Essential elements like name, contact information, and experience are ATS-friendly, but ensure keywords such as relevant industry terms and job titles are emphasized. More ATS-optimized language could significantly improve its chances of passing initial screenings.}, impact={feedback=The resume uses bullet points effectively but lacks quantified achievements, which limits the impact. Many bullet points describe responsibilities rather than achievements, missing opportunities for accomplishment-oriented language., score=58, spellCheck=There are minor issues with capitalization (e.g., 'CTC') and consistency that need review. Ensure all technical terms and abbreviations are accurately used and follow industry-standard guidelines., bulletPointsUsage=Bullet points are used well to break down information under each role; however, they often focus on duties rather than outcomes or achievements. Introduce more result-oriented bullet points to clearly show the impact of your work., weakActionVerbs=Many verbs are strong, but some areas rely heavily on basic action verbs like 'managed' and 'handled.' Incorporate more dynamic verbs such as 'spearheaded' or 'optimized' to convey a stronger sense of leadership and initiative., scale=100, quantifyingImpact=There's a need for more quantified metrics or outcomes to enhance the resume’s impact, such as stating percentages, numbers, or financial impacts. Without these, the tangible effect of the applicant’s work remains unclear., repetitionAvoidance=While there is minimal verb repetition, varying the language could add more vigor to the action statements. Consider using a broader range of synonyms to better articulate the varied facets of your experience., accomplishmentLanguage=The language focuses heavily on duties instead of measurable accomplishments, making the narrative less compelling. Shift towards a language that speaks to individual successes using terms like 'achieved' or 'exceeded'.}, crispness={feedback=The resume's overall length reflects the candidate's level of experience, but some segments could be edited for conciseness. Focus on eliminating filler words and condensing redundant or overly verbose bullet points., resumeLength=While the resume length is suitable for extensive experience, tighter editing could enhance clarity and focus. Aim for two pages but ensure only the most relevant information is captured succinctly., score=52, bulletPointsCount=The count of bullet points is excessive in some sections, which can dilute the critical points. 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