Call Details

Bolna ID: 4d02c2b7-7861-40a5-8d17-9bbad4bf469e

Phone: +919347637527

From: +918035316264

Status: failed

Processing: FAILED

Duration: N/A

Cost: N/A

Hangup Details

Hangup By: Carrier

Reason: Call recipient rejected

Timestamps

Started:
2025-10-21 13:23:02

Ended:
Not set

Last Processed:
Not set

Last Retry At:
Not set

Next Retry Scheduled:
2025-10-21 13:34:57

Next Call Scheduled:
2025-10-21 13:34:57

Call Timeline 14
2025-10-21 13:23:03
CALLBACK_INITIATED MAIN
CALL_SERVICE
₹0.00
Duration: 0.00s
2025-10-21 13:23:07
INITIATED MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 13:23:09
RINGING MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 13:23:59
NO_ANSWER MAIN
CALLBACK_UPDATE
₹0.00
Duration: 0.00s
2025-10-21 13:23:59
MAIN_CALL_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {status=NO_ANSWER, reason=Main call failed with terminal status}
2025-10-21 13:23:59
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Main call failed with status: NO_ANSWER, attempt_no=1}
2025-10-21 13:29:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4da173c3-6ab8-4d94-ab63-a3a0d052337c}
2025-10-21 13:29:57
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=4da173c3-6ab8-4d94-ab63-a3a0d052337c, attempt_no=1, status=NO_ANSWER}
2025-10-21 13:29:57
RETRY_CREATED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=Retry failed with status: NO_ANSWER, attempt_no=2}
2025-10-21 13:29:57
NO_ANSWER MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=1, retry_bolna_id=4da173c3-6ab8-4d94-ab63-a3a0d052337c}
2025-10-21 13:35:03
RETRY_STARTED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e98190ce-36db-4912-91f8-25dae7291d1d}
2025-10-21 13:35:26
RETRY_FAILED MAIN
CALLBACK_SERVICE
₹0.00
Duration: 0.00s
Metadata: {retry_bolna_id=e98190ce-36db-4912-91f8-25dae7291d1d, attempt_no=2, status=BUSY}
2025-10-21 13:35:26
FAILED MAIN
RETRY_POLICY
₹0.00
Duration: 0.00s
Metadata: {reason=All retry attempts exhausted, total_retries=2}
2025-10-21 13:35:26
BUSY MAIN
RETRY_ATTEMPT
₹0.00
Duration: 0.00s
Metadata: {attempt_no=2, retry_bolna_id=e98190ce-36db-4912-91f8-25dae7291d1d}
Call History (Raw Callbacks) 9

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{created_at_str=2025-10-21 07:59:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0, transcriber=0, synthesizer_breakdown={welcome_message=0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T07:59:03.487181, scheduled_at=2025-10-21T07:59:03.487153, custom_extractions=null, telephony_data={duration=0.0, to_number=+919347637527, provider_call_id=f1200e0f-e365-4bf0-9d83-de234956d1dc, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919347637527, recipient_data={recipient_phone_number=null, review_completed=null, callback_request_id=null, is_callback=null, fullName=null, resume_review_id=null, reviewDetails=null, parentBolnaId=4d02c2b7-7861-40a5-8d17-9bbad4bf469e, attemptType=RETRY}, resume_review_id=null}, extracted_data=null, arq_job_id=null, transcript=null, updated_at=2025-10-21T07:59:56.254644, answered_by_voice_mail=null, batch_run_details=null, provider=plivo, updated_at_str=2025-10-21 07:59:56, id=4da173c3-6ab8-4d94-ab63-a3a0d052337c, campaign_id=null, summary=null, error_message=null, rescheduled_at_str=null, agent_extraction=null, transfer_call_data=null, parsedAgentExtraction=null, smart_status=null, conversation_duration=0.0, usage_breakdown={transcriber_usage_breakdown={transcriber_duration=0, provider_connected=false}, transcriber_duration=0, transcriber_model=nova-3, synthesizer_characters=0, synthesizer_usage_breakdown={provider_connected=false, conversation_characters=0, welcome_message_cache=true, welcome_message_characters=0}, transcriber_provider=deepgram, synthesizer_model=eleven_turbo_v2_5, llmModel={azure_gpt-4_1-mini={output=0, input=0}}, llmTokens=0, llm_usage_breakdown={analytics=null, summarization=null, extraction=null, conversation={output=0, input=0, provider_connected=false, provider=azure, model=azure/gpt-4.1-mini}, hangup=null}, synthesizer_provider=elevenlabs}, workflow_retries=null, rescheduled_at=null, scheduled_at_str=2025-10-21 07:59:03, status=no-answer}

