Dashboard

{created_at_str=2025-10-21 09:37:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=4.18, batch_id=null, cost_breakdown={synthesizer=3.11, transcriber=0.524, synthesizer_breakdown={welcome_message=0, conversation=3.11}, llm=0.544, platform=0, transcriber_breakdown={analytics=0, conversation=0.524}, network=0, llm_breakdown={analytics=0, summarization=0.007, extraction=0, conversation=0.388, hangup=0.149}}, created_at=2025-10-21T09:37:03.583029, scheduled_at=2025-10-21T09:37:03.582998, custom_extractions=null, telephony_data={duration=0.0, to_number=+919494618756, provider_call_id=d13aeda9-85cf-49ff-b7f7-419dd8d354e5, hosted_telephony=false, recording_url=, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919494618756, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1d617846-924e-4536-b723-4366ead5b476, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=assistant: Hi is that ?
user:  hello
assistant:  Hi! This is Anita from Outspark. Is it a good time to connect with you right now?
user:  hello
assistant:  Hey! Just checking, is now a good time to chat?
user:  no
assistant:  No worries! What time can I call you back today or tomorrow?
user:  no
assistant:  Okay, when would be a better time for you?
user:  no not
assistant:   Sorry, I didn’t get that. Could you please tell me a good time to call you back?
, updated_at=2025-10-21T09:37:55.69936, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 09:37:55, id=c9b4e592-2f06-4592-904f-0ee0874831dc, campaign_id=null, summary=The conversation was between an agent named Anita from Outspark and a user. Anita initiated the call and asked if it was a good time to talk, but the user repeatedly responded with "no." Anita then inquired about a better time to call back, but the user did not provide a clear response. The interaction was brief and the user seemed uninterested in continuing the conversation., error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=34.3, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=34.199936, provider_connected=false}, transcriber_duration=34.199936, transcriber_model=nova-3, synthesizer_characters=311, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=311, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={gpt-4o-mini={output=76, input=127}, azure_gpt-4_1-mini={output=81, input=9358}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization={output=76, input=127, provider_connected=false, provider=azure, model=gpt-4o-mini}, extraction=null, conversation={output=81, input=9358, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup={output=35, input=9933, provider_connected=false, provider=openai, model=gpt-4o-mini}}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 09:37:03, status=call-disconnected}

{created_at_str=2025-10-21 09:37:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T09:37:03.583029, scheduled_at=2025-10-21T09:37:03.582998, custom_extractions=null, telephony_data={duration=0.0, to_number=+919494618756, provider_call_id=d13aeda9-85cf-49ff-b7f7-419dd8d354e5, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919494618756, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1d617846-924e-4536-b723-4366ead5b476, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T09:37:11.685767, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 09:37:11, id=c9b4e592-2f06-4592-904f-0ee0874831dc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 09:37:03, status=in-progress}

{created_at_str=2025-10-21 09:37:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T09:37:03.583029, scheduled_at=2025-10-21T09:37:03.582998, custom_extractions=null, telephony_data={duration=0.0, to_number=+919494618756, provider_call_id=d13aeda9-85cf-49ff-b7f7-419dd8d354e5, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919494618756, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1d617846-924e-4536-b723-4366ead5b476, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T09:37:07.068931, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 09:37:07, id=c9b4e592-2f06-4592-904f-0ee0874831dc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 09:37:03, status=ringing}

{created_at_str=2025-10-21 09:37:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T09:37:03.583029, scheduled_at=2025-10-21T09:37:03.582998, custom_extractions=null, telephony_data={duration=0.0, to_number=+919494618756, provider_call_id=d13aeda9-85cf-49ff-b7f7-419dd8d354e5, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=null, from_number=+918035316264, call_type=outbound, hangup_by=null, hangup_reason=null}, context_details={recipient_phone_number=+919494618756, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=1d617846-924e-4536-b723-4366ead5b476, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T09:37:05.843139, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 09:37:05, id=c9b4e592-2f06-4592-904f-0ee0874831dc, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 09:37:03, status=initiated}