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{created_at_str=2025-10-21 07:53:03, agent_id=2fefba9f-c4bd-492b-8ccf-d72da990f4f0, total_cost=0.0, batch_id=null, cost_breakdown={synthesizer=0.0, transcriber=0, synthesizer_breakdown={welcome_message=0.0, conversation=0}, llm=0, platform=0, transcriber_breakdown={analytics=0, conversation=0}, network=0, llm_breakdown={analytics=0, summarization=0, extraction=0, conversation=0, hangup=0}}, created_at=2025-10-21T07:53:03.57729, scheduled_at=2025-10-21T07:53:03.577256, custom_extractions=null, telephony_data={duration=0.0, to_number=+919347637527, provider_call_id=5d7bc570-432d-4cb4-bf8e-dfb32846e009, hosted_telephony=false, recording_url=null, provider=plivo, hangup_provider_code=3020, from_number=+918035316264, call_type=outbound, hangup_by=Carrier, hangup_reason=Call recipient rejected}, context_details={recipient_phone_number=+919347637527, recipient_data={recipient_phone_number=null, review_completed=2025-10-21 13:12:53, callback_request_id=null, is_callback=null, fullName=BHEEM, resume_review_id=68f7394d9f941c720e720ec9, reviewDetails={overallScore={score=60, scale=100}, detailedFeedback={layoutAndSearchability={feedback=The layout of your resume makes navigation a bit challenging due to some improperly organized sections. Consider structuring sections more clearly by using bold headings and consistent formatting patterns., score=66, readability=The contact information is somewhat confusing due to its arrangement; consider aligning it to the left or right for better readability. Consistent font style and size would enhance the scanning process for both humans and ATS systems., essentialSectionsPresence=While all essential sections like Experience and Education are present, some entries are not in reverse chronological order, affecting the flow of your career narrative. Ensure that sections are logically structured to highlight your recent experiences more effectively., scale=100}, atsReadabilityScore={feedback=The resume is moderately compatible with ATS systems but could benefit from improved keyword optimization. Adjusting formatting and content labeling would further enhance ATS-parsing ability., score=65, scale=100, keyElementsReadableByATS=Essential elements like name, roles, and employer information are generally readable by ATS but could gain from labeled headers or clearer section distinctions. Ensuring content is free from unusual symbols or tables will also prevent ATS complications.}, impact={feedback=Your resume lacks quantifiable metrics which would help in showcasing your achievements more vividly. Stronger action verbs and specific examples can significantly enhance the impact of your listed experiences., score=58, spellCheck=There are minor spelling errors such as 'iteneries' and 'empoloyee' that need correction. A thorough spell-check will help eliminate distracting mistakes., bulletPointsUsage=Your use of bullet points is adequate but inconsistent, with some entries jumbled together. Strive for uniformity and clarity by separating each distinct thought or action into its bullet point., weakActionVerbs=Action verbs such as 'oversight' and 'taking care' are less strong and could benefit from more dynamic words like 'managed,' 'led,' or 'executed.' These provide a stronger impression of initiative and impact., scale=100, quantifyingImpact=Few achievements are quantified which reduces the vividness of your impact. Try to include more data-driven results like 'improved efficiency by 30%' or 'reduced costs by 15%.', repetitionAvoidance=There is noticeable repetition of similar tasks across different roles, which diminishes the impact of varied experiences. Rewriting them with unique skill sets or results will improve readability., accomplishmentLanguage=The language can be more accomplishment-oriented by focusing on outcomes rather than just responsibilities. Transform vague tasks into concrete achievements where possible.}, crispness={feedback=The length of the resume seems slightly inflated due to repetition and verbose bullet points. Ensuring crispness will improve the overall impact and readability., resumeLength=At two pages, the resume is bordering on verbosity for the experience described. Ideally, consolidating to a single, well-organized page could be more compelling., score=54, bulletPointsCount=There are numerous bullet points spread across sections, which can overwhelm the reader. Streamlining them to prioritize the most pertinent points will enhance focus., fillerWords=Phrases like 'as per requirement' are filler and should be minimized to convey clearer, more assertive statements., bulletPointLength=Many bullet points are excessively lengthy and include superfluous details. 